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MyHeritage promo codes
Best deal: Free 14-day trial
Learn more about your ancestral lineage without forking over a small fortune to pay for your kit.
MyHeritage discount codes March 2021
What can I buy at MyHeritage?
Order your DNA testing kit and easily send back a cheek swab to unlock key genetic information about where you and your family are from.
How do I use my coupon code?
1. Go to the MyHeritage site and select Order now to order your DNA kit.
2. If you already have an account, sign in. Otherwise, create an account by linking to Facebook or Google.
3. Select the Got a coupon code? link.
4. Enter your code in the box provided and choose Apply.
Why is my code not working?
Check to see if your coupon code is case-sensitive, expired or not available in your location. Contact MyHeritage directly for help.
Shipping, delivery and payments
How can I get free delivery?
Score free standard shipping if you order two or more kits.
Choose from two shipping options at checkout. Note that these fees don’t include the cost of shipping to send in your DNA sample.
|Shipping option||Cost||Delivery speed|
|Standard||$12 (free with 2+ kits)||4–7 business days|
|Expedited||$25||2-3 business days|
How can I track my order?
Look for an email confirmation from MyHeritage with tracking information once your order ships. Or log into your MyHeritage account to check your order status.
Available payment methods are:
- All major credit or debit cards
- Wire transfer
- Local bank transfer
- Pay by phone or fax
The MyHeritage website and payment page are secured by McAfee Secure and are VeriSign Trusted. The company is also accredited with the Better Business Bureau and holds an A+ rating.
What’s MyHeritage’s return policy?
MyHeritage issues refunds on a case-by-case basis. Contact customer support to request a refund for your DNA kit.
How can I get free MyHeritage returns?
MyHeritage doesn’t provide detailed returns information on its website. Contact customer support for more information.
How do I return items to MyHeritage?
Fill out its online contact form or call 800-987-9000, available 24/7.
When’s the next sale?
Look for sales around holidays like Christmas, Valentine’s Day, Mother’s Day and Father’s Day. In the past, MyHeritage offered $20 off all DNA kits for these holidays.
What sets this brand apart?
MyHeritage offers competitive pricing on its DNA kits, with some of the most affordable options out there, especially during seasonal sales. The turnaround time to get your results back is also several weeks faster than some of its top competitors.
What do people say about this brand?
Overall, MyHeritage gets positive reviews from previous and ongoing customers. The company is in good standing with the Better Business Bureau and has few complaints. Most customers are happy with the friendly and helpful customer service team, as well as the accuracy and value of their DNA testing kit and results.
Some customers reported issues with long wait times to receive their DNA test results, and a few others explained that their credit card was charged a second time without authorization. See what we had to say in our MyHeritage DNA review.
How can I contact customer support?
To contact with MyHeritage customer service:
- Call 800-987-9000, available 24/7
Why should I shop at MyHeritage?
- Competitive pricing. Save $20 or more on this company’s DNA kit, compared to its top competitors.
- Easy DNA sample process. Swab the inside of your cheek to collect your sample.
- Quick turnaround time. Expect to receive your results in three to four weeks, compared to six to eight weeks of many competitors.
- Unclear return policy. MyHeritage isn’t very transparent about how returns or refunds work.
If you’re shopping for a high-quality and inexpensive DNA testing kit, give MyHeritage a try. But if you’re giving this kit as a gift, inquire about the return policy in case your recipient wants to return it for any reason.
Frequently asked questions
What does this test analyze?
The MyHeritage DNA test is autosomal, meaning it analyzes the DNA from both your mother and father.
How long does it take to get my results back?
It typically takes three to four weeks to receive your results after sending your sample to the lab.
Can this DNA test help me find my biological parents?
It might. MyHeritage can compare your DNA test results with the millions of others in its database to help you find biological parents or other relatives.
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Whether you’re looking to find a long-lost relative or simply learn about your family’s past, AncestryDNA could meet your needs.
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