Independent Reserve exchange review
What to know about trading bitcoin, Bitcoin Cash, Ethereum, Litecoin and Ripple on the Independent Reserve exchange.
|Product Name||Independent Reserve Exchange|
|Fiat Currencies||SGD, USD, AUD, NZD|
|Cryptocurrencies||BTC, ETH, XRP|
SWIFT: $15 or free for deposits over $5,000
|Withdrawal Fees||Fees vary|
What is Independent Reserve?
Independent Reserve is an exchange where traders can buy and sell five popular cryptocurrencies using three fiat currencies: Australian dollars (AUD), US dollars (USD) and New Zealand dollars (NZD). With a mission to help cryptocurrency technology transform into secure and regulated financial services, Independent Reserve is a member of the Australian Digital Commerce Association (ADCA).
Platform features include trading fees of as low as 0.1% for high-volume traders. Independent Reserve can automatically take care of currency exchanges where needed, at competitive current rates available on its website. For example, you might choose to deposit USD from your bank account and then have it arrive in your Independent Reserve account as AUD for trading.
Independent Reserve also operates an over-the-counter (OTC) trading desk known as IR Wealth. Designed for high net worth and institutional clients, this OTC platform is for trades of $500,000 or more and offers local settlement in AUD, USD and NZD.
Independent Reserve is available worldwide but is based in Australia and Australian customers can get more functionality out of it. When you sign up for an account, Independent Reserve will request your full name, date of birth and address. In most cases, it is then able to instantly verify customers from the following countries:
- Cayman Islands
- Czech Republic
- Hong Kong
- Isle of Man
- Republic of Korea
- New Zealand
- United Kingdom
Which payment methods are accepted?
- EFT (Australia only). Electronic funds transfers can be credited to your account in AUD.
- SWIFT deposits. International customers can deposit funds in USD or NZD using a SWIFT transfer
Fees may apply depending on your payment method and amount.
Fees and commissions
|Trade commission||0.1% to 0.5% depending on your 30 day trade volume|
|Electronic Funds Transfer deposits (Australia only)||EFT deposits of AUD100.00 and above are free. Smaller deposits incur a $0.99 processing fee.|
|SWIFT deposits||SWIFT deposits of $5,000.00 equivalent and above are free. Smaller deposits incur a $15.00 processing fee.|
Your bank may also add its own charges for SWIFT transfers.
|Australian AUD withdrawals||Free|
|International or non-AUD withdrawals||$20.00|
|Bitcoin withdrawals||0.0002 XBT|
|Ether withdrawals||0.001 ETH|
|Bitcoin Cash withdrawals||0.0001 BCH|
|Litecoin withdrawals||0.001 LTC|
|Ripple withdrawals||0.15 XRP|
Trade commission fees
The commission charged depends on your trade volume over the previous 30 days. Commissions range from as much as 0.50% to a low of 0.10%, and are incurred individually by each cryptocurrency you’re trading, as shown below:
|30-Day bitcoin (BTC) Trade Volume||30-Day Ethereum (ETH) Trade Volume||30-Day Bitcoin Cash (BCH) Trade Volume||30-Day Litecoin (LTC) Trade Volume||30-Day Ripple (XRP) Trade Volume||Trade Commission|
How fast will my funds be available?
Transfer times vary depending on the type of currency, the method you choose and whether you’re making a deposit or withdrawal.
- EFT. 1-2 business days for fiat currency deposits
- SWIFT. 2-3 business days for fiat currency deposits
- Cryptocurrency. About 10-15 minutes for it to appear in your account, and 20 minutes before the cryptocoins are usable
For security reasons, Independent Reserve will sometimes need to manually approve withdrawals. This might take a few hours depending on the time of day and how busy it is.
After it’s been approved:
- Withdrawals to a bank account: 1 business day for Australian bank accounts, 2-3 business days for international bank accounts
- Withdrawals to a cryptocurrency wallet: A few minutes
Are there any transfer limits?
There are no maximum deposit amounts, but there are minimum withdrawal amounts.
- Bitcoin: 0.001 XBT
- Ethereum: 0.01 ETH
- Bitcoin Cash: 0.001 BCH
- Litecoin: 0.01 LTC
- Ripple: 22 XRP
- Bank account: $50 as applicable to AUD/USD/NZD
Is it safe to use Independent Reserve?
The exchange uses third-party provider Cobalt for network security, and to constantly test for vulnerabilities.
Its main servers are located at two separate data centres in Sydney, letting it replicate all data at either location should disaster strike.
Meanwhile, databases are signed and encrypted multiple times across four different data centres. The majority of cryptocurrency assets on the exchange are held offline in cold storage.
Other security features of Independent Reserve include:
- 2FA. Independent Reserve recommends two-factor authentication using a mobile phone or third-party authentication device.
- Duress password. If you’re worried about someone physically forcing you to login to your account, you can set a duress password. Entering this at the login screen will lock your account for 24 hours.
- Validation. You can also add primary and secondary phone numbers for further verification and security.
- Manual withdrawal verification. Withdrawals may be manually verified by Independent Reserve before being made. If a withdrawal transaction looks suspicious, the Independent Reserve customer support team may contact you to make sure you’ve authorised it.
You will need to verify your identity in order to conduct transactions, in line with Australian law. This will involve providing proof of identity and some personal details. Independent Reserve itself, and any third party providers as relevant, will need to get your consent before obtaining your personal information.
Independent Reserve may also verify transactions in other ways. For example, by sending a small amount of money to your chosen bank account to check that everything’s in order before sending over the full amount.
You should be able to quickly access customer service through the Independent Reserve platform.
When logged in, you can request support directly through the Independent Reserve support screen. An alternative support program is available if you’re unable to log in.
Other than that, Independent Reserve maintains a general enquiry and support email address at email@example.com, a mailing address in Sydney, and also Facebook, Twitter and LinkedIn accounts, as well as its own subreddit forum.
Pros and cons
- Lets you trade in AUD, NZD and USD.
- Supports bitcoin, Bitcoin Cash, Ethereum, Litecoin and Ripple
- Offers strong security features
- Based in Australia
- High trade volumes are required to avoid the 0.5% commission charges
- Manual approval may slow transaction speeds
- A range of transaction and withdrawal fees may apply
The first thing you should do is consider the features of Independent Reserve to decide if it’s an appropriate choice for you. If you’re satisfied and want to get started, simply create an account by choosing a username and password. From there you will need to verify it by providing your name, date of birth and address.
Once your account is verified you can set up additional security features like 2FA, deposit your fiat and/or cryptocurrency and start trading.
Frequently asked questions
Image source: Independent Reserve