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Regus review

It boasts over 3,000 coworking locations worldwide, but customer reviews are largely negative.

Updated

Regus
Regus offers private offices, coworking spaces and business lounges in 120 countries — made accessible by its app that can be used to book workspaces and purchase one-time lounge passes. But many of its office amenities are only available for a fee and customer feedback is worrisome.

Regus locations

Regus has over 3,000 coworking spaces in 120 countries. It has 1,043 US locations and is available in every state.

What amenities does Regus offer?

Enjoy the following benefits when you work at a Regus workspace:

  • Wi-Fi. Almost all Regus service tiers offer access to in-house Wi-Fi, with over 50 million Wi-Fi hotspots available worldwide.
  • Printing. Print, scan or copy in any Regus coworking space.
  • Communal kitchen. Take a break from your screen and warm up your lunch in the communal kitchen.
  • Fully furnished. Regus’ workspaces are fully furnished with ergonomic furniture.
  • Coffee, tea and snacks. Its communal kitchens offer access to coffee, tea and snacks, but for a fee.
  • Reception. Live phone answering and mail handling are included in a number of Regus service tiers.

Costs

Regus offers a number of services designed to fit working professionals of every calling.

At Regus locations

Renting out any space at a Regus location includes kitchen and Wi-Fi access. Additional amenities vary by membership type.

Meeting rooms in Regus Business Centers are available by the hour with amenities that include presentation tools, catering and coffee service for a fee.

TierCostIncludes
Per-useVaries by location, generally around $23 to $93 per hour.
  • Flipcharts
  • Whiteboards
  • AV screen
  • Projector
  • Coffee service
  • Catering
Access over 3,000 Regus business lounges worldwide.

TierCostIncludes
One-day passVaries by location
  • One-time business lounge access
  • Snacks available for purchase
MembershipFrom $84 monthly
  • Snacks available for purchase
  • Unlimited access to Regus business lounges worldwide
Use a collaborative coworking space hourly, daily or monthly.

TierCostIncludes
Hot-desk, private desk and membership tiers availablePrices vary by location but start at $9 a day at NYC locations
  • Business lounge access
  • Access to shared coworking space
  • Private desk
Rent fully furnished offices daily, weekly or annually.

TierCostIncludes
InteriorFrom $5 a day
  • Business lounge access
  • Mail handling
  • Office cleaning and maintenance
  • Administrative support
  • Fully furnished dedicated interior office space at one Regus location
WindowFrom $6 a day
  • Business lounge access
  • Mail handling
  • Office cleaning and maintenance
  • Administrative support
  • Fully furnished dedicated window office at one Regus location
Office suitePrices vary by location
  • Business lounge access
  • Mail handling
  • Office cleaning and maintenance
  • Administrative support
  • Fully furnished office and meeting room containing two desks and a meeting table at one Regus location
MembershipFrom $207 monthly
  • Business lounge access
  • Mail handling
  • Office cleaning and maintenance
  • Administrative support
  • Book a dedicated office space at any Regus location worldwide with spaces subject to availability

Virtual office

Receive a professional business address with access to mail handling, live call answering and business lounge access at any Regus Business Center in the world.

Professional AddressFrom $37 monthly
  • Professional business address
  • Mail handling services
Virtual OfficeFrom $150 monthly
  • Professional business address
  • Mail handling services
  • Local telephone number
  • Live call answering service
  • Business lounge access
  • Use of private office or coworking space at one Regus location up to two days monthly
Virtual Office PlusFrom $207 monthly
  • Professional business address
  • Mail handling services
  • Local telephone number
  • Live call answering service
  • Business lounge access
  • Use of private office or coworking space at any Regus location up to five days monthly

Pros and cons

Pros

  • Worldwide network. Regus locations are available around the world, with over 3,000 working spaces spread across 120 countries.
  • Membership tiers. Regus offers an impressive array of service tiers available on a daily, monthly or annual basis.
  • Regus app. The Regus app can help you book meeting rooms, desks and purchase business lounge passes around the world.

Cons

  • Coffee and tea cost extra. While coffee and tea are available in the communal kitchen, they aren’t complimentary.
  • Printing costs. Photocopying and printing services are accessible at Regus locations at a cost of $0.15 per black and white print and $0.99 per color print.
  • Meeting room costs. Meeting rooms can be reserved by the hour but aren’t included in any Regus service tier. Expect to pay between $23 to $93 per hour, depending on the location.
  • Limited office hours. Some Regus workspaces are open 24 hours, but this feature varies by location and may not be available near you.

What do people say about Regus?

Regus is unfavorably reviewed across the Better Business Bureau (BBB), Trustpilot and Facebook. The BBB gives it an F rating for failing to respond to four complaints filed by Regus customers. It also receives a TrustScore of 3.8 out of 5 based on 4,414 reviews and a Facebook rating of 2.7 out of 5 based on 937 ratings.

The most frequent complaints? Regus customers criticize the company’s high rates, poor customer service and hidden fees.

Compare coworking spaces

Data indicated here is updated regularly
Name Product Locations Coworking types Amenities Monthly fees
WeWork
837 open locations in 125 cities
Hot desk,Dedicated desk,Private office,Office suite,Meeting rooms,Headquarters
Wi-Fi,Cleaning,Mail facilities,Reception,Refreshments,Printers,Storage,Meeting rooms
$260 - $1,250
Rent a desk or have WeWork build you a custom office.
Regus
3000 locations in 120 countries
Hot desk,Private office,Virtual office,Office suite,Meeting rooms
Wi-Fi,Cleaning,Mail facilities,Reception,Refreshments,Printers,Scanners,Photocopiers,Meeting rooms
$4 - $207
Your desk can move with you to any of the 3,000 locations worldwide.
Industrious
over 90 locations across more than 45 U.S. cities
Hot desk,Dedicated desk,Private office,Office suite
Wi-Fi,Cleaning,Mail facilities,Office supplies,Refreshments,Printers,Meeting rooms
$550 - $13,925
With a focus on design, Industrious offers beautiful spaces.
Impact Hub
100 locations in 50 countries
Hot desk,Dedicated desk,Private office
Wi-Fi,Office supplies,Refreshments,Printers,Scanners
$270 - $2,750
Join a network focused on tackling social issues from hunger to climate change.
Novel Coworking
35 locations in 26 cities
Hot desk,Dedicated desk,Virtual office,Office suite
Wi-Fi,Refreshments,Meeting rooms
$59 - $2,999
Access your workspace 24/7 — even on holidays.
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Compare up to 4 providers

Bottom line

This worldwide coworking provider is backed by an expansive 120-country network and a variety of service tiers for budgets and teams both large and small. But many of its amenities come at a cost and its customer reviews are predominantly negative.

Check out your coworking options with other providers to find the best fit for your business needs.

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