Paysera review

Make a money transfer to a Paysera account for free

Paysera has catered to international businesses and individuals since 2004. Anyone with a personal Paysera account can transfer funds to another Paysera account for free. For a small fee, you can also send money in 32 different currencies to a recipient’s bank account.

Businesses can benefit from Paysera’s streamlined purchasing process, especially when working with international customers.

Paysera is best for:

• Paysera transfers. Transfers between Paysera users is free.
• e-shop businesses. Receive payments from your customers online.
• Event ticketing. Sell tickets to an event. Create, manage and edit your event at any time.

Paysera fees

You won’t pay a fee to transfer money between Paysera accounts. When sending funds to a bank account or an e-wallet system, your cost will vary depending on your currency and the speed of the transfer.

For example, to send $2,000 to your family in Australia, you’ll pay a flat fee of about $3.50. If the current exchange rate is 1 USD = 1.43 AUD, Paysera might offer an exchange rate of 1 USD = 1.40 AUD. With this rate, your family would receive 1,396.15 Australian dollars in two to three business days.

Exchange rates

Paysera can save you money with its competitive exchange rates. It posts these rates alongside the mid-market ratemore info button so you can compare the exchange — usually within a 1% margin.

How much can I send with Paysera?

Paysera offers four levels of what it calls “identification,” which determines how much you can transfer daily, monthly and annually. You can move up in levels at any time for free, but you’ll need to provide additional information.

• Level 1. Exchange currency, conduct internal Paysera transfers and make online purchases with your account up to a currency equivalent of 30 euros daily, 740 euros monthly and 2,500 euros annually.
• Level 2. In addition to Level 1 services, transfer to banks up to a currency equivalent of 370 euros daily, 1,110 euros monthly and 2,500 euros annually.
• Level 3. In addition to Level 2 services, add the option of opening a Paysera Visa card or business account, transfer to international accounts and take care of e-commerce up to a currency equivalent of 1,480 euros daily, 1,480 euros monthly and 17,760 euros annually.
• Level 4. Take advantage of services offered at all levels with no limits on how much you can send or receive.

What types of transfers does Paysera support?

Paysera provides one-off transfers, as well as business solutions. Fund your transfer using your debit card, or make a purchase through the Paysera checkout system.

Personal money transfers

• One-off transfers

Business accounts

• Payments via POS and mobile e-shop systems. Use Paysera’s convenient checkout system for mobile and physical POS locations with the Paysera Visa card.
• Event ticketing. Sell tickets to an event. Create, manage and edit your event at any time.
• Mass payments. Make mass payments in real time with Paysera’s API.

Available currencies

You can exchange the following currencies with Paysera:

Pros and cons

Pros

• Speedy transfer deliveries. In many cases, your recipient can access their funds within minutes. Even the slowest delivery speeds can be quicker than most competitors.
• Low — even free — transfer fees. When you transfer money between Paysera accounts, it’s free. Fees to other accounts are low compared with other transfer services.
• Manage business revenue with Paysera checkout. More than 5,000 e-shops currently use Paysera’s checkout method.

Cons

• Limited transfer options. Send money from your bank account or between Paysera accounts only.
• Limited customer service. Customer support in the US is limited to filling out an online form.

How does Paysera compare to other services?

How do I send money through Paysera?

Sending money with Paysera is quick and easy. To initiate your first transfer:

• Register for a free account on Paysera’s website.
• If transferring to another Paysera account, enter your recipient’s email address, phone number and Paysera account number, along with the amount you’d like to transfer. If transferring to a bank account, enter the amount you’d like to transfer and your recipient’s account information.
• Fund your money transfer with your Paysera account or a debit card.

When you initiate a transfer between Paysera accounts, funds are available within minutes. For transfers to other accounts, your transfer may take from one to three business days.

Paysera reviews and complaints

Customers seem to either love or hate Paysera. Many complaints, as of October 2020 are about accounts being frozen or banned for no apparent reason, followed up by a lack of customer support. Some even go so far as to call the company a “scam.” However, 69% of the reviews on TrustPilot are 5 stars, with reviewers calling it “trustworthy” and praising its customer support.

Customer support

Paysera does not offer phone support in the US. To get support in the US you can submit a ticket on its website or send a message by filling out an online form.

Bottom line

Paysera is attractive in its offers for businesses. But personal services in the US are limited. To find the best deal for your individual situations, be sure to compare other international money transfer services.

Frequently asked questions

• How do I open a business account with Paysera?

  To create a business account, you must be the head of a company holding a personal Paysera account at level 3 or higher. Simply log in to your personal account, click “Company account” and complete your business registration information.

• How can I install Paysera checkout for my e-shop or mobile business?

  Install Paysera’s checkout system by using one of the 18 available plugins for major content management systems like WordPress, Joomla and ImpressPages.

• How many different countries does Paysera operate in?

  Paysera operates in more than 180 countries: 48 in Europe, 52 in Asia and Oceania, 41 in Africa and 33 in the Americas.

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