Uber is a long-time favourite as the original ridesharing app, but with other apps beginning to make their way into the Kiwi market, it’s time to take a closer look at whether it offers the best deals.
Chinese app DiDi launched in New Zealand in November 2020, and the company is delivering competitive prices.
We took a closer look at fees, deals, locations and more to help you decide which ridesharing app is best for you.
Uber vs Didi: Our verdict
The winner: Uber wins overall as it’s more widely available and offers a range of cars, including vehicles for those requiring special assistance.
If you’re in Auckland though and simply searching for a cheap ride, DiDi wins.
|Where is it available?||Larger New Zealand and regional cities, including Auckland, Wellington, Christchurch, Dunedin, Hamilton and Nelson.||Auckland||Uber|
|Which types of cars can I book?||Uber|
|Does it take cash?||No||No||Both|
|Does it take a card?||Yes||Yes||Both|
|Does it deliver food?||Yes, through the Uber Eats app.||No||Uber|
|Does it allow dogs?||Assistance animals are accepted. Auckland and Wellington now have Uber Pets as opt-in service for drivers.||Assistance animals are accepted.||Uber|
|Do fares include GST?||Yes||Yes||Both|
|Does it pick up from airports?||Yes||Yes||Both|
|Does it take larger groups||Yes, up to 6||Yes, up to 7||Uber|
|Catch your rideshare||Ride with Uber||Ride with DiDi|
Which offers the best price? Fees compared.
We compared Uber and DiDi side by side to see which app came out the cheapest.
Fees were calculated for a trip from Sky City, Federal Street, Auckland CBD to Westfield Newmarket, Broadway, Newmarket.
|Uber||DiDi||Which is better?|
|Charge per minute||$0.30||$0.25||DiDi|
|Charge per kilometre||$1.35||$1.20||DiDi|
|Cancellation fee||$10.00||Possible, but amount not known||Unknown|
DiDi offers competitive prices, so if you’re looking for the cheaper ride in Auckland, then DiDi is the first choice.
Uber vs DiDi: Which service won?
Uber is the winner, as it’s available in major cities and has a wider range of vehicles and services, including vehicles to accommodate those with additional needs and food delivery.
Here's a list of both of their winning points:
- Available in major cities and some regional centres of New Zealand, including Auckland, Tauranga, Wellington, Napier-Hastings, Christchurch
- A variety of vehicles including assistance, pet and comfort vehicles
- More than just a rideshare, Uber also delivers food
- DiDi offers cheaper fares across aspects of its service including minimum fare and charge per kilometre
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