Citi Priority Banking – A Wealth of Opportunities
Citi Priority may be the best priority banking service for you; find out more as Finder Malaysia explores Citibank Malaysia’s solutions for affluent individuals
Most banks in Malaysia provide an enhanced set of services to their more affluent and wealthy customers,
From Public Bank’s Red Carpet Banking to HSBC’s Premier, being
Some banks, such as Citibank Malaysia,
How to jump the queue
In order to become a new Citi Priority customer, Citibank Malaysia customers must maintain a minimum of RM100,000 with the bank; whether in deposits, insurance, investments or a combination of the three.
This amount is called the Total Relationship Balance (TRB). Above a TRB of RM350,000, customers are enrolled instead in the Citigold tier.
As part of a global banking network, Citibank Malaysia are able to provide global banking and financial services to all of its customers, including Citi Priority ones. Customers may enjoy free-free cash withdrawals from all Citibank ATMs throughout the world (that is, only subject to foreign exchange rates) via their debit or ATM card(s).
Citi Priority customers may withdraw up to USD1,000 in an emergency while
Rewards & Benefits
However, Citi Priority customers have a number of benefits and privileges above and beyond those that the bank extends to all its customers.
Firstly, as the name of the tier suggests, they get priority customer service, whether at the branch or on the phone. A team of dedicated Relationship Managers
Citi Priority customers also enjoy access to fee waivers on selected banking services, as well as promotional rates on investments and fixed/time deposits. For instance, the fees for the first two cash withdrawals transactions done at a MEPS ATM every month are waived (normally RM4.24 per transaction), as are the fees for the first two Instant Transfers.
New Citibank Malaysia customers often get rewards and incentives for joining at the Citi Priority tier; until 31 December 2016, for instance, first-time customers will get up to 8.88% on their time deposits, as well as free vouchers or gifts (depending on how much they’re investing), when they also invest in selected Citibank products such as unit trusts.
Citi Priority customers also benefit from a referrals
More than just banking
Beyond that, Citi Priority customers have access to exclusive banking packages curated by Citibank Malaysia to suit specific customer needs.
For instance, the Wealth Builder package includes multiple investment options, the Private Retirement
The Home Owner package allows Citi Priority customers to access mortgages, personal loans and mortgage insurance at preferential rates. Meanwhile, the Lifestyle package offers 2 years of annual fee waivers on the Citi PremierMiles, Citi Platinum, and/or Citi Rewards Platinum credit cards, and lifetime annual fee waivers on all other Citibank credit cards (except Citi Prestige), as well as preferential rates on personal loans.
Citibank Malaysia also has the Citigold tier of private banking, which is available to customers with a TRB of over RM350,000. Alongside the privileges available to the Citi Priority tier, Citigold customers also maintain that status worldwide.
Anywhere you go that has Citibank branches, you will be treated as a Citigold customer, and any accounts you open globally will have Citigold status. Citigold customers will additionally get a newsletter, have access to USD10,000 of emergency cash overseas, and be able to use Citigold Centres across the globe.
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