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Maybank rewards programmes 2021

Earn points for every dollar you spend on eligible purchases with your Maybank credit card and redeem them for shopping vouchers, travel perks and more.

Maybank offers no fewer than three rewards programmes for eligible cardholders: the Maybank TREATS Points Rewards Programme, the Maybank Frequent Flyer Programme and the Rewards Infinite Programme.

Use this guide to understand how each Maybank rewards programme works, and how you can redeem the points you earn for a wide range of benefits.

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About Maybank TREATS Points Rewards Programmes

Maybank’s offers a range of personal credit cards with rewards benefits including free movie tickets, shopping discounts and air miles. Eligible Maybank cardholders are automatically enrolled in the TREATS Points Rewards Programme at no fee.

You can earn TREATS points for every dollar you spend on eligible purchases in Singapore and overseas and redeem points for shopping, dining, travel, entertainment and more. You can also convert your points to cash credits, air miles and DUO points (only available for Maybank DUO Platinum Mastercard cardholders).

Eligible Maybank cards include the following:

The Maybank Family & Friends Card, the Maybank Platinum Visa Card and the Maybank eVibes Card are not eligible for the TREATS rewards programme.

If you’re still deciding which credit card would be best for you, check out our comprehensive guide to rewards cards.

Maybank Frequent Flyer Programme

In addition to having an eligible Maybank credit card, you must have an existing frequent flyer membership with AirAsia BIG, Asia Miles or KrisFlyer to qualify for the Maybank Frequent Flyer Programme. There’s no fee to join the programme, but a conversion fee applies when you convert TREATS points into air miles. This fee may be waived for certain cardholders and those who meet minimum spend requirements.

Rewards Infinite Programme

Maybank also offers the Rewards Infinite Programme to those who meet the minimum spending criteria. As a Rewards Infinite member, you can redeem additional items at reduced rates and earn bonus points during your birthday month. Also, your TREATS points will never expire.

How to earn rewards points

You can earn TREATS points for every dollar you spend on your eligible Maybank card. Typically, you earn one TREATS point for each dollar you spend on your credit card and one point for every five dollars you spend on your Maybank debit card. Depending on the card, you may earn additional TREATS points for certain spending.

Types of rewards

You can view available rewards online and filter your search based on the number of available TREATS points you have, keywords or categories.

In addition to air miles, Maybank typically offers rewards in the following categories:

  • Cash rewards
  • Shopping
  • Dining
  • Entertainment
  • Travel
  • Petrol
  • Beauty

How to redeem rewards

You can redeem your Maybank rewards on the bank’s website or via its app.

  1. Log in to the TREATS website using your card number and date of birth.
  2. Log in to your online banking account. Once you are signed in, select your account and then click “TREATS points”.
  3. Download the Maybank TREATS app from either the App Store or Google Play store.
  4. Fill out a redemption form and email it to rewardsform@maybank.com.sg.

Once you’ve submitted a redemption request, it will take around 14 business days to process. To collect your reward, you’ll have to bring the signed redemption letter or voucher and your Maybank credit card to the appropriate merchant.

Frequently asked questions

How can I view my Maybank TREATS balance?

You can check your points balance online by logging into your Maybank online banking account or logging directly into the TREATS portal using your card number and date of birth.

Can I cancel or return my Maybank rewards?

No, once you have redeemed a reward, you can’t cancel or return it.

Can I redeem expired Maybank TREATS points?

No, once your Maybank TREATS points have expired, you cannot use them to redeem points.

Can someone collect a reward on my behalf?

Yes, someone else can collect a reward for you if you give them the original redemption voucher with your authorised signature. They need to bring the voucher along with their National Registration Identity Card to redeem the reward.

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