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Uber vs DiDi

Find out if New Zealand's newest ridesharing app, DiDi, will win you over from Uber as a passenger.

Uber is a long-time favourite as the original ridesharing app, but with other apps beginning to make their way into the Kiwi market, it’s time to take a closer look at whether it offers the best deals.

Chinese app DiDi launched in New Zealand in November 2020, and the company is delivering competitive prices.

We took a closer look at fees, deals, locations and more to help you decide which ridesharing app is best for you.

Uber vs Didi: Our verdict

The winner: Uber wins overall as it’s more widely available and offers a range of cars, including vehicles for those requiring special assistance.

If you’re in Auckland though and simply searching for a cheap ride, DiDi wins.

Uber vs DiDi: App features compared

Where is it available?Larger New Zealand and regional cities, including Auckland, Wellington, Christchurch, Dunedin, Hamilton and Nelson.AucklandUber
Which types of cars can I book?
  • Sedans
  • SUVs
  • Larger vehicles that can accommodate assistance devices, for example, wheelchairs (Uber Assist)
  • Uber Pet in Auckland and Wellington
  • Sedans
  • SUVs
Does it take cash?NoNoBoth
Does it take a card?YesYesBoth
Does it deliver food?Yes, through the Uber Eats app.NoUber
Does it allow dogs?Assistance animals are accepted. Auckland and Wellington now have Uber Pets as opt-in service for drivers.Assistance animals are accepted.Uber
Do fares include GST?YesYesBoth
Does it pick up from airports?YesYesBoth
Does it take larger groupsYes, up to 6Yes, up to 7Uber
Catch your rideshareRide with UberRide with DiDi

Which offers the best price? Fees compared.

We compared Uber and DiDi side by side to see which app came out the cheapest.

Fees were calculated for a trip from Sky City, Federal Street, Auckland CBD to Westfield Newmarket, Broadway, Newmarket.

UberDiDiWhich is better?
Base fare$1.30$1.30Equal
Booking fee$0.00$0.00Equal
Minimum fare$6.50$5.57DiDi
Charge per minute$0.30$0.25DiDi
Charge per kilometre$1.35$1.20DiDi
Cancellation fee$10.00Possible, but amount not knownUnknown

The verdict?

DiDi offers competitive prices, so if you’re looking for the cheaper ride in Auckland, then DiDi is the first choice.

Uber vs DiDi: Which service won?

Uber is the winner, as it’s available in major cities and has a wider range of vehicles and services, including vehicles to accommodate those with additional needs and food delivery.

Here's a list of both of their winning points:


  • Available in major cities and some regional centres of New Zealand, including Auckland, Tauranga, Wellington, Napier-Hastings, Christchurch
  • A variety of vehicles including assistance, pet and comfort vehicles
  • More than just a rideshare, Uber also delivers food


  • DiDi offers cheaper fares across aspects of its service including minimum fare and charge per kilometre

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