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12 Responses

  1. Default Gravatar
    basicAugust 25, 2019

    Bounce channel on basic

    • Avatarfinder Customer Care
      BellaAugust 25, 2019Staff

      Hi Basic,

      Thanks for your inquiry.

      Unfortunately, the Bounce channel is not available on Netflix basic package. Please note that Netflix is a streaming service that allows you to watch a wide variety of award-winning TV shows, movies, documentaries, and more on thousands of internet-connected devices.

      I hope this helps.

      Kind regards,

  2. Default Gravatar
    ElizaJuly 7, 2019

    I would like to cancel my Netflix movie

    • Avatarfinder Customer Care
      BellaJuly 7, 2019Staff

      Hi Eliza,

      Thanks for your inquiry.

      You may follow the steps below on how to cancel a Netflix account.
      -Sign in to Netflix.
      -Click the down arrow at the top right of the page, next to your profile name.
      -Select the Account section.
      -Under Membership and billing, click the gray Cancel membership box.
      -Click Finish cancellation to confirm you want to cancel.

      Hope this helps! 😊

      Kind regards,

  3. Default Gravatar
    JoanMay 29, 2019

    When will new episodes of The Crown, Anne with an E, and Where Comes The Heart be available?

    • Avatarfinder Customer Care
      CharisseMay 30, 2019Staff

      Hi Joan,

      Thanks for reaching out to Finder.

      As of this time, Netflix has no update yet on the release dates of the shows you have mentioned. However, you can follow Netflix on social media to keep posted on the same.

      I hope this helps.


  4. Default Gravatar
    PeterJanuary 17, 2019

    I have Netflix with my cable provider. I would like to cancel my account.

    • Avatarfinder Customer Care
      JoshuaJanuary 23, 2019Staff

      Hi Peter,

      Thanks for getting in touch with finder. I hope all is well with you. :)

      To help you further, is it possible if you can tell me which cable provider you are with? In most cases, you get Netflix account by creating an account and paying for a subscription. In this case, you can cancel your account by simply signing into your account. On our guide about how to cancel Netflix, you will read these steps:

      1. Sign in to Netflix.
      2. Click on the downward arrow at the top right corner of the page, next to your profile name.
      3. Select the Account section.
      4. Under Membership and billing click the grey cancel membership box.
      5. Next click Finish cancellation to confirm you want to cancel.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      By the way, you can also reach us by clicking the “Want to chat?” button found on the lower right corner of our page to speak to one of our agents.
      Have a wonderful day!


  5. Default Gravatar
    bharatDecember 9, 2018

    please cancel my netflix subricption account , as i dnt want to use netflix as i have not used your one month free subcription too ! please help me to cancel and treat this as cancellation request.

    • Default Gravatar
      nikkiangcoDecember 12, 2018

      Hi Bharat,

      Thanks for reaching out! To cancel your Netflix subscription, follow the steps below:

      1. Go to and log in.
      2. Click the drop-down menu beside your username in the top right and select Your Account.
      3. In the Membership and Billing section, select Cancel Membership.

      You’ll be able to access Netflix until your current pay period has ended (ie. 30 days from your last payment).

      Hope this was helpful. Don’t hesitate to message us back if you have more questions.


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