Fibre broadband plans, prices and providers
Compare internet plans to find the one for you - from the latest broadband bundles to TV services
Whether you’re looking for Fibre, Cable or a Mobile connection it pays to compare so you can get the best plan for you at the best price. Read on to find out more about the technologies available to Singapore.
What you should look for when comparing broadband plans
How long is the contract?
Most broadband plans are offered on a 24-month contract. This can make plans cheaper, but restricts your flexibility if you plan to move house or decide you’re not happy with your current provider. Plans that run for shorter periods or on a month-to-month basis also exist, though typically you’ll pay higher installation costs, and will often have to buy your modem/router/connection device outright.
How much data do you get?
Measured in gigabytes (GB) per month, the higher the data allowance, the more you’ll pay. Some providers offer “unlimited” connections, though these usually include an “acceptable usage policy” that allows customers to be cut off if their usage is deemed excessive. If you’re a lighter user, you can save by calculating how much data you’re likely to use.
Are there unmetered options for services like Netflix?
Some plans don’t count viewing on Netflix, Amazon Prime Video or other streaming entertainment providers. That can allow you to opt for a lower (and cheaper) download allowance. Obviously this isn’t a concern if you have an “unlimited” plan.
How fast will it be?
For most technologies, you won’t have much effective control over the speed – it will be the “best available” and is likely to vary based on your location and the condition of cabling and wiring. “Typical evening speed” is the term broadband providers are using to estimate the speeds users are likely to get, rather than theoretical maximums.
What’s the monthly cost and minimum total cost?
While you’re likely to use the monthly cost as your basis for comparison, also look at the minimum total cost. If you sign up for a longer-term contract, you’ll often get a discount on installation fees and hardware, but you’ll be stuck with paying out the whole contract if you decide it’s not suitable.
Providers will often offer a discount if you bundle your broadband connection with other services such as pay TV, mobile phone or landlines. While this can save you money, make sure that all the bundled services are suitable for your needs and that you’re actually saving money. Bundled deals will also usually require you to sign up for a 24-month contract.
Why do I need to compare broadband providers?
When you hear people talking about broadband, sometimes it’s hard to keep track of what’s going on. “Just turn it off and on again…!” As long as it’s working who cares, right? With so many broadband providers, and even more jargon to get your head around, this attitude is hardly a surprise.
When shopping around for internet, home phone, TV and mobile deals it’s important to know what you’re dealing with. Providers can leave consumers confused. People end up buying packages unsuited to them, add-ons they don’t need or know about, and paying hefty fees which they weren’t expecting.
What costs should I be aware of when switching broadband?
Make sure you read the terms and conditions on your existing deal before you switch broadband providers. Some companies will charge an exit fee, and set a minimum term during which this applies if you switch broadband mid-contract. Also, be aware of any costs you need to pay before you sign up to your new package. Typical examples include installation costs or a charge for the delivery of your router.
How to switch broadband providers
Once you’re ready to compare broadband in Singapore, shop around to find deal that works for you and your household. If you’re signing up as a new customer, you’ll have to submit personal details such as your name, address and email address. After your order is processed by your new provider, they’ll contact you to confirm any other actions you need to take to get your new service up and running.
Frequently asked questions
What connection will I get at my property?
The type of connection you have is typically fixed – in short, you’re stuck with whatever connection your property has. Unfortunately, there’s no guarantee that every home or business across Singapore will be able to have a fibre connection. If a fast Internet plan is your top priority, take the type of connection into consideration when moving.
What will I need to have in place to get fibre broadband at home?
As a minimum, you’ll need to ensure you have the required fibre infrastructure in your area. Once you’ve activated your broadband, the way your home is set up – including the distance between the router and your devices – are just a couple of the factors which determine how seamlessly you’ll be able to use the Internet in your home.
Can I take advantage of broadband bundles if I’m an existing customer?
It can be easier to manage your broadband and home entertainment as part of one bundled deal. Start by checking if there are any fees if you break your existing contract. You should be able to check this in your online broadband account. It’s often found on a provider’s website under ‘Manage my plan’ or ‘Manage my account’. How close to your contract’s expiry date you need to be for a new deal varies between providers.
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