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MSIG Car Insurance Review Singapore

Comprehensive cover, 24/7 support and a simple claims process are among the benefits of choosing MSIG.

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If you’re looking for comprehensive cover for you and your vehicle, MSIG Car Insurance offers two policies to help you get on the road. Read on to find out the difference between these two plans. Plus, learn about the common exclusions to be aware of.

Quick verdict

Good for
  • Reputable brand with 30+ authorised workshops
  • 24-hour roadside assistance
  • Up to $100,000 in car loan protection (MotorMax Plus only)
  • New-for-old replacement (MotorMax Plus only)
Not so great for
  • Only two levels of coverage to choose from
  • Steep excess charge for drivers aged 27 and below

Compare MSIG car insurance plans

1 - 2 of 2
Name Product Accidental Damage Roadside Assistance New Car Replacement Choice of Repairer Guarantee on Repairs
MSIG Private Motor MotorMax Car Insurance
MSIG Private Motor MotorMax Plus Car Insurance

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What cover options are available

The following are the car insurance policies that MSIG provide:

MSIG’s most comprehensive plan offers the highest protection against a range of road incidents, and included damages to third party property and for bodily injury to others. It’ll also cover vandalism, while you’ll also be compensated for any loss or damage to your vehicle after an accident, as well as from fire, theft, civil unrest or natural disasters.

The reimbursement will be paid up to the market value of the insured vehicle at the time of loss or damage.

Key benefits

  • New replacement car if your car is destroyed, and it was less than twelve months old
  • Repairs at a workshop of your choice
  • 24/7 automobile assistance services for emergency towing, police report notification and locksmith referral
  • Windscreen replacement cover (a $100 excess applies)
  • $1,000 in medical expenses for the policyholder
  • Up to $100,000 in personal accident cover
  • $50,000 in personal accident cover per passenger, up to the legal seating capacity
  • Up to $1,000 in medical expenses for each passenger
  • Transport allowance of $50 per day (up to 10 days) while the insured vehicle undergoes repair after accident damage, if the approved repair period is more than three days
  • Loan protection benefits of up to $100,000 following the accidental death of the policyholder in connection to the insured vehicle
  • Unlimited legal liability to third parties for bodily injuries
  • Up to $5 million coverage for third-party property damage

The MotorMax plan provides a similar amount of comprehensive cover to MotorMax Plus. However, you’ll have to repair your car at one of MSIG’s authorised workshops.

In terms of personal accident benefits, this plan only covers you up to $20,000 compared with the $100,000 offered by the MotorMax Plus plan.

Key benefits

  • Repairs at MSIG’s authorised workshop
  • 24/7 automobile assistance services for emergency towing, police report notification and locksmith referral
  • Windscreen replacement cover ($100 excess applies)
  • Up to $20,000 in personal accident cover
  • $10,000 in personal accident cover per passenger, up to legal seating capacity
  • $1,000 in medical expenses for policyholder
  • Up to $1,000 in medical expenses for each passenger
  • Unlimited legal liability to third parties for bodily injuries
  • Up to $5 million coverage for third party property damage

How do the policy features compare?

Here’s a side by side comparison of the benefits:

Benefits summaryMotorMaxMotorMax Plus
Coverage of insured vehicle against accidental loss or damageUp to the insured vehicle’s market value at the time of loss or damageUp to the insured vehicle’s market value at the time of loss or damage
Liability to Third Parties
Death or bodily injury to any personUnlimitedUnlimited
Damage to property$5,000,000$5,000,000
Personal Accident Benefits
Authorised driver and/or passenger$10,000$50,000
Medical Expenses
PolicyholderUp to $1,000Up to $1,000
Authorised driver and/or passengerUp to $1,000 eachUp to $1,000 each
Other Benefits
Choice of repairerMSIG authorised workshops onlyAny workshops
Transport allowance
$50 per day (Up to 10 days)
New car replacement
Loan protection benefits
Up to $100,000
Windscreen cover
24-hour automobile and medical assistance services
Overseas emergency medical evacuation and repatriationUp to $50,000Up to $50,000

MotorMax vs MotorMax Plus: Which should you choose?

With MotorMax, you’ll be entitled to a basic level of coverage for repairs at MSIG authorised workshops. This is ideal for budget-conscious drivers who need an affordable car insurance plan.

As for MotorMax Plus, it comes with additional benefits such as a generous transport allowance to get your around when your car requires a repair period of more than 3 days, as well as the flexibility to go to any workshop. So if you’re insuring a family car and prefer more support in the event of a car accident, you should get MSIG MotorMax Plus.

MSIG MotorMax Plus is also one of the few products that offer loan protection in Singapore, which means that your loved ones don’t need to worry about paying off the car loan when anything untoward happens to you.

So what really sets these two policies apart is the higher premium and additional benefits that come with MotorMax Plus. As always, choose the level of coverage based on what you need.

What won’t be covered?

There is a list of typical exclusions which will apply to your MSIG Car Insurance policy. These exclusions include events such as:

  • Your car was being driven by an unlicensed driver, or someone whom the insurer has declined to cover
  • Your car was being driven by someone who was under the influence of alcohol or drugs
  • Your vehicle was carrying more people, or a larger load than the legal limit
  • Your car was being driven while in an unsafe or un-roadworthy condition
  • Your car was being used to carry passengers for business purposes
  • Your car is being used for purposes of racing
  • Your vehicle was subjected to a deliberate, intentional, malicious or criminal act by you, anyone person driving your car, or anyone else acting with your consent
  • It is for any loss of use of your vehicle
  • It results from the lawful seizure of your vehicle
  • It is for loss or damage that occurs after an accident, theft or breakdown unless you have taken reasonable steps to protect your vehicle

MSIG car insurance add-on

Add-ons are optional extras designed to enhance the coverage of your basic car insurance policy. As of April 2022, MSIG car insurance only offers the following add-on: NCD Protector.

NCD Protector

With the NCD Protector, you can make one claim within the period of insurance, and still have the NCD entitlement fully protected. Do note that this add-on is only available to policyholders with an NCD of 30% or higher.

What is a No Claim Discount (NCD)?

A no claim discount (NCD) is an annual reduction in the cost of your car insurance if you did not make any claim on your vehicle for a year or more.

This means that for every consecutive year you remain claim-free, you’ll earn a bigger discount on your motor insurance premium. Here’s how it works:

NCD at the inception date of the policy
No. of claims30%40%50%
3 or more0%0%0%

What excess will I be charged?

There are three main excesses that you should be aware of:

Standard excess

With any car insurance policy in Singapore, an excess (also known as a deductible) will be applied for several types of claims. This is an obligatory amount you’ll need to pay before your motor insurer starts to reimburse the claim.

The standard excess amount and its applicable GST will be specified in your policy schedule.

Young and/or inexperienced driver excess

An additional Young and/or Inexperienced Driver Excess of $3,000 applies for any person (other than the main Policyholder) making a claim on your vehicle, who is under 27 years old and/or has held a valid driving licence for two years or less.

Windscreen excess

MSIG car insurance’s windscreen benefit covers the cost of any repairs or replacement to the glass (windscreen and windows) in the insured vehicle, including the in-vehicle unit (IU).

However, each windscreen claim is subject to an excess of $100. But in the event whereby the windscreen is repaired instead of a replacement, the excess will be fully waived. These claims will not affect your NCD entitlement.

Making a claim

If you suffer an accident or a breakdown and intend to make a claim, you must bring your vehicle to an MSIG authorised workshop for accident reporting and inspection within 24 hours or by the next working day.

Be sure to take pictures of all the damages sustained by the vehicles involved in the accident, accident scene and record details of witnesses, if any.

About MSIG

With a presence in Singapore for over 100 years, MSIG is a well-trusted brand in Singapore and one of Asia’s leading general insurers. The brand is one of the few foreign‑based general insurers that offer a wide range of personal and commercial insurance solutions.

MSIG Insurance (Singapore) Pte. Ltd. is a wholly-owned subsidiary of MSI and a member of the MS&AD Insurance Group.

Bottom line

While MSIG car insurance is easy to understand and comes with comprehensive features, the premiums aren’t exactly cheap – but you’re certainly paying for a reliable brand name.

Before deciding on a car insurer, always take the time to compare the different brands to find a solution most suited to your needs.

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