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Moosejaw promo codes
Best deal: Free 2-day shipping on all orders over $49
This quirky company specializes in all things outdoors and FUN. Its social media slogan, “Love the madness,” perfectly sums up its adventurous spirit and loyal customer base.
Moosejaw discount codes March 2021
What can I buy at Moosejaw?
Outdoor apparel and footwear
Shop a huge selection of jackets, hoodies, tees, base layers, footwear and more — from hundreds of top brands like Carhartt, Keen, Merrell and Roxy.
Hiking and camping
Find everything you need for your next hiking or camping trip, including tents, backpacks, first aid kits, flashlights and solar chargers.
From harnesses and ropes to climbing shoes and helmets, this retailer has everything you need for your next climb.
Shop bikes, parts and accessories, as well as cycling clothing, shoes and packs.
Snow gear and equipment
Are you a skier, snowboarder or snowshoer? Here’s your one-stop-shop for all things snow sports.
Other activewear and outdoor essentials
Browse running clothes and shoes, yoga mats, travel accessories and watersport gear and equipment.
How do I use my coupon code?
1. Select the item you want to buy. Choose the size and color if applicable, then select Add to cart.
2. If you’re finished shopping, choose the green Express checkout button.
3. Fill out your shipping and billing information, then enter your coupon code in the first box under the Payment information section.
Why is my code not working?
If your coupon code isn’t working, it could be case-sensitive, expired or not available in your location. Contact Moosejaw directly for assistance.
Moosejaw sizing guide: What size do I need?
Moosejaw offers hundreds of brands of outdoor clothing and footwear, so check the sizing guide on the product page of the item you’re interested in for help ordering the correct size.
What plus sizes does Moosejaw offer?
Since this company offers a variety of different brands, the available sizes for each product will vary. You can filter your search based on size, but your options are limited when you search for women’s 3XL and men’s 4XL as the largest sizes available.
Shipping, delivery and payments
How can I get free delivery?
There are a few ways to qualify for free shipping:
- Order over $12 worth of Moosejaw branded merchandise to qualify for free standard shipping.
- Spend at least $35 across the site to qualify for free standard shipping.
- Spend at least $50 across the site to qualify for free two-day shipping.
|4-6 business days||$4.95||Free on orders over $35 or Moosejaw items over $12.|
|3 business days||$7.95||Not available on oversized orders.|
|2 business days||$9.95||FREE on orders over $49.99. Not available on oversized or freight orders.|
|1 business day||$19.95||Not available on oversized orders.|
|Freight||$49.99||Requires inspection upon delivery.|
Moosejaw ships to Alaska and Hawaii, but additional fees may apply based on your shipping address. These orders can still qualify for free two-day shipping on orders over $49.99, but there may be additional tax.
How can I track my order?
You should receive tracking information via email as soon as your order ships. You can also check your order status by logging into your Moosejaw account online or visiting its website and providing your order number and email address.
Moosejaw accepts all major credit cards, PayPal and Moosejaw gift cards. Its website and payment page are secured by Comodo SSL, so you can safely transmit sensitive information through its encrypted server.
What is Moosejaw’s return policy?
Moosejaw doesn’t accept final sale items for return. But, most items can be returned in unworn and unwashed condition within 60 days of receipt for a full refund top the original form of payment.
Returns after 60 days are refunded with a Moosejaw gift card. To return your items, you must:
- Return merchandise in its original packaging with tags attached.
- Return some items, including drones and rooftop tents, within 15 days.
- Return electronics — except for drones — within 30 days.
- Have proof of purchase.
How can I exchange for a different color or size?
Most items can be exchanged at any time, as long as they are in new, unused and unwashed condition.
How can I get Moosejaw returns for free?
A return shipping fee of $7.95 will be deducted from your refund.
How do I return items to Moosejaw?
- 1. Go to the Moosejaw website and click on Returns + exchanges at the bottom of the page.
- 2. Choose the link provided to create a prepaid shipping label.
- 3. Make sure existing labels on the shipping box are covered and attach your new prepaid label.
- 4. Drop the package off at any UPS location.
Moosejaw returns address
If you’d rather pay for return shipping upfront or live in an area where prepaid shipping is not available, send your package to:
1500 East Avis Drive
Madison Heights, MI 48071
Moosejaw asks that you purchase order tracking, since you’re responsible for the merchandise until it gets to the company.
When’s the next Moosejaw sale?
Be on the lookout for sales in between seasons. For example, Moosejaw held a winter clearance event in the past, offering up to 40% off select goods.
Not seeing any special offers at the moment? No sweat — check the Sale page on its website to find the best deals they’ve got.
Also, you’ll earn 10% Moosejaw Rewards Dollars back on every purchase when you sign up to become a rewards member.
What sets this brand apart?
Moosejaw has created a following of its unique “custys” (aka customers) with the help of pretty genius social media marketing strategies. Head to its website to request a special “Love the Madness” flag, then hold it up in a selfie while rock climbing, snowboarding or even meeting a llama. But, you know, be safe about it.
In 2011, the company also released an augmented reality “X-ray” app that lets users hold their phone over a model in the Moosejaw catalog to see them in their underwear.
Oh, and if you live chat a customer service rep on its website, you might get a fun little message like this one:
What do people say about this brand?
While lots of customers love Moosejaw’s quirky and sometimes downright hilarious image, others aren’t too thrilled with its customer service team. Some online reviews report issues with having received the wrong item and a hassle to return items that were received in error. In some cases, the items that appears online may be out of stock in the warehouse, making them impossible to deliver.
How can I contact customer support?
To get in touch with Moosejaw customer service:
- Call 877-666-7329.
- Fill out its secure online contact form.
- Live chat online.
Why should I shop at Moosejaw?
Balance out the pros and cons of this company to help you decide.
- Free shipping. Lots of ways to score free shipping from this retailer.
- Lifetime returns and exchanges. Most items in sellable condition can be returned or exchanged at any time.
- Price matching. Moosejaw matches the price of any US-based online retailer for an identical, in-stock product within 14 days of purchase.
- Fun, free-spirited atmosphere. Be a part of the fun yourself by ordering a free “Love the Madness” flag and flaunt your wild side.
- Online complaints. Some customers aren’t happy with incorrect orders, backorders or late deliveries.
Moosejaw is a fun, quirky company that’s all about the outdoors. Browse hundreds of top brands and score sweet savings and maybe even free shipping.
But you might want to double check with customer service to make sure your must-have items are in stock. Otherwise, you might be waiting around to get them.
Frequently asked questions
Where does Moosejaw ship internationally?
Moosejaw offers international shipping to select countries, including Canada. However, some brands may not be eligible for international shipping due to vendor agreements.
Deliveries to Canada qualify for free shipping on orders over $199 USD.
How do I request a price match?
Contact customer service via live chat or call 877-666-7352 with the link to the competitor’s product. Note that some exceptions apply.
How do I redeem my rewards points?
Log into your Moosejaw account. At checkout, you’ll see an option to redeem your Moosejaw Dollars, if available.
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