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Pep Boys review

You can’t always make it out of the house for auto parts.

That’s why Pep Boys brings the auto parts store to you. Shop online for tires and other essentials for your car, all without leaving home. It’s an efficient way to shop with a brand that offers a great selection and excellent prices.

What is Pep Boys?

In August 1921, four friends each chipped in $200 to open a single auto parts store. They came up with the name Pep Auto Supply Company after noticing a shipment of Pep Valve grinding compound in their new space.

Emanuel “Manny” Rosenfeld, Maurice “Moe” Strauss, Graham “Jack” Jackson and Moe Radavitz could never have imagined the legacy they were creating. Today, Pep Boys has nearly 1,000 locations across the US and a thriving online store.

What makes shopping at Pep Boys unique?

Whether you’re shopping for a new set of tires, replacing your windshield wipers or changing your headlights, Pep Boys has you covered. Its large inventory has options that work for any vehicle at affordable prices.

Its focus on customer service — including a price matching policy and generous free shipping options — sets it apart from competitors. Also, the Pep Boys return policy gives customers almost three months to change their minds about a purchase.

And locations in 37 states can help shoppers avoid return shipping charges. Few online auto parts stores boast such a substantial physical presence.

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What can I buy at Pep Boys?

Pep Boys is your one-stop online shop for vehicle parts and supplies. From a new set of tires to antifreeze, you can maintain your vehicle without ever driving it to the auto parts store. With an online auto specialist available to help, you won’t miss anything about shopping in stores.

Besides tires and wheels, you can shop parts for a variety of makes and models.


  • DIY auto parts
  • Steering and suspension
  • Brakes
  • Batteries
  • Starters and alternators
  • Gaskets


  • Floor mats
  • Car covers
  • Truck accessories
  • Headlights

Car care

  • Motor oil
  • Wash and wax
  • Additives and chemicals
  • Antifreeze
  • Paint

  • Air and fuel delivery
  • Exhaust
  • Turbochargers
  • Suspension

Tools and recreation

  • Hand tools
  • Jacks and ramps
  • Specialty and diagnostic tools
  • Power tools
  • Air compressors
  • Jump starters


  • Car audio
  • GPS and navigation
  • Backup and dash cameras
  • Wiring and electrical

What are the pros and cons of shopping at Pep Boys?

Get an idea of what you can expect.


  • Expert online support. Get the same professional help you’d receive in an auto parts store, right from your computer.
  • You won’t find lower prices. Pep Boys promises to beat the competitors with its price-matching policy.
  • Qualifying orders ship free. Many orders of $75 or more ship at no cost to you.
  • 90-day return policy. You have three months to return most items.


  • Shipping costs vary. You won’t see the exact cost of shipping until you check out.
  • Return shipping is paid by the customer. Pep Boys won’t foot the bill for returning any unwanted items.

Which companies offer similar services to Pep Boys?

It’s easy to find what you need at the Pep Boys online store. But if you aren’t sold on shopping at Pep Boys, check out these other retailers:

Bottom line

With a price matching policy and customer-friendly shipping charges, Pep Boys could easily become your go-to place to shop for auto parts online. It has a large selection of windshield wipers, headlights, tires and more for nearly any car.

Frequently asked questions

Why does Pep Boys need my ZIP code?
Item availability can vary based on your location.

Where should I go to pick up my in-store order?
Go to the checkout and ask an associate for assistance to pick up your order.

How can I pick up items in my online order from a different location?
Unfortunately, you may only pick up your items at the store you selected at checkout.

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