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Saatva mattress review

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Sleep soundly on a hybrid without breaking the bank.

TrustPilot Reviews: 4.7 / 5.0 (567 reviews)

Luxury mattress brand Saatva is on a mission to deliver super comfortable and affordable mattresses to the masses. Dreamy soft or something on the firmer side, its options should fit the bill without burning a hole in your budget.

180 days

Trial period

15 years

Warranty period

Available through Klarna

Financing

Details

Free shipping Yes
Free returns Yes
Financing Yes
Student discount No
Military discount Yes

Expert review

Gabrielle Pastorek

Review by


Gabrielle Pastorek is a staff writer at Finder, helping readers to round up the best deals, coupons, retailers, products and services to make sound financial decisions. She's written more than 800 articles on the site and is a quoted expert in Best Company and DealNews. She earned an MFA from the University of Pittsburgh, with essays and short stories published in The Collagist, Blue Monday Review, Blotterature and others. When she’s not writing, Gabrielle can be found out in the barn with her horse, Lucy.

Expert review

With affordable prices, free white-glove delivery and stellar reviews, Saatva could be a top contender if you’re looking to buy a luxury mattress online.

We recommend this brand for lots of different sleeping styles and needs, including those with back pain, sleepers preferring a firmer bed and even those looking for a comfier love life between the sheets.

I’ve personally slept on this mattress and found that it offers superior edge support to some all-foam beds I’ve tried, but the Luxury Firm option was a bit on the hard side for my tastes. Luckily, Saatva offers three firmness levels to choose from.

Saatva Saatva

Free white glove delivery, setup, and mattress removal

Last verified

What does Saatva carry?

Mattresses

Saatva mattresses combine individually wrapped steel coils, memory foam, foam-encased antisag edge support and a plush pillow top layer.

Choose from three comfort levels:

Plush softComing in at a 3 out of 10 for firmness, the Saatva Plush mattress is for sleepers who like to feel enveloped in their mattress and linens while still getting adequate support.
Luxury firmYou might recognize the brand’s flagship mattress from your last hotel stay. It’s a 5 to 6 on the firmness scale — an in-between solution for couples who like different firmness levels or sleepers who change positions throughout the night.
FirmIf you’d rather feel like you’re floating on top of your mattress, look to this model that rates an 8 on the firmness scale. It offers just enough cushion to keep you cozy and comfortable.

Prices and payment

The Saatva mattress ranges from $599 for a twin to $1,499 for a king or California king.

Pay for your order on Saatva’s secure website with a credit card, through PayPal or with the help of Klarna financing.

Does Saatva offer financing?

Yes. Choose Klarna at checkout to pay for your mattress in smaller monthly payments. Klarna offers rates as low as 0% for the first six months, subject to credit approval. After the promotion expires, you’re charged a 19.99% revert rate on any remaining balance.

To use this option, click Financing with Klarna on the payment screen.

Features of a Saatva mattress

What is it made of?

Each Saatva mattress consists of a steel coil core, individually wrapped comfort coils, foam-encased edge support and layers of memory foam on top.

Do you need a box spring?

No. You can place your Saatva mattress on any sturdy bed frame, foundation or adjustable base.

How many years does a Saatva mattress last?

The Saatva mattress is expected to last around six to 10 years, but our research shows that this can vary.

Can I rotate or flip the Saatva mattress?

You should never flip your Saatva mattress, since its layers are designed to be used in a specific order, with the foam part on top. However, you can rotate your mattress from head-to-toe occasionally if you sleep alone or if there’s a significant weight difference between you and your partner.

Saatva sizing guide

With each standard mattress size, you’ll have the choice between an 11.5-inch depth and a 14.5-inch depth. But don’t worry — you’ll pay the same price no matter which thickness you choose.

The Essential:

TwinTwin XLFullQueenKingCalifornia King
38″ x 75″38″ x 80″54″ x 75″60″ x 80″76″ x 80″72″ x 84″

Shipping and delivery

Can I get free delivery?

Yes! All Saatva mattresses come with free white glove delivery, which includes unpacking, getting rid of the packing materials and bringing your mattress up or down one flight of stairs if needed. Plus, they’ll remove up to two items (mattresses or bed frames and foundations) for free.

Does Saatva offer a trial period?

Yes, Saatva offers a 120-night risk-free trial on every mattress purchase.

What’s Saatva’s return policy?

If you’re not completely happy with your new bed at any point during your 120-night trial, Saatva will refund your purchase, less a $99 transportation fee. Rest assured, that every returned mattress is donated to charity. However, the adjustable base is not returnable.

Are Saatva returns free?

Not exactly. You’ll pay $99 to cancel your order or return or exchange a mattress.

How do I return items to Saatva?

If you want to return your mattress during your 120-night home trial, contact Saatva customer service by calling 877-672-2882 or emailing info@saatvamattress.com to set up a pickup date and time.

Shipping costs

Saatva never charges for shipping. Hooray!

How can I track my order?

Saatva keeps you up-to-date on your expected delivery date and time, and schedules in a four-hour window. You’ll need to be home to accept your new mattress, and the driver won’t wait longer than 20 minutes if you’re running late.

If you miss delivery, you can cancel your order and pay a $99 transportation fee or reschedule your delivery.

If your driver is later than the four-hour delivery window, you can either cancel your order for no cost, or reschedule the delivery.

What sets this brand apart?

Saatva’s won many of awards, including Forbes Magazine’s Top 100 Most Promising Companies in 2015, the Internet Retailer’s E-Retailer Growth Award in 2016 and the BBB’s Award for Excellence in Website Marketing Message.

The online luxury mattress company is recognized by the Congress of Chiropractic State Associations for its “Spinal Zone” sleep technology to help reduce back pain. Saatva is also the official mattress of Healthbridge Sleep Medicine in New York.

What do people really say about Saatva?

Saatva gets rave reviews for both its mattresses and its customer service. The majority of its customers couldn’t be happier with its comfort — and how easy it was to shop for.

The biggest downside to Saatva mattresses seems to be the $99 charge for returns, exchanges or cancellations.

Saatva Mattress user reviews

4.7 / 5.0 (567 reviews)
  • We were a bit dubious about buying a new mattress on line
    read full review
  • I've had this mattress for five years with and without a partner. It has been...
    read full review
  • For about a year I was waking up with aching shoulders and lower back pain....
    read full review
  • I am extremely happy with my purchase. I’ve had it about 6 weeks. It’s my...
    read full review
  • My mattress was really old
    read full review
  • We've had our Saatva Classic Mattress (King 11.5 firm) for about a month now
    read full review

How can I contact customer support?

Saatva customer support can be reached 24/7 by phone at 877-672-2882, email at info@saatvamattress.com and via online chat.

Why should I shop at Saatva?

Pros

  • Free white-glove delivery. Get your mattress hand delivered to your bedroom for free.
  • 120-day trial. Saatva offers one of the longest home trials of any online mattress brand.
  • Eco friendly. These mattresses are made of eco-friendly materials, recycled steel coils and an organic cotton outer cover.
  • Multiple firmness options. Choose the best firmness level for your sleep preferences.

Cons

  • Returns and exchanges aren’t free. Be prepared to pay $99 if you want to return or exchange your mattress.

Is Saatva better than Casper?

The main difference between Saatva and Casper mattresses is that Saatva includes spring support systems. If you don’t like the feel of an all-foam bed, then Saatva may be the better choice for you. On the other hand, if you’d prefer a luxury mattress like the Saatva, but prefer all foam, you might go with Casper’s higher-end Wave model.

It’s worth comparing a few different options to find the best fit for your slumbers if you’re still not sold on either of these brands.

Frequently asked questions about Saatva mattresses


The complete guide to buying a mattress online

If you’re not sure yet if Saatva is right for you, jump over to our complete guide to buying a mattress online. We give you tips on how to choose the right mattress for you and compare online mattress brands side by side.

Check out our complete mattress guide

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