How to cancel your Netflix account with ease

If you're switching providers or taking some time off bingeing shows like House of Cards and Bodyguard, here's how to cancel your Netflix membership.

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Streaming services don’t always make their cancellation procedures clear. Thankfully, you can cancel your Netflix subscription with little hassle. The directions below show you how to cancel your Netflix subscription.

Canceling your Netflix account

  1. Visit netflix.com/nz from a browser on your desktop or laptop.
  2. If you’re already signed in, skip ahead to step three. If not, sign in using the username and password you chose when you started your subscription.
  3. Hover your mouse over the username or user icon in the top-right corner of the home screen.
  4. In the drop-down box, click “Account“.
  5. On the “Account” screen, click “Cancel Membership” (located near the top of the screen underneath Membership and Billing).
  6. On the next screen, Netflix gives you an exact date (e.g. 22/12/ 2018), which is the date your account is paid up to and when your subscription officially ceases.
  7. Click “Finish Cancellation” to complete the cancellation process.

Cancelling Netflix? Why not try these streaming services for free

If you’ve had enough of Netflix, there are plenty of other ways you can get your entertainment fix.

Updated April 9th, 2020
Name Product Service 4K/UHD? Simultaneous streams Price Subscription length Min. cost
Disney+
Disney+
On-demand streaming
Yes
4
NZD9.99
Monthly
$9.99
Get a 7 day free trial of Disney+. Watch new and classic TV and Movies from Disney, Pixar, Star Wars, Marvel, National Geographic and 21st Century Fox from one streaming service.
Neon TV and Movies
Neon TV and Movies
On-demand streaming
No
2
NZD13.95
Monthly
$13.95
Prime Video
Prime Video
On-demand streaming
Yes
3
NZD5.99
Monthly
$5.99
Prime Video is currently available to New Zealanders at $2.99 per month for the first six months. Price reverts to $5.99 per month after the first 6 months.
Lightbox Standard
Lightbox Standard
On-demand streaming
Digital Movie Store
No
2
NZD12.99
Monthly
$12.99
Lightbox Premium
Lightbox Premium
On-demand streaming
Digital Movie Store
No
4
NZD15.99
Monthly
$15.99
Netflix Basic
Netflix Basic
On-demand streaming
No
1
NZD11.99
Monthly
$11.99
Netflix Standard
Netflix Standard
On-demand streaming
No
2
NZD16.99
Monthly
$16.99
Netflix Premium
Netflix Premium
On-demand streaming
Yes
4
NZD21.99
Monthly
21.99
TVNZ On Demand
TVNZ On Demand
On-demand streaming
No
1
NZD0
No subscription
$0.00
Sky Sport Now Week Pass
Sky Sport Now Week Pass
Sports
No
1
NZD19.99
Weekly
$19.99
ThreeNow
ThreeNow
Catch-up
LiveTV
On-demand streaming
No
1
NZD0
No subscription
$0.00
Sky Sport Now Month Pass
Sky Sport Now Month Pass
Sports
No
1
NZD49.99
Monthly
$49.99
Sky Sport Now 12 Month Pass
Sky Sport Now 12 Month Pass
Sports
No
1
NZD39.99
Yearly
$479.88
Acorn TV
Acorn TV
On-demand streaming
No
1
NZD7.25
Monthly
$7.25
Acorn TV offers British TV shows on-demand.
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