Shop for tires and car parts from your couch.
Pep Boys online store offers easy-to-use search tools to buy tires, supplies and parts. Simply enter a few details about your vehicle to see which tires fit and order — all from the comfort of your own home. Especially ideal for gung-ho DIY types, ordering auto parts online from Pep Boys is easy and could save you a pretty penny.
Pep Boys discount and promo codes
What can I buy at Pep Boys?
Pep Boys is your one-stop online shop for vehicle parts and supplies. From a new set of tires to antifreeze, you can maintain your vehicle without ever driving it to the auto parts store. With an online auto specialist available to help, you won’t miss anything about shopping in stores.
Besides tires and wheels, you can shop parts for a variety of makes and models.
How do I use my promo code?
Shipping, delivery and payments
Can I get free delivery?
Yes! Orders over $75 weighing less than 75 pounds and have a length and girth total less than 130″ qualify for free delivery.
Pep Boys offers a variety of shipping options through FedEx or USPS. A full suite of expedited shipping options are available, although costs depend on the weight and size of your order. Pep Boys orders typically take one to two business days to process before being shipped.
FedEx shipping costs
|Purchase total||Purchase weight
||Sum of length + girth||Freight charge|
|$75 or less||75 lbs.or less||130″ or less||Standard shipping fees|
|$75+||75 lbs. or less||130″ or less||Free|
|$75+||75–149 lbs.||130″ or less||$30 per item over 75 lbs.|
|$75+||Over 149 lbs.||130″ or less||$100 per item over 149 lbs.|
|$75+||150 lbs. or less||130″–165″||$30 per item over 130″|
Orders that are more than 150 pounds, have a length and girth over 165″ or have a length over 119″ require freight shipping.
USPS shipping costs
|Purchase total||Purchase weight
||Sum of length + girth||Freight charge|
|$75 or less||70 lbs. or less||108″ or less||Standard shipping fees|
|$75+||70 lbs.+||108″+||Standard shipping fees|
How can I track my order?
It’s easy to track your order online by simply logging in to your account or clicking the tracking link in the shipping confirmation email. The tracking information could take several days to appear even after your order has shipped.
Pay for your Pep Boys order using Visa, Mastercard, Discover or American Express. Unfortunately, personal checks, PayPal, the Pep Boys Synchrony Car Care Credit Card, Pep Boys gift cards or rewards vouchers are not accepted online. Pep Boys credit card and gift cards can only be used in stores.
What is the Pep Boys return policy?
Pep Boys accept returns of unused or uninstalled items within 90 days of the date on your invoice. For items damaged in transit, notify Pep Boys within three days and return your items to a local Pep Boys store or by mail. If you choose to make your return by mail, it typically takes three to five business days.
Are Pep Boys returns free?
No. Although it’s free to return your items to a local Pep Boys store, you’re responsible for shipping charges if you mail your returns. There are three exceptions, however. If your item is under warranty, there’s an error in the product description or a shipping error occurs, Pep Boys will send you a replacement and refund the cost of return shipping.
To make sure your returns arrive safely, consider choosing an insurable and trackable shipping method. If your return is lost or damaged in transit, you won’t receive a refund.
How do I return items to Pep Boys?
Return items to any local Pep Boys store — just be sure to bring your invoice. To make returns by mail, sign in to your account and click Order History, then follow the directions. All returns to the distribution center via mail must include a return form.
Some items can only be returned in store, including batteries and liquids, so check Pep Boys’ policy before sending back your return.
When’s the next Pep Boys sale?
You can expect to see a few sales from Pep Boys throughout the year. Keep your eyes peeled around holidays like Memorial Day and Labor Day for great deals on tires and more. Or just use a promo code any time of year — a typical Pep Boys promotion will save you around 10% off your purchase.
Love saving money? Sign up for our finder.com deals newsletter, where you’ll get the best sales of the week delivered straight to your inbox.
What sets this brand apart?
We love Pep Boys’ focus on serving its customers. Free shipping with qualifying orders and a price match guarantee are both hallmarks of excellent customer service.
Additionally, Pep Boys’ 90-day return policy gives shoppers a generous amount of time to change their minds. And with locations in 37 states, you could avoid return shipping charges by returning your item to a local store.
Finally, thanks to Pep Boys’ online auto specialist, you don’t have to worry about accessing expert knowledge when you have questions about your car: Answers are just a few keystrokes away.
What do people really say about Pep Boys?
Pep Boys has received mixed reviews online. Happy shoppers praise the site for being easy to use. They also comment that customer support for their orders was excellent and efficient. Although some customers were less than satisfied, almost every one of their complaints related to their experience at a physical Pep Boys store. Negative reviews of the Pep Boys online shopping experience are few and far between.
What is the history of Pep Boys?
Originally named Pep Auto Supply Company, Pep Boys was founded in 1921. The brand got its start in Philadelphia and is still headquartered there today — nearly 100 years later. As of 2017, Pep Boys boasted more than 900 stores throughout the US.
What about social media?
Car enthusiasts should consider giving Pep Boys a follow on social media. It posts photos of rare and exotic cars, as well as car maintenance safety tips. The brand also frequently runs contests for its followers. On Instagram, it recently offered users the chance to win $1,000 for submitting photos of their cars.
How can I contact customer support?
Use the chat feature on its website or call 800-737-2697 for immediate assistance. Representatives are available from 7 a.m. to 11 p.m. ET weekdays and from 8 a.m. to 8 p.m. ET on weekends.
If you don’t need help right away, you can email customer service at firstname.lastname@example.org or write to:
Pep Boys Customer Care
3111 West Allegheny Avenue
Philadelphia, PA 19132
Why should I shop at Pep Boys?
- Free shipping with select orders. Qualifying orders over $75 ship free.
- Price match guarantee. Pep Boys promises to beat competitor prices.
- Online auto specialist. Get the same assistance you’d receive in an auto parts store.
- Variable shipping costs. You typically won’t know the cost of shipping your order until you check out.
- Return shipping isn’t free. You’ll pay to ship unwanted items back.
Car-savvy shoppers looking to save a trip to the auto parts store will benefit from shopping with Pep Boys online. Its wide selection expands beyond the expected, and its price match guarantee ensures you’re getting the most competitive price out there. But with the convenience of shopping online also comes potentially high shipping costs and return charges.