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Uber Eats delivery driving – a guide

Delivering all the details on getting started with Uber Eats

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For an easy side hustle where you can make some extra cash, set your own hours and be your own boss, consider Uber Eats. All you need is a car, motorbike, scooter or bicycle. Here’s our guide on getting started as an Uber Eats delivery driver.

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    What is Uber Eats delivery driving?

    Uber Eats delivery driving is much the same as driving for Uber, but for one thing: instead of picking up passengers, you pick up orders from restaurants and deliver food.

    As a partner app to the Uber rideshare programme, Uber Eats has been in New Zealand since 2017 and operates on the same principle as Uber. Customers place their orders via the iPhone or Android app, or through Uber Eats website. Drivers use the app to receive orders for their chosen area and timeframe.

    You can pick and choose your working hours and which orders to deliver. Anyone can sign up to be an Uber Eats delivery driver, as long as you meet certain criteria (see below).

    How does it work?

    Before you sign up to become an Uber Eats driver, you’ll need a vehicle that meets all the necessary requirements. You must also meet all age restrictions and provide valid documents such as a driver’s licence, driver history and vehicle insurance. You’ll also have to provide a criminal background check.

    To get started, download the Uber Driver app from Google Play or the Apple App Store. Create a new account and complete the sign-up process. It takes about five business days before you can start accepting jobs.

    Once your account is activated, you can use the app to receive orders, track your earnings and get paid. This is how it works:

    Steps to taking a job

    1. According to your settings, the Uber Eats app will notify you when an order is placed.
    2. You can either accept or decline the delivery request. If you accept, details about the delivery will be sent to your phone.
    3. You’ll get the food order number, name and address of the restaurant and customer, and minimum earnings for that delivery.
    4. Use the app’s GPS to take you to your destinations.
    5. At the restaurant you’ll give the staff the details of your food order.
    6. To get directions to the customer’s address and deliver the food, tap Start Trip.
    7. Before you arrive, check special delivery instructions, such as parking.
    8. The app will send the customer a text announcing your arrival.
    9. Follow the drop-off instructions.
    10. When the food is delivered, use the app to finish the transaction and track how much you earned by swiping, Complete Trip.

    Where can I work as an Uber Eats delivery person in New Zealand?

    Rules and delivery fares for Uber Eats vary from region to region. You can currently work as an Uber Eats delivery driver in the following cities:

    • Auckland
    • Christchurch
    • Dunedin
    • Hamilton, NZ
    • Tauranga
    • Wellington

    Effective March 1, 2021, drivers working for Uber Eats will now be under agreement directly to Portier New Zealand Limited (an Uber entity), instead of to the restaurants. Drivers are considered under subcontract to Uber Eats.

    How much does an Uber Eats delivery person earn?

    When a delivery notification comes through on your phone, it will give you all the information you need for that particular order. This includes expected minimum earnings for that delivery, pickup and drop-off information, name and address of the restaurant, and an estimate of your time and distance for the complete trip.

    At the end of the trip, you will be sent complete details of the whole transaction. Any tips or tolls will show up after your delivery is complete.

    Fares and tips

    Your minimum earnings are based on the estimated delivery time, miles travelled and the number of pick-up and drop-off points.Generally you can expect to earn $19-$25 per hour.

    Traffic delays and busy wait times can affect your total delivery time and this will be reflected in your trip earnings as a trip supplement. This supplement applies to other peak periods, when demand is higher than usual, which can affect your total delivery time.

    Tips that are added to your fare will show up in your trip receipt and reimbursed 100%.

    Promotions (inc Boost and Surge)

    There are several ways Uber Eats helps you to make extra money and these are through the Promotions section of Trip Planner in the app. Promotions apply to peak periods when you can expect to receive multiple delivery requests. Promotions are divided into Boost and Surge.

    • Boost. Every week you’ll receive notification of Boost zones in the Promotions section of Trip Planner and on the app map. Earnings from Boost zones will show up in your trip requests. You can earn up to 2.5x your minimum earnings.
    • Surge. Surge zones usually apply to peak periods like the dinner hour, and will show up in real time on the app map. When you accept a delivery request in a surge zone, you can earn as much as $10 extra. These amounts will be included in your delivery request summary. Surge zones and availability vary from city to city.

    Expenditures

    When you calculate how much you will earn driving for Uber, you will need to factor in your expenses. As a subcontractor, you are responsible for all your expenses including:

    • Vehicle loan repayments
    • Petrol
    • Parking
    • Vehicle insurance
    • Maintenance and repairs
    • Extras

    You can use these expenses as tax deductions when you file your return with the Inland Revenue Department.

    What about tax?

    Another factor you need to consider when calculating your earnings is how much income tax and GST (if applicable) you need to pay back. Uber Eats does not subtract taxes from your earnings, so you will need to account for that when you file your tax return.

    You will need to register for a GST number in New Zealand if your earnings exceed $60,000 in a 12-month period.

    Learn more on the Inland Revenue website.

    How do I sign up?

    If you’re already an Uber driver, you can easily add the Uber Eats service to your account in the phone app. Just access your account and select Vehicle Options. You can change these settings at any time.

    For new delivery drivers, there are certain requirements you need to pass in order to qualify as an Uber partner. These include:

    • You must be at least 18 years of age to deliver for Uber Eats.
    • If you’re driving a car, motorbike or moped (up to 50CC), your vehicle cannot be older than 1990.
    • If you’re planning on using your bicycle to deliver food, you must meet the same age requirements and pass a safety test.

    All applicants must complete a background check, which you can do online straight from the Uber website. This includes a criminal check through National Crime Check online. It takes about 14 days to process and the results are sent directly to Uber.

    Required documents

      To save you time before signing up to become an Uber Eats delivery driver, it’s a good idea to get all your paperwork in order. There are several documents you will need for the application process to be approved, including:
    • Driver’s Licence. To deliver in New Zealand you must be a valid holder of an unrestricted driver’s licence for your vehicle type. Probationary or provisional licences are not accepted.
    • Vehicle insurance. You must have a minimum third party vehicle insurance.
    • Vehicle registration certificate. Showing your vehicle plate number and vehicle make, model, year and expiry date.
    • Vehicle warrant of fitness.
    • Proof of right to work. This can be your passport, birth certificate or work visa.

    Now you’re ready to sign up. This is a simple three-step process that starts with downloading the Uber Driver app from Google Play or the Apple App Store:

    1. Register to create a new account.
    2. Upload required documents and complete a background check.
    3. Wait for your account to be activated (usually five business days).

    Once your application is approved, you’re ready to start delivering and earning some extra cash on the side.

    Bottom line

    Signing up to become an Uber Eats delivery driver can be a simple and profitable way to supplement your income. Delivering food is easier than dealing with passengers and there are fewer restrictions. On top of that, you get to be your own boss and set your own schedule.

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