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Uber vs DiDi
Find out if New Zealand's newest ridesharing app, DiDi, will win you over from Uber as a passenger.
Uber is a long-time favourite as the original ridesharing app, but with other apps beginning to make their way into the Kiwi market, it’s time to take a closer look at whether it offers the best deals.
Chinese app DiDi launched in New Zealand in November 2020, and the company is delivering competitive prices.
We took a closer look at fees, deals, locations and more to help you decide which ridesharing app is best for you.
Uber vs Didi: Our verdict
The winner: Uber wins overall as it’s more widely available and offers a range of cars, including vehicles for those requiring special assistance.
If you’re in Auckland though and simply searching for a cheap ride, DiDi wins.
Uber vs DiDi: App features compared
| Feature | Uber | DiDi | Winner |
|---|---|---|---|
| Where is it available? | Larger New Zealand and regional cities, including Auckland, Wellington, Christchurch, Dunedin, Hamilton and Nelson. | Auckland | Uber |
| Which types of cars can I book? |
|
| Uber |
| Does it take cash? | No | No | Both |
| Does it take a card? | Yes | Yes | Both |
| Does it deliver food? | Yes, through the Uber Eats app. | No | Uber |
| Does it allow dogs? | Assistance animals are accepted. Auckland and Wellington now have Uber Pets as opt-in service for drivers. | Assistance animals are accepted. | Uber |
| Do fares include GST? | Yes | Yes | Both |
| Does it pick up from airports? | Yes | Yes | Both |
| Does it take larger groups | Yes, up to 6 | Yes, up to 7 | Uber |
| Catch your rideshare | Ride with Uber | Ride with DiDi |
Which offers the best price? Fees compared.
We compared Uber and DiDi side by side to see which app came out the cheapest.
Fees were calculated for a trip from Sky City, Federal Street, Auckland CBD to Westfield Newmarket, Broadway, Newmarket.
| Uber | DiDi | Which is better? | |
|---|---|---|---|
| Base fare | $1.30 | $1.30 | Equal |
| Booking fee | $0.00 | $0.00 | Equal |
| Minimum fare | $6.50 | $5.57 | DiDi |
| Charge per minute | $0.30 | $0.25 | DiDi |
| Charge per kilometre | $1.35 | $1.20 | DiDi |
| Cancellation fee | $10.00 | Possible, but amount not known | Unknown |
The verdict?
DiDi offers competitive prices, so if you’re looking for the cheaper ride in Auckland, then DiDi is the first choice.
Uber vs DiDi: Which service won?
Uber is the winner, as it’s available in major cities and has a wider range of vehicles and services, including vehicles to accommodate those with additional needs and food delivery.
Here's a list of both of their winning points:
Uber
- Available in major cities and some regional centres of New Zealand, including Auckland, Tauranga, Wellington, Napier-Hastings, Christchurch
- A variety of vehicles including assistance, pet and comfort vehicles
- More than just a rideshare, Uber also delivers food
DiDi:
- DiDi offers cheaper fares across aspects of its service including minimum fare and charge per kilometre
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