Spruce up your home or outdoor space with a new area rug — and find lots of ways to save with this online store.
Rugs USA discount codes October 2019
Popular Rugs USA coupon codes
| Last checked | Code description | Code |
|---|---|---|
| 29 Mar 2019 | Free shipping to the Continental US | ******** |
What can I buy at Rugs USA?
Rugs
Browse a huge selection of area rugs, runners, mats and outdoor rugs. Or filter your search based on color, material, style, size and price to find exactly what you’re looking for.
Lighting
Showcase your new rug with tabletop and standing lamps — all competitively priced.
How do I use my coupon code?
Why is my code not working?
If your coupon code isn’t working, it could be case-sensitive, expired or not available in your location.
Rugs USA sizing guide
Available sizes may vary based on the particular rug you choose. Check available sizes by clicking the drop-down menu on the product page. You should see a breakdown of size, price and delivery estimate.
Shipping, delivery and payments
Can I get free delivery?
Yes! All orders to the continental US ship for free.
Shipping costs
If you’re shipping to Canada, shipping costs 35% of the total purchase price. You’ll also be responsible for any applicable duties and customs upon delivery.
Note that Rugs USA does not ship to Alaska, Hawaii or US territories.
How can I track my order?
You should receive an email notifying you as soon as your order ships. You can also check the status of your order by clicking Track my order on the site’s footer and then entering your email address and order number.
Payment options
The Rugs USA website is VeriSign Secured, so you can safely pay using your Mastercard, American Express, Discover or Visa credit card, or use Apple Pay for an added layer of security.
What’s Rugs USA’s return policy?
Items can be returned to Rugs USA within 30 days of delivery.
Can I exchange for a different color or size?
No, Rugs USA does not offer exchanges. Can call 800-982-7210 to initiate a return and place a new order at the same time.
Are Rugs USA returns free?
No, the cost of return shipping is deducted from your refund.
If you ship an item back without a return merchandise authorization (RMA) number, you may be charged a 25% restocking fee.
How do I return items to Rugs USA?
Go to the Rugs USA website and click the Easy returns link on the footer of the page. Enter your email and order number, then fill out your reason for return. You’ll receive an RMA number once this process is completed. Include your RMA number on the outside of the return package.
You’ll be sent a quick-print UPS return label, and drop the item off at any UPS store.
Rugs USA returns address
You need an RMA number before sending back your item for return. Along with your RMA number, Rugs USA provides you with a return address, along with additional instructions to ensure a speedy refund.
When’s the next sale?
Rugs USA frequently runs sales and special offers, many of which coincide with seasonal changes. For example, the company’s winter closeout sale is known to slash prices by around 40% for some items.
You can also always shop the Sale and Clearance tabs to browse through the best bargains currently available.
What sets this brand apart?
Rugs USA keeps much of their stock in-house, which means they’re able to offer wholesale prices by cutting out the middleman.
It also means that your order isn’t handled by multiple parties. Rugs USA takes care of your purchase every step of the way, eliminating snags in the purchasing and shipping process. That means you have a single customer care team to contact if there’s an issue.
What do people say about this brand?
Rugs USA gets mixed reviews online. Some customers are pleased with the quality and value of the rugs and speedy delivery. Others report issues with slow delivery and products that don’t appear as pictured online.
The company is not accredited by the BBB.
What is Rug USA’s history?
Rugs USA started out as a dropship retailer in 1998 — meaning it would send your order to the manufacturer, who would then send it to the customer.
As the company grew, it took on a new business model, stocking the majority of its inventory in-house to eliminate the middleman and pass those savings to its customers.
How can I contact customer support?
To get in touch with Rugs USA customer service:
- Call 800-982-7210 Monday to Friday from 9 a.m. to 11 p.m. ET or weekends 9 a.m. to 6 p.m. ET.
- Fill out its online contact form to send a secure email.
- Live chat online.
- Send a Facebook message.
What about social media?
Rugs USA is active on Facebook, Twitter, Pinterest and Instagram. Head to these pages for design inspiration, tips for choosing the right size rug for your space and the latest sales and giveaway offers.
You can also send questions to the customer service team through its social media channels.
Why should I shop at Rugs USA?
Pros
- Free shipping. Get free shipping on all orders delivered to the continental US.
- Competitive prices. Find everyday low prices on quality rugs that may be more expensive from other retailers.
- Convenient search filters. If you’re looking for something specific, you can easily narrow down your search with advanced shopping filters.
Cons
- Mixed reviews. While some customers are very happy with their shopping experience, others report some problems with delivery.
- No shipping to AK or HI. You have to live in either the lower 48 or Canada to order from Rugs USA.
Bottom line
If you want to update your home decor on a budget, Rugs USA is worth a browse. While you’ll be on the hook for the cost of return shipping if something doesn’t work out, you won’t pay a dime for delivery if you live in the continental US.