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Review: KlickEx Pacific international money transfers
Send money or mobile top-ups to family and friends in Fiji, Samoa, Tonga or Vanuatu.
- Sending money to friends and family in the Pacific
- Quick transfers in under 5 minutes
- Several ways to receive the money
Not so great for
- Fees and exchange rates
- Sending large amounts (daily limits are $2,400 per transaction)
- Recipients without a Digicel mobile phone
What's in this guide?
- KlickEx Pacific exchange rates and fees
- Available currencies
- What types of transfers can you make with KlickEx Pacific?
- How long does a transfer with Lotus KlickEx Pacific take?
- What payment methods does KlickEx Pacific accept?
- Is KlickEx Pacific safe to use?
- How does KlickEx make money?
- How to register an account
- How do I make an international money transfer with KlickEx Pacific?
- In a nutshell
- How does KlickEx compare to other providers?
- Frequently asked questions
KlickEx Pacific exchange rates and fees
KlickEx Pacific charges a flat fee of $3 or the local currency equivalent per transaction. If you are sending money from a retail agent in New Zealand, there is an additional $4 fee, meaning a maximum charge of NZD$7.
KlickEx Pacific’s exchange rates tend to be poorer than those offered by companies providing similar services to the Pacific Islands, although this can vary depending on the currency being exchanged.
For example, at the time of writing (March 2019), KlickEx’s exchange rate from New Zealand dollars to Fiji dollars was 1 NZD = 1.39 FJD. By comparison, Western Union was offering 1 NZD = 1.41 FJD and WorldRemit’s exchange rate was 1 NZD = 1.43 FJD.
KlickEx Pacific was slightly more competitive when sending Samoan tala. KlickEx Pacific’s rate was 1 NZD = 1.70 WST, while Western Union’s was 1 NZD = 1.68 WST and WorldRemit’s was 1 NZD = 1.75 WST.
KlickEx Pacific allows you to convert your currency into a range of Pacific Island currencies. At the time of writing, KlickEx offers cash deposits or transfers from New Zealand, Australian and British bank accounts to recipients in the Pacific Islands.
- NZD New Zealand dollars
- FJD Fijian dollars
- INR Indian rupees
- GBP British pound
- PKR Pakistani rupee
- LKR Sri Lankan rupee
- CNY Chinese yuan
- EUR Euro
What types of transfers can you make with KlickEx Pacific?
Your recipient can receive your transfer in several ways:
- Phone top-up for their Digicel mobile phone.
- Cash pick-up at any of Digicel’s mobile money agents. There 8 in Samoa, 5 in Tonga and 25 in Fiji.
- Money that is stored on their phones, which they can use to instantly pay bills at any of KlickEx’s registered utility companies.
KlickEx does not offer advance forex trading options such as limit orders or forward contracts.
How long does a transfer with Lotus KlickEx Pacific take?
Transfers with KlickEx Pacific are carried out on the same day. The company claims that the recipient will receive their money within five minutes of the transfer being made. Your recipient will receive an SMS to let them know that their money or top-up has arrived.
What payment methods does KlickEx Pacific accept?
KlickEx Pacific accepts bank transfers from Australian, New Zealand and British bank accounts, and cash deposits through one of their partner agents.
Transfers typically take
Is KlickEx Pacific safe to use?
- Location: KlickEx Pacific is based in Auckland, New Zealand
- Security and regulation: KlickEx Pacific is registered with New Zealand’s Financial Service Providers Register
- Established: 2006
KlickEx Pacific’s parent company KlickEx has been around since 2006. To sign up and use KlickEx Pacific’s services, you need at least one form of photo ID and proof of address. The photo ID could be your passport, in which case that’s the only form of photo ID you need. If you don’t have a valid passport, you will need to provide two forms of photo ID (such as a driver’s licence).
How does KlickEx make money?
KlickEx Pacific makes money through its fees, and by adding a margin onto its exchange rates.
How to register an account
You can sign up with WorldRemit online and, as soon as you’re verified, can make transactions quickly and easily.
How do I make an international money transfer with KlickEx Pacific?
Step 1: Log into your KlickEx Pacific account.
Step 2: Choose whether to send money or a Digicel phone top-up.
Step 3: Choose a recipient from your contact list or type in the recipient’s name and mobile phone number.
Step 4: Select how much money you want to send.
Step 5: Click the “Send Now” button.
In a nutshell
- One of the few companies to specialise in Pacific Island transfers. KlickEx Pacific offers an easy way to send money to family back in the Pacific Islands.
- Quick transfers. Transfers are carried out on the same day. Your recipient can receive their money within five minutes.
- Offers phone top-ups. You can top up your family member’s phone account straight from your bank account, making it easier to stay in touch.
- Several ways to receive money. Including phone top-ups, cash or credit for registered utility companies.
- Limited currencies. KlickEx only deals with a small number of currencies and they can only be transferred in one direction (eg, you can’t transfer from WST to NZD).
- Credit card payments not available. KlickEx Pacific only accepts payments online via bank transfer or cash deposit through an agent.
- You need a Digicel phone to receive money. Money can only be received if your recipient has a Digicel phone.
How does KlickEx compare to other providers?
Take a look at how KlickEx stacks up against other providers in the table below.
Frequently asked questions
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