SD Bullion review
Summary
This highly rated online provider offers direct storage options and international shipping.
SD Bullion buys and sells a variety of bullion with international shipping to 28 countries. But you’ll face order cancellation fees if you try to change an order after it’s been confirmed.
- Consider this provider if you’re seeking an established online bullion seller with direct storage options.
- Look elsewhere if you want to purchase numismatic coins.
What does SD Bullion sell?
SD Bullion sells a variety of bullion and accessories:
- Gold. Browse American Eagles, Canadian Maples, Chinese Pandas, Mexican Libertads and European Gold Bullion, as well as gold bars from 1 gram to 1 kilogram.
- Silver. Includes coins, banknotes, bullets, rounds and bars from 1 ounce to 1 kilogram.
- Platinum. Platinum Eagles, Platinum Maples, international platinum coins and bars from 1 gram to 10 ounces are available.
- Copper. Rounds include Silver Shields, Lincoln Busts, Peace Dollars, Morgan Dollars and more.
- Palladium. Includes Palladium Eagles, Palladium Maples and bars from 1 gram to 1 ounce.
- Accessories. Coin magnifiers, cleaners, storage boxes and air tight cases are available for purchase.
How does buying from SD Bullion work?
SD Bullion’s bullion selection is organized in tabs across the top of its homepage. Here’s how to make a purchase:
- Find the product you’d like to buy, specify the quantity and add it to your cart.
- On the checkout page, enter your email address and shipping address.
- Select a shipping method.
- Enter your payment information.
- Confirm your purchase order.
Does SD Bullion accept returns?
Yes, SD Bullion accepts returns — but refunds aren’t guaranteed and are discouraged. You have three business days of delivery to make a return request through a representative. SD Bullion makes the call if it accepts your request for return.
If your return is accepted, ship the item back to SD Bullion in its original packaging and condition and pay for shipping costs. SD Bullion may also ask you to cover the cost of market loss.
It charges a stocking fee based on your method of payment — 5% if you use a credit card or PayPal, and 3% for all other payments.
What payment methods can I use?
The ways to pay for your SD Bullion order include:
| Accepted on orders | Payment must be submitted within | Discount | |
|---|---|---|---|
| Bitcoin | Up to $250,000 | 15 minutes | None |
| Cashier’s check | Up to $20,000 | 7 business days | None |
| Credit or debit card | Up to $5,000 | Immediately | None |
| E-check | Up to $20,000 | Immediately | 4% |
| Money order | Up to $9,999 | 7 business days | 4% |
| PayPal | Up to $5,000 | Immediately | None |
| Personal check | Up to $20,000 | 7 business days | 4% |
| Wire transfer | $20,000+ | 72 hours | 4% |
If you don’t submit payment for your order within the timeframe for your selected payment method, you’re responsible for any market loss and a 3% to 5% order cancellation fee.
Shipping information
SD Bullion uses UPS, USPS or FedEx to ship orders to US customers. Domestic orders more than $99 ship free, while orders less than $99 are subject to a flat shipping rate of $7.77.
International shipping is calculated at checkout, and can include fees for taxes and duties to be paid at delivery.
Fully insured packages need a signature at delivery. So, if you waive the signatures, the package is not insured. View and track your orders with a tracking number.
How does selling to SD Bullion work?
You can sell gold, silver, platinum or palladium to SD Bullion. Here’s a quick look at the process:
- Call 800-294-8732 to confirm the buyback price.
- When you receive a purchase order from SD Bullion, print it and include it in your package shipment.
- Ship your package to SD Bullion.
- Payment is issued one to three business days after SD Bullion receives your package.
How do SD Bullion’s prices compare to competitors?
SD Bullion’s prices are about average for the market. And, SD Bullion doesn’t charge any additional commission or service fees.
Buy prices
On May 27, 2020, SD Bullion advertised one-ounce uncirculated random year American Gold Eagle coins for $1,908.74 — higher than prices advertised on both JM Bullion and Money Metals, but less expensive than Golden Eagle’s price for the same item.
Sell prices
We couldn’t compare SD Bullion’s buyback prices with those of its competitors because SD Bullion doesn’t advertise these prices on its website. When we called to ask, the rep we spoke with explained that prices depend on the product and quantity.
Is SD Bullion safe?
SD Bullion is a Better Business Bureau (BBB) accredited business that was launched in 2012. The BBB gives it an A+ rating and it has no registered complaints in the Consumer Financial Protection Bureau’s database. The company buys and sells bullion internationally and offers direct storage for gold, silver and platinum.
How does SD Bullion keep my money safe?
SD Bullion used SSL-encryption certified by DigiCert. Its PCI-complaint payment gateway, Authorize.Net, is responsible for processing all sensitive payment data.
All outgoing orders are insured for their full value and come equipped with tracking information.
SD Bullion reviews and complaints
SD Bullion feedback is largely positive. As of October 2020, the company gets an A+ rating from the Better Business Bureau (BBB) and maintains a 4.9- out of 5-star rating based on its 216 BBB customer reviews. On Trustpilot, SD Bullion has a TrustScore of 4.3 out of 5 based on the feedback of 1,562 reviews.
Customers rave about the company’s professional, courteous customer service reps and speedy ordering process. Among the complaints are SD Bullion’s order cancellation fees and intermittent shipping delays.
Pros and cons
Pros
- No commissions. There are no additional commission or transaction fees associated with SD Bullion purchases.
- International shipping. SD Bullion ships to a number of countries worldwide.
- Highly rated. On both the BBB and Trustpilot, this company maintains a positive online reputation among customers.
Cons
- Limited support. SD Bullion’s support team is only available on weekdays during business hours.
- Cancellation fee. Should you fail to submit payment for an order within the designated time frame, SD Bullion charges between 3% to 5% to cancel.
- Restocking fee. If you need to return an order, you’ll be expected to pay a 3% to 5% restocking fee.
Storing your bullion with SD Bullion
SD Bullion offers direct storage for gold, silver and platinum. Have your SD Bullion order shipped directly to your bullion storage depository account and add to your account at any time.
Open an SD Bullion storage depository account by calling its trading desk during business hours. New customers receive the first three months of storage for free, then it costs $9.99 or more.
Deposits are fully insured by SD Bullion’s Lloyds of London insurance policy up to the melt value of the products stored.
| Annual storage fees | |
|---|---|
| Gold | 0.29% |
| Silver | 0.39% |
| Platinum | 0.29% |
How do I contact SD Bullion support?
Touch base with the SD Bullion team by:
- Phone. Call 800-294-8732 Monday through Thursday from 8 a.m. to 6 p.m. and Fridays from 8 a.m. to 5 p.m. ET.
- Email. Fill out a secure online form on SD Bullion’s website for an email response to your query.
- Live chat. Connect with an SD Bullion rep through the live chat feature on its website weekdays from 8 a.m. to 6 p.m. ET.
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Bottom line
SD Bullion buys and sells a variety of bullion, including coins, bars, rounds and bullets. It ships internationally, offers direct storage options and is well-liked by its clientele. But watch for cancellation fees, restocking fees and customer service hour cutoffs.
Not sure SD Bullion is right for you? Explore your investment options to find a platform and investment vehicle that fits your needs.
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Have you considered ?
- Invest in gold, silver, platinum and copper
- Choose from bars, coins, jewelry or collectibles
- Free storage for first 3 months
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