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The Hut promo codes and offers: Get 15% off

If you want discounts on a wide range of items from The Hut, make sure you use one of our coupons or vouchers below.

The Hut

The Hut is a massive global online shopping retailer that offers a vast range of items including men’s and women’s clothing, home entertainment, electronics and DVDs and a selection of health products. The company is headquartered in Cheshire in the UK and it ships its products around the world. You can shop with confidence at The Hut thanks to its impressive customer service team and understanding returns policy.

Save on items from The Hut by shopping with these discount codes and shipping offers. These codes can frequently be applied to the range of brands stocked including UGG boots, ghd hair straighteners, Redken hair products, Brave Soul, Everlast clothing and more.


The Hut discounts, promo codes, coupons and sales

The HutThe Hut

15% off for new customers

Use promo code to get 15% off your purchase. Valid for new customers only. T&Cs apply.

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Popular The Hut coupon codes

Last checked Code description Code
1 Oct 2020 15% off for new customers NEW****

How to redeem your discount at The Hut


The Hut review | Pros and cons

Pros

The Hut has grown to be a leading online retailer in a very short amount of time, due to its focus on customer service. This has resulted in:

  • Fast dispatch times for orders placed on the site.
  • A simple returns process – just mail back your item within 14 days.
  • Low prices on its wide range of products.

Cons

The majority of shoppers have a great experience when they purchase from The Hut. However, some buyers have noted that the service could be improved.

  • Shipping can take longer than users expect.
  • Incorrect sizes have been received – but at least the returns process is smooth.
  • Popular items sell out fast, so if you order the wrong size, you may not be able to get a replacement.

Does The Hut offer free shipping to New Zealand?

The Hut offers free standard delivery when you spend £20. These orders will ship within 5-9 working days. For orders under this amount, the shipping fee is £3.99.

Tracked delivery is free for orders over £120. The estimated delivery time for these orders is 4-8 working days. Tracked delivery for orders under this amount is £14.99.


Frequently asked questions


What is The Hut’s international returns policy?

There are a variety of reasons why you may need to return your items, including that you’ve changed your mind, your order was incorrect or you received faulty or damaged items. Fortunately, The Hut offers a 14-day window to return your items. Just follow this easy process:

  • Contact the customer service team by logging in to your account and using the messaging centre.
  • Supply the customer service team with your order number and the item you wish to return, along with the reason why. Also state whether you require a replacement or a refund.
  • You will then receive a returns authorisation (RA) number and an address to mail the item back to.
  • Pack up your order safely for transport and be sure to include your name, RA number, order number and address on paper with the parcel.
  • Mail your item from your local post office and be sure to request “proof of postage”. This will be used in the unlikely event that your item is lost in transit.
  • Where replacements are unavailable, your order will be refunded to the original payment source.

Note: Refunds are usually processed within 7 working days, though they can take up to 30 days. In addition, the following items cannot be returned:

  • Selected health and beauty products
  • Clothing and footwear that has been worn or is without original tags
  • Jewellery, including watches
  • Electronic items (where the seal is broken)

The history of The Hut

The Hut was launched in 2005 by founders John Gallemore and Matthew Moulding. From earning just £700,000 a year, the group has witnessed incredible growth to turn over more than £100 million each year.

The group is also known for the other sites that it operates, including Zavvi, ProBikeKit, BeautyExpert and Lookfantastic. All sites are powered by The Hut’s in-house customer-focused technology platform.


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