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Whatever kind of pet you care for, they’re more than just an animal — they’re family. Giving your furry, feathered or scaled family member great care and a happy life is a pet owner’s top priority. With top quality food, supplies and treats, Petco is one of the top places to shop for pet supplies online.
Petco deals and codes January 2020
Popular Petco coupon codes
| Last checked | Code description | Code |
|---|---|---|
| 29 Dec 2018 | Up to 20% off dog food | ******** |
| 5 Jun 2018 | Save up to 20% off dog and cat food | ******** |
| 29 May 2018 | Free Shipping on $49 | ******** |
What can I buy at Petco?
You can purchase almost everything your pet needs to thrive at Petco. From high quality meals and treats to supplies like litter, beds and collars, they have you covered. You can even buy live animals, like fish, directly from the Petco website.
Check out Petco’s supplies for the following pets:
- Dogs
- Cats
- Fish
- Reptiles
- Birds
- Small pets
How do I use my promo code?
Shipping, delivery and payments
Can I get free delivery?
Yes! Most orders over $49 ship free. No promo code is required, although some exclusions apply including: Cat litter, dog litter, ice melter, wild bird food, live fish, rock or aquatic gravel, crickets, live food and frozen food. You can also order online and pick up your order at your local Petco for free.
Shipping costs
Most orders over $49 ship free. If you choose to repeat your delivery, you’ll always get free shipping. If you spend less than $49 or if your items don’t qualify for free shipping, your shipping costs are calculated at checkout based on the weight of your order. Second day and next day shipping options are available for an additional charge. Orders shipped to the Virgin Islands, Hawaii, Alaska, Puerto Rico or PO boxes are subject to a surcharge.
How can I track my order?
Track your order through your Petco account. If you’re having trouble finding your order, use the handy live chat feature to get help. You can also track your order using the link in your shipping confirmation email. Keep in mind that tracking info may take several days to appear, even after your order has shipped.
Payment options
Pay for your Petco order using any major US credit card, including Visa, Mastercard, American Express and Discover. Petco also accepts payments using PayPal. And of course, you can pay using a Petco gift card.
What is Petco’s return policy?
You can return your items by mail or to a Petco store for a refund. Items must be returned within 60 days of the original shipment date. Petco may issue a refund without return of the merchandise in some particular instances. Please note that purchases made using PayPal are only eligible for merchandise credit or exchange. Unfortunately, you cannot return personalized items or prescription food to a store.
Live fish and aquatic life that are ordered online are guaranteed to stay alive for 30 days after they’ve arrived in your home. Call 877-738-6742 to report a loss of aquatic life.
Are Petco returns free?
Yes. It’s free to return your items to a physical Petco location. However, returns by mail are not free. You’re responsible for paying the cost of return shipping. Your refund will be processed upon receipt of your returned item.
How do I return items to Petco?
Return your items to any local Petco store or mail back your items to:
Petco.com
257 Prospect Plains Road, Suite B
Cranbury, NJ 08512
Be sure to use a tracked and insured shipping method to ensure your order arrives safely at the return center.
Call 877-738-6742 for help with returns involving live fish orders.
When’s the next Petco sale?
You can always count on a promo code to save you money: Petco’s discount codes usually save you between 25 to 40%. Check back here for the latest Petco deals. If you can’t wait to save, we recommend checking out the Sale section for discounted merchandise your pet will love, every day. You can also save by scheduling repeat delivery for the stuff your pet uses most — you’ll get 20% off your first repeat delivery.
What sets this brand apart?
Among online pet stores, Petco is one of the top for variety. Although there are several shops to buy pet supplies online, we like that Petco has physical locations throughout the US. This makes it super convenient to order online for speedy pickup in-store. We know that sometimes your pets can’t wait, so having a trustworthy pet store that you can get your items from quickly is a bonus.
What do customers say about Petco?
Happy online shoppers loved the convenience of the live chat feature when they needed help. They also commented that Petco’s prices are competitive with or lower than other pet stores.
Complaints revolve around the shipping carrier’s mistakes — not Petco. Several customers were upset to receive orders that had been smashed or otherwise destroyed by the carrier, although they didn’t mention whether Petco offered to resolve the issue or not.
What is Petco’s history?
Originating as a mail order catalog for veterinary supplies in 1965, Petco is now one of the largest pet stores in the world. It was acquired by a larger company in 2000. Although Petco and Petsmart had a lengthy merger discussion in 2015, it failed to become a reality. Today, Petco boasts more than 1,500 locations and employs more than 25,000 people.
What about social media?
Get your fix of furry cuteness by connecting with Petco on social media. It’s approaching half a million Instagram followers and loves to feature fan photos. Tag #petco on your pet’s picture for a chance to be featured.
How can I contact customer support?
The fastest way to contact customer support is by using the live chat feature. Just click the button in the upper right corner of the site to start a chat session. If you’d rather talk on the phone, call 877-738-6742.
Why should I shop at Petco?
Pros
- Free shipping. Orders of $49 or more ship free.
- Sale section. Get a great deal on pet necessities and toys, every day.
Cons
- No free returns by mail. You’re responsible for the cost of return shipping.
Bottom line
As long as there’s a Petco near you, there’s no real risk to shopping online with this pet store. You can always take items back for free to your local store. If you don’t live near a Petco, you should be more certain about the items you order since you’ll have to pay to mail them back if they don’t work out. Either way, you can count on Petco to have reasonable prices for the supplies your pet needs.
