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Ola driver guide

Everything you need to know about signing up as an Ola driver.

For quite a few years Uber dominated the rideshare market in New Zealand, but now Kiwis are blessed with the power of choice when they hail a ride. Ola, which launched in Auckland, Wellington and Christchurch in September 2018, offers an alternative to Uber. If you’re looking to make a bit of extra cash with rideshare and are considering Ola, this guide will tell you everything you need to know.

A bit about Ola

Ola is an Indian ridesharing company based in Bangalore. It operates in over 250+ cities across India, Australia, New Zealand and the UK offering rideshare services in vehicles including taxis, cars and rickshaws. Ola offers unique features for passengers such as SOS alerts, lower peaks and real-time location sharing, as well as the convenience you’ve come to expect from a rideshare service.

Where in New Zealand is Ola available?

Ola is currently operating in the following locations:

  • Auckland
  • Wellington
  • Christchurch
  • Hamilton
  • Tauranga
  • Queenstown
  • Dunedin
  • Napier-Hastings
  • Palmerston North
  • Nelson
  • New Plymouth

Benefits of driving with Ola

Ola offers a number of benefits to rideshare drivers, including:

  • Daily payments. All of your outstanding earnings are transferred to your nominated bank account the next working day.
  • Safety. Driver safety is paramount, and all drivers have access to an SOS button within the Ola app.
  • Introductory commission rate. If you’re signing up in a new city you can take advantage of Ola’s introductory commission offer of 18%.
  • Standard commission rate. After the initial period, the standard commission rate will apply. This rate is currently 20%.
  • Support. Ola offers round-the-clock support for its driver partners, so you will be able to contact the helpline 24/7.
  • Free registration. It doesn’t cost anything to sign up as an Ola driver-partner.
  • Direction of your trips. Ola will send you ride requests in the direction you want to travel.

Eligibility criteria to be an Ola driver

Ola drivers need to be:

  • At least 21 years of age
  • Have a full New Zealand drivers license held for 12 months or more
  • A mid-size or full-size vehicle in excellent condition, less than 9 years old with 4-doors
  • A minimum of third party insurance (not that not all insurers offer car insurance for rideshare use)

How do you sign up to be an Ola driver?

Head to Ola’s website and register with your mobile number or Google account to sign up as a driver. From there you can enter your personal details and agree to the terms and conditions. Verify your mobile number and provide a few details about the vehicle you’re using to drive with Ola, including whether you own it.

You’ll need to supply the following information/documents when you apply, as well as upload images of the required documents:

  • Vehicle registration label
  • Insurance documents
  • P endorsement ID card
  • Certificate of Fitness
  • Transport Service License (TSL)
  • GST number (if registered)
  • Your bank account details

Once you’ve submitted all the required details, it will be reviewed by Ola and you will be notified whether you are accepted as a driver-partner.

How does Ola compare with Uber and DiDi?

If you’re not sure if Ola is right for you, if Uber or DiDi are better options, read our articles on those rideshare options to learn more:

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