Zebpay specifies a 0.4% trading fee for corporate and trust fund customers. It does not specify its fees for retail customers, but claims “zero trading fees across our platform”.
Deposit and withdrawal fees
Zebpay does not charge any fiat deposit or withdrawal fees.
Network withdrawal and deposit fees apply for cryptocurrency transfers.
Network fees apply
Variable network fees apply
0.015 ETH fixed fee
0.01 LTC fixed fee
0.15 XRP fixed fee
100 BTC per transaction
1 BTC per transaction, 2 BTC per day, 5 BTC per month
5 BTC per transaction, 10 BTC per day, 50 BTC per month
How fast will my funds be available?
Up to 5 days
Cryptocurrency deposits can complete within minutes depending on the coin.
Fiat deposit may take up to five days with bank transfers or can be done instantly with POLi deposits.
Usually within minutes
Cryptocurrency wallet transfers will typically complete within minutes depending on the state of the network.
Same or next day
Withdrawal times vary depending on whether you’re making a cryptocurrency or fiat withdrawal.
Is Zebpay safe to use?
Regulation. Zebpay does not have a physical presence in New Zealand, so it is not regulated here. However, it does have a physical presence in Australia and as such it is registered with AUSTRAC.
Verification process. Verification is mandatory for everyone who wants to trade cryptocurrency on Zebpay.
Security features. Zebpay is a mobile-first platform, so your mobile number serves as your unique ID. A combination of mobile verification and a PIN number is required to access Zebpay accounts. In addition to this, Zebpay says it follows best industry security practices, including holding 98% of customer crypto in air-gapped cold storage and conducting frequent third-party security testing.
How do I create an account at Zebpay?
Go to the Zebpay home page and enter your mobile number to get started.
Next verify your identity by going to your account settings and providing 100 points of identity information, which may include uploading a driver’s licence or passport photo and providing other information.
To start buying or selling on Zebpay, you will need to make a deposit first. This can be done with a POLi payment, or you can make cryptocurrency deposits to your Zebpay wallet.
What else do I need to know about Zebpay?
Zebpay has been involved in cryptocurrency since 2011, primarily as one of India’s largest cryptocurrency exchanges. Following the Indian government’s crackdown on cryptocurrency, it turned its attention internationally. Zebpay is now headquartered in Singapore.
Zebpay has handled the equivalent of billions of dollars in customer assets since 2011.
In a nutshell
Mobile first. Zebpay is largely mobile-focused and offers an intuitive experience for mobile users.
Lightning payments. You can make payments via the Bitcoin Lightning Network through Zebpay.
No fee trading. Zebpay says it has no trading fees, although it also lists some fees.
Limited liquidity. Zebpay’s public market has limited activity.
AUD and EUR only. Zebpay has a limited range of fiat currencies.
Limited crypto range. Zebpay has a limited range of cryptocurrencies.
Compare Zebpay against other exchanges
Frequently asked questions
Zebpay describes itself as a global cryptocurrency exchange, usable all over the world. However, local laws and regulations may prevent people from using Zebpay in some locations.
Yes. There is a Zebpay app.
To get verified on Zebpay, New Zealand customers will need to provide 100 points of identification.
You can visit the Zebpay help section to find answers to your questions, submit support tickets or contact Zebpay on social media if you are having trouble resolving your issues.
Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly
volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of
future performance. Consider your own circumstances, and obtain your own advice, before relying on this information.
You should also verify the nature of any product or service (including its legal status and relevant regulatory
requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may
have holdings in the cryptocurrencies discussed.
Andrew Munro is the cryptocurrency editor at Finder. He was initially writing about insurance, when he accidentally fell in love with digital currency and distributed ledger technology (aka “the blockchain”). Andrew has a Bachelor of Arts from the University of New South Wales, and has written guides about everything from industrial pigments to cosmetic surgery.
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