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MyHeritage promo codes

Best deal: Free 14-day trial



Learn more about your ancestral lineage without forking over a small fortune to pay for your kit.

MyHeritage discount codes October 2020

Popular MyHeritage coupon codes

Last checked Code description Code
16 Mar 2020 Free 14-day trial ********
30 Mar 2019 Free family tree builder download ********

What can I buy at MyHeritage?

DNA kits

Order your DNA testing kit and easily send back a cheek swab to unlock key genetic information about where you and your family are from.

How do I use my coupon code?

Why is my code not working?

Check to see if your coupon code is case-sensitive, expired or not available in your location. Contact MyHeritage directly for help.

Shipping, delivery and payments

Can I get free delivery?

Yes. Score free standard shipping if you order two or more kits.

Shipping costs

Choose from two shipping options at checkout. Note that these fees don’t include the cost of shipping to send in your DNA sample.

Shipping optionCostDelivery speed
Standard$12 (free with 2+ kits)4–7 business days
Expedited$252-3 business days

How can I track my order?

Look for an email confirmation from MyHeritage with tracking information once your order ships. Or log into your MyHeritage account to check your order status.

Payment options

Available payment methods are:

  • All major credit or debit cards
  • PayPal
  • Wire transfer
  • Local bank transfer
  • Skrill
  • Pay by phone or fax

The MyHeritage website and payment page are secured by McAfee Secure and are VeriSign Trusted. The company is also accredited with the Better Business Bureau and holds an A+ rating.

What’s MyHeritage’s return policy?

MyHeritage issues refunds on a case-by-case basis. Contact customer support to request a refund for your DNA kit.

Are MyHeritage returns free?

MyHeritage doesn’t provide detailed returns information on its website. Contact customer support for more information.

How do I return items to MyHeritage?

Fill out its online contact form or call 800-987-9000, available 24/7.

When’s the next sale?

Look for sales around holidays like Christmas, Valentine’s Day, Mother’s Day and Father’s Day. In the past, MyHeritage offered $20 off all DNA kits for these holidays.

What sets this brand apart?

MyHeritage offers competitive pricing on its DNA kits, with some of the most affordable options out there, especially during seasonal sales. The turnaround time to get your results back is also several weeks faster than some of its top competitors.

What do people say about this brand?

Overall, MyHeritage gets positive reviews from previous and ongoing customers. The company is in good standing with the BBB and has few complaints. Most customers are happy with the friendly and helpful customer service team, as well as the accuracy and value of their DNA testing kit and results.

Some customers reported issues with long wait times to receive their DNA test results, and a few others explained that their credit card was charged a second time without authorization.

What is MyHeritage’s history?

MyHeritage was founded in 2003 by Gilad Japhet, and its original office was located in Japhet’s living room in the village of Bnei Atarot, Israel. By 2007, the company had over 17 million global users and 180 million people profiles. In the following years, MyHeritage acquired several competitors across the globe, including OSN Group, Zooof, BackupMyTree and FamilyLink.

Today, the company boasts 9.5 billion historical records and over 101 million users worldwide. In 2018, MyHeritage placed sixth on the Calcalist’s list of the 50 most promising startups in Israel.

How can I contact customer support?

To contact with MyHeritage customer service:

  • Call 800-987-9000, available 24/7

What about social media?

MyHeritage is active on Facebook, Twitter and YouTube. Among these pages, you’ll find inspiration stories of long-lost relatives reconnecting, nostalgic pictures and videos of times gone by and fun family traditions from MyHeritage users today.

Why should I shop at MyHeritage?


  • Competitive pricing. Save $20 or more on this company’s DNA kit, compared to its top competitors.
  • Easy DNA sample process. Swab the inside of your cheek to collect your sample.
  • Quick turnaround time. Expect to receive your results in three to four weeks, compared to six to eight weeks of many competitors.


  • Unclear return policy. MyHeritage isn’t very transparent about how returns or refunds work.

Bottom line

If you’re shopping for a high-quality, yet affordable DNA testing kit, give MyHeritage a try. But if you’re giving this kit as a gift, inquire about the return policy in case your recipient wants to return it for any reason.

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