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AXA Travel Insurance

Check out AXA Travel Insurance to see how you can save on travel expenses via its benefits and other features

Should I get AXA Travel Insurance?

Whether you’re travelling abroad or anywhere within Malaysia, AXA Travel Insurance will provide coverage in the event of injury, disability, or death caused by unforeseen events and circumstances. Your travel insurance plan, depending on the plan type chosen, will also reimburse expenses incurred due to travel delays, missed flights, and other travel inconveniences.

AXA Travel Insurance gives you Smart Traveller, an all-in-one plan that will help you get the coverage you need. To ensure that you get the travel insurance plan that’s right for you, fill out the form on this page and compare AXA Travel Insurance with other providers today. Personalise the results by specifying your destination, companions, travel dates, and other particulars. By comparing through GoBear, you ensure that you get the travel insurance coverage designed according to your needs. Try it out now!

You can also check out details about AXA Travel Insurance below, such as the basic coverage and special features.

What are the features of AXA Travel Insurance?

Smart Traveller Classic

Smart Traveller Classic covers the basics such as personal accidents, medical expenses and emergencies.

The Smart Traveller Classic policy covers the following:

  • Personal accident
    • Accidental death
    • Permanent total disablement
    • Loss of one limb or loss of sight of one or both eyes
  • Medical and other expenses
    • Compassionate visitation benefit (due to hospitalisation of the Insured Person)
    • Compassionate visitation benefit (due to death of the Insured Person)
    • Child care benefit
    • Medical treatment in Malaysia
  • Emergency medical evacuation and repatriation
  • Repatriation of mortal remains

What it doesn’t include

  • Child Education Fund
  • Alternative Medicine
  • Hospital allowance
  • Quarantined cover as a result of pandemic influenza
  • Travel inconveniences
    • Loss of baggage and personal effects
    • Loss of money and personal documents
    • Baggage delay
    • Travel delay
    • Cancellation or loss of deposit
    • Travel curtailment
    • Overbooking
    • Travel misconnection
    • Hijacking
    • Missed departure
    • Travel Reroute
    • Loss of deposit or full payment due to insolvency of airline
    • Loss of credit card
    • Personal liability coverage
    • Home care benefit
    • Rental car excess coverage
    • Ransom payment in case of kidnapping and hostage
    • Replacement traveller
    • Golf equipment cover

Smart Traveller VIP

If you need more comprehensive coverage for a single trip, Smart Traveller VIP offers a wider range of protection compared to the Smart Traveller Classic policy. Beyond accidents, death and medical expenses Smart Traveller VIP also covers a wide range of travel inconveniences such as travel delays, cancellations or loss of luggage.

The Smart Traveller VIP policy includes all the coverage offered by the Smart Traveller Classic policy and in addition, also offers the following protections:

  • Child education fund
  • Hospital allowance
  • Alternative medicine
  • Quarantined cover as a result of pandemic influenza
  • Travel inconveniences
    • Loss of baggage and personal effects
    • Loss of money and personal documents
    • Baggage delay
    • Travel delay
    • Cancellation or loss of deposit
    • Travel curtailment
    • Overbooking
    • Travel misconnection
    • Hijacking
    • Missed departure
    • Travel reroute
    • Loss of deposit or full payment due to insolvency of airline
    • Loss of credit card
    • Personal liability coverage
    • Home care benefit
    • Rental car excess coverage
    • Ransom payment in case of kidnapping and hostage

What it doesn’t include

  • Replacement traveller option
  • Golf equipment cover

Smart Traveller Annual

Smart Traveller Annual has you covered all year round with comprehensive coverage for accidents, medical expenses, hospital allowance as well as travel inconvenience such as travel delays. With this policy, you’ll stay covered for multiple trips which fall within the length of the policy.

The Smart Travel Annual policy’s list of protection includes all the protections offered by Smart Traveller Classic and Smart Traveller VIP, and in addition to that, also covers the following:

  • Golf equipment cover
  • Replacement traveller option

What are the major exclusions under this policy?

This policy does not cover the following*:

  • Pre-existing Medical Conditions
  • Travelling against medical advice
  • Engaging in offshore activities, explosive handling
  • Loss or expenses that causes us to be in breach of any trade or economic sanctions
  • War, act of foreign enemy, radiation or contamination by radioactivity
  • Acquired Immune Deficient Syndrome (AIDS), Human Immune Deficiency Virus (HIV)
  • Suicide or self-inflicted injury, pregnancy
  • Professional or hazardous sports, racing
  • If you are a member of the aircraft crew
  • Under the influence of alcohol or drug, mental insanity
  • The consequential loss or damage of any kind

*This list is non-exhaustive. For a full list of this policy’s exclusions please refer to AXA’s product disclosure sheet.

Who is eligible to apply?

All Malaysians, permanent residents, Employment Pass/Work Permit Holders and dependents of pass holders are eligible to apply for these policies. For Smart Traveller Classic and Smart Traveller VIP, anyone between 18 and 79 years old (both ages inclusive) are eligible. For Smart Traveller Annual, anyone between 18 and 69 years old (both ages inclusive) are qualified to apply.

Who is covered under the Family plan?

The Family Plan includes you, your spouse and all your accompanying children between 30 days and 18 years old (both ages inclusive) or up to 23 years old, if he/she is studying full-time in a recognised institution of higher learning.

How do I make a claim?

AXA Travel Insurance Online Claim allows convenient claim submissions online. Simply visit the AXA website, choose the policy you have purchased, view the documents needed to make a claim and upload them online to be submitted.

What other products does AXA offer?

Medical & Health

  • Axa eMedic card
  • SmartCare Optimum Plus
  • SmartCare Optimum
  • HOPE Medic 3, 3+ and 3XTRA

Personal Accident

  • SmartPA

Savings & Investment

  • Wealth Edu
  • AXASaver

Motor & Home

  • Driver & Passenger Protection
  • AXA FlexiDrive
  • AXA Smart Drive Enhanced Private Car
  • Motor For Her
  • SmartDrive – Sharing
  • SmartHome Optimum

Life Protection

  • Wealth Protector
  • Wealth Protector Plus
  • AXA Create
  • Life 80
  • eLife Protector+
  • Hospital & Life Protector

Why AXA Travel Insurance?

Renowned as the global leader in insurance, AXA Travel Insurance is committed to addressing the insurance requirements of its individual and business clients. The organisation’s expertise and experience manifest in their range of products, from insurance and personal protection to savings and wealth management. With a strong presence in the Asia-Pacific region, AXA Travel Insurance maximises every opportunity for future growth.

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