$10 expedited shipping + free returns
From partnerships with celebrities like Rihanna and The Weeknd to innovations in running technology, Puma has made a huge impact in the sportswear industry. Find athletic gear and streetwear from this iconic brand.
What can I buy at Puma?
Puma offers shoes, apparel and accessories for men, women and kids. Although its focus is on athletic clothes, many choices are more suited to athleisure or street style than the gym. On the Puma site, you can sort your options by category or by sport.
Whatever you choose to buy from Puma, rest assured that you’re buying from a brand that prioritizes performance and quality. Plus, you’re sure to look super stylin’.
How do I use my promo code?
To use your Puma promo code, follow these steps.
- Visit the Puma website.
- Shop the Puma site and add the items you want to buy to your bag.
- A box will appear in the center of your screen. Click Checkout to continue.
- Enter your code in the box, then click Apply.
- Make sure that your total is properly adjusted before completing your purchase.
Why is my code not working?
If the site doesn’t accept your discount, your promo code could be expired, not available in your country or case-sensitive.
If you have questions about your promo code, contact Puma directly.
Is Puma plus-size friendly?
Shipping, delivery and payments
Can I get free delivery?
Yes! When you spend more than $75 on the Puma site, your items ship free. This saves you $7 in shipping costs, no promo code required.
If you didn’t quite spend $75 or you’d like your items faster, you have options. Be sure to place your order by 2 p.m. ET if you want it to ship the same day.
|Estimated delivery time||Shipping fee|
|Standard ground shipping||5–7 business days||$7 or free with orders of $75 or more|
|Express shipping||3 business days||$12|
|Two-day shipping||2 business days||$18|
|Overnight shipping||1 business days||$25|
Puma ships to PO boxes, APO/FPO addresses, Alaska, Hawaii and US territories. The standard shipping fee for US territory shipments is $15. Express shipping is not available on shipments made to Alaska and Hawaii, and deliveries to these states may take an additional business day.
How can I track my order?
You’ll receive a confirmation email when your package ships. The email contains a tracking link you can use to track your shipment. Since Puma ships from multiple warehouses, you may receive multiple shipping confirmations and tracking numbers for a single order.
Pay for your Puma order on its secure site using your Visa, Mastercard, American Express or Discover credit card. You can also pay with a Puma gift card. If you don’t feel like pulling out your credit card, payment via PayPal is a secure option available to you.
What is Puma’s return policy?
Puma accepts returns within 45 days of your order date. All merchandise must be new and unworn to qualify for a return. You may return your items via mail or to a Puma store. Puma does not accept returns on gift cards, undergarments or personalized products.
Are Puma returns free?
Yes! Puma offers free returns 24/7. Log in to your online account to print out your prepaid return shipping label.
Can I exchange for a different color or size?
No. Puma does not offer exchanges. However, if you want to exchange an item, use Puma’s free returns to send it back, then contact customer service. Puma offers free ground shipping for the replacement item if you call and ask before you order.
How do I return items to Puma?
Log in to your Puma account to print out a free return shipping label. Attach the prepaid label to the package, send your items back and wait for your refund. Returns can take between two to four weeks.
Puma returns address
If you prefer to arrange your own return shipping or you live in a US territory, you can return to a Puma store or ship it to:
Puma Returns Department
19688 Van Ness Ave
Torrance, CA 90501
When’s the next Puma sale?
In the past, promo codes have been available for up to 40% off your Puma purchase. You’ll also want to check out the Sale section on the Puma website. You can even choose to see last chance items in your size for an extra custom search.
And don’t forget to sign up for our finder.com deals newsletter. We’ll let you know about any great Puma promo codes as soon as they’re available.
What sets this brand apart?
Puma is an iconic athletic brand focused on performance and style. Throughout the years, it has proven its staying power among sportswear brands. We love its celebrity collabs and unique street-style approach to athleticwear. Plus, it’s always great to shop somewhere that offers free shipping and returns.
What do people really say about Puma?
Some online reviewers were disappointed in the quality of their Puma items. These reviewers mentioned that Puma customer service representatives weren’t particularly helpful when addressing their concerns. However, many shoppers are highly satisfied with their experience shopping with Puma, commenting that the items they purchased were exactly as pictured and that the customer service agents really went the extra mile to ensure their satisfaction.
What is Puma’s history?
Puma is a German company that was founded in 1948 by Rudolf Dassler. Together with his brother Adolf, the duo originally founded the Dassler Brothers Shoe Factory in 1924. Due to personal differences, the brothers’ relationship deteriorated and in 1948, the two finally split to form two separate companies: Adidas and Puma. Seventy years later, Puma is a worldwide brand that employs more than 13,000 people and distributes its products in more than 120 countries.
How can I contact customer support?
Puma customer service agents are available seven days a week by calling 888-565-7862 between 7 a.m. and 12 a.m. ET. You can also email firstname.lastname@example.org if you don’t feel like talking on the phone.
What about social media?
It’s easy to connect with Puma, whatever your favorite social media platform. Whether you’re a Facebook fanatic, an avid Twitter user or an all-day Instagrammer, Puma is there. We love the company’s Instagram, which is quickly approaching 8 million followers. It posts a healthy mix of videos and photos of men and women’s shoes and apparel for all the style inspiration you crave.
Why should I shop at Puma?
- Free shipping. You won’t pay for shipping on orders over $75.
- Free returns. Returns are always free.
- Accessible customer service. Agents are available seven days a week.
- Student discount available. Sign up through UniDays to save 10% off your order.
- Mixed online reviews. Some online shoppers were less than satisfied with Puma’s quality and service.
There are lots of options when shopping for new athletics shoes and clothes, but Puma is among the best. With perks like free shipping and returns, you can feel confident that you’re getting the best deal possible. If you have any issues at all, customer service agents are available to help you seven days a week.
Frequently asked questions
Does Puma offer a student discount?
Yes, Puma offers students 10% off through UniDays.
Does Puma offer price adjustments?
If the price of the item you purchased is lowered within 14 days of the date of your purchase, Puma will honor the new price. The difference is credited to your original payment method. Contact customer service to request a price adjustment by calling 888-565-7862 or emailing email@example.com.
Can I wash my shoes in the washing machine?
Puma advises you to never wash or dry your shoes in a washing machine.
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