Trade Me Insurance house and contents insurance review

Trade Me, New Zealand’s favourite online marketplace, has insurance policies (through Trade Me Insurance) tailored to protect your house and contents from unforeseen events. There are plenty of things to like about Trade Me Insurance, from multi-policy discounts and member savings, to easy online processes through the My Insurance portal.

Trade Me Insurance’s policy documents are clear and easy to understand, without any fancy jargon. So if you’re a homeowner, landlord or renter after reliable, uncomplicated house and contents cover, you’ll find a policy to suit. This provider is backed by Tower, which has been assigned an Insurer Financial Strength Rating of A- (excellent).

Trade Me Insurance cover options

Trade Me Insurance has three separate policies for home, landlords and contents insurance.

• House insurance
• Contents insurance
• Landlord insurance

House insurance

House Plus: Trade Me Insurance’s house insurance policy provides replacement cover for your house to the sum insured, along with some extra features.

Sort by:

Name	Product	Cover to sum insured amount	Legal Liability	Temporary Accommodation	Keys and Locks
Trade Me Insurance House Plus Insurance		Yes	$20,000,000	$25,000	$1,000	More Info		loading Fetching your data...

loading

Compare up to 4 providers

Clear selection

Compare

What it covers:

• Replacement to your sum insured
• Full replacement for fire
• Gradual damage
• Natural disaster damage
• Temporary accommodation
• Keys and locks lost or stolen
• Stress benefit lump sum payment

Exclusions

• Unsealed driveways and paths
• Temporary structures
• Trees, shrubs, plants
• Animals of any kind

• Optional cover is available for garden retaining walls and special features, such as tennis courts and swimming pools.

Contents insurance

Contents Plus: Trade Me Insurance’s contents insurance protects your items from accidental loss or damage anywhere in New Zealand.

Sort by:

Name	Product	Legal Liability	Accidental Damage	Jewellery and Watches (Per Item)	Credit Card (Illegal Use)
Trade Me Insurance Contents Plus Insurance		$20,000,000	Yes	$2,500	$1,000	More Info		loading Fetching your data...

loading

Compare up to 4 providers

Clear selection

Compare

What it covers:

• Personal effects
• Household items
• Outdoor items
• Recreation and leisure equipment
• Liability protection
• Moving house
• Accidental damage
• Mobile phones per item limit, unless specified
• Glasses, hearing aids and dentures
• Natural disaster damage
• Contents in temporary storage
• Spoiled frozen or refrigerated food
• Keys and locks lost or stolen
• Watercraft up to $1,500
• Jewellery (including watches): $2,500 per item limit, unless specified
• Children’s contents left at home
• Gradual damage
• Credit or debit card fraud
• Home office equipment
• Stress benefit lump sum

Exclusions

• Floor coverings not permanently fixed or glued in place
• Drapes and blinds
• Trees, shrubs, plants
• Animals of any kind
• Computer software and electronic data
• Artificial or transplanted body parts or aids
• Aircraft or other airborne devices (there are exceptions)

Landlord insurance

Landlord Plus: Trade Me Insurance’s specialist landlord insurance covers most of the same events as the House Plus policy, but with some added features:

• Loss of rent for damage to your house
• Loss of rent for other reasons
• Methamphetamine decontamination
• Deliberate damage
• Landlord’s whiteware and window coverings

How can I save on Trade Me Insurance house and contents insurance?

Trade Me Insurance offers a multi-policy discount if you take out two or more eligible insurance policies. Take out two policies and you’ll receive a discount of up to 10%, take out three policies and you’ll save up to 20% on your premium. Eligible policies include:

• House insurance
• Landlord insurance
• Contents insurance
• Car insurance

Additional savings of 15% can be had if you’re a Trade Me member. Opting for a higher excess can also help you save money, though consider carefully if you can afford to pay it when making a claim.

How do I make a Trade Me Insurance house or contents insurance claim?

After an event occurs, ensure the safety of everyone involved and inform the police if necessary. Tell Trade Me Insurance as soon as possible after the event to start your claims process.

Making a claim is easy. Simply log in to your My Insurance account and complete a claims lodgement form. You may be asked to provide proof of ownership, receipts or warranties for any property claimed for.

Frequently asked questions

• How can I pay my premiums?

  Trade Me Insurance has two methods to pay premiums online; direct debit or credit card, with options to pay annually, monthly or fortnightly. You can update your payment options in the payments section of your My Insurance account.

  If you prefer direct debit, this is also an option, and you can choose to pay either monthly or fortnightly.

• Can I cancel my Trade Me Insurance policy if I'm not happy?

  Yes, you can cancel your Trade Me Insurance policy at any time either online, by email or phone and Trade Me Insurance will refund the unused portion of your premium. This provider also has a 15 day free look period, with any payments refunded if you cancel within this time as long as you have not made a claim.

• Will I get a discount if I have car insurance with Trade Me Insurance?

  Yes, if you have car and house insurance with Trade Me Insurance you can get up to 10% discount. If you have car, house and contents insurance you can get up to 20% discount.