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Qatar Airways review
Fly to unique international cities in Africa, the Middle East, Asia and beyond.
Planning a trip overseas? Consider Qatar Airways: It won a 2019 award for World’s Best Airline from Skytrax, an independent organization that collects first-person travel reviews. But keep in mind that you’ll have to fly through Doha to go anywhere else.
What's in this guide?
- What is Qatar Airways?
- Where does Qatar Airways fly to?
- How do I get my confirmation and tickets?
- How do I pay with Qatar Airways?
- What is the baggage allowance on Qatar Airways?
- Special offers from Qatar Airways
- Qatar Airways reviews and complaints
- Pros and cons
- Bottom line
- Frequently asked questions
What is Qatar Airways?
Qatar Airways is the flagships carrier of Qatar, a nation located directly east of Saudi Arabia, on the edge of the Persian Gulf. Its home base is located at Hamad International Airport in Doha, the nation’s capital.
Who owns Qatar Airways?
Qatar Airways is owned by the government of Qatar.
Where does Qatar Airways fly to?
Qatar Airways flies to over 160 destinations around the globe. In the US, Qatar Airways flies to and from:
- Los Angeles
- New York
- Washington, DC
It also flies to Montréal in Canada.
Elsewhere around the globe, we’ll break it down by country. Here’s where you can typically go with Qatar Airways:
- Bosnia and Herzegovina
- Czech Republic
- United Kingdom
- South America
- Central America
- South Africa
- Sri Lanka
- New Zealand
- South Korea
Due to political conflict in the region, Qatar Airways doesn’t fly to nearby Bahrain, Egypt, Saudi Arabia or the United Arab Emirates.
Data obtained December 2019.
How do I get my confirmation and tickets?
After you buy tickets from Qatar Airways, you’ll get an email with your booking and confirmation information.
You can check in within 24 hours of departure for Qatar Airways flights going to or from the US. After checking in, you’ll be able to print your boarding pass — or you can get a physical copy of your ticket at the airport.
Note that not all international airports allow the use of mobile boarding passes, so if you’re planning on digital entry, verify in advance that it’ll be accepted.
How do I pay with Qatar Airways?
Accepted payment methods for online bookings depends on where you live. For tickets purchased in the US, here’s how you can pay:
- Apple Pay
- Debit or credit card
If you’d rather pay for your Qatar Airways flight later, you can select Hold my booking to reserve your spot for up to 72 days — though you will have to pay a nonrefundable fee to do so. Exact fees vary, depending on the flight and how long you’d like to hold the fare.
What is the baggage allowance on Qatar Airways?
Here’s what you need to know about Qatar Airways’ carry-on policy:
- Economy class travelers are allowed to bring one carry-on item, weighing 15 lbs or less.
- Business and first class travelers are allowed to bring two carry-on items, weighing 33 lbs or less combined.
For checked baggage, the amount you can bring depends on where you’re traveling to and from, and which class you’re flying. For flights to and from the US and Canada, here’s what you can expect:
|Class||Checked baggage (flights to or from the US)|
|Economy||Two pieces |
|Business and First||Two pieces |
Special offers from Qatar Airways
Qatar Airways reviews and complaints
Most notably, Qatar Airways was rated Best Airline in the World at the Skytrax World Airline Awards in 2019, 2017, 2015, 2012 and 2011. It’s also won Best Airline in the Middle East three years in a row, and World’s Best Business Class four years in a row. If you’re flying internationally, it’s a pretty good option, as people generally speak positively about Qatar Airways.
However, all of its routes are either to or from Doha. So if you prize efficiency in overseas travel, you may want to compare its offerings with other, more direct international airlines.
Is Qatar Airways safe?
Based on the data available — yes, Qatar Airways is safe. Since its launch in 1994, it hasn’t had any fatal incidents. AirlineRatings, an independent organization that analyzes information from “the world’s aviation governing body,” governments and publicly available crash data, gave Qatar Airways 7 out of 7 stars for safety.
Qatar Airways holds a valid Operational Safety Audit certification from the International Air Transport Association, which re-evaluates airlines every two years to ensure acceptable operational management and control systems. It’s also been endorsed by the Federal Aviation Authority in the US, which confirms that Qatar Airways adequately adheres to international aviation standards.
Pros and cons
Before booking a flight with Qatar Airways, weigh a few more benefits and drawbacks:
- Personal entertainment screens are well-stocked with movies, TV shows and music to keep you occupied en route.
- Seats are generally reported as comfortable, with molded headrests.
- Beds for overnight flights are fairly comfortable, even in economy class.
- In-flight service is known as being good, if not great.
- It has meal options for a wide range of dietary needs, from gluten-free to kosher.
- Food isn’t anything to write home about, and can actually be rather unappetizing.
- Onboard Wi-Fi costs extra, and isn’t available on all flights.
- Extra baggage can get pricey.
- It costs $200-250 per suitcase on flights to and from the US.
- You’ll have to fly to Doha before continuing onward, which might be pricey if the Middle East isn’t your end game.
Qatar can be an excellent choice for overseas travel, though your exact experience may vary depending on which of its 215+ airplanes you fly. If you’re hoping to compare a couple more options, check out Emirates or Etihad Arways before booking — or, use our search tool to compare flights via Skyscanner.
Frequently asked questions
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