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ModCloth.com review

Gabrielle Pastorek
Gabrielle Pastorek

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ModCloth

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A trendy, fun online clothing boutique for women that celebrates all shapes, sizes and quirky
personalities.

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What is ModCloth?

ModCloth was started in a college dorm room in Pittsburgh by high school sweethearts Susan Gregg Koger and Eric Koger. ModCloth believes that great fashion is for every body — so you can find cute, hip styles in a range of sizes and styles. Whether you’re looking for casual tops or sophisticated cocktail wear, there’s something for everyone at this online fashion boutique.

What can I buy at ModCloth.com?

  • Tops. Shop trendy tanks, tees and blouses in a variety of different styles. You’re sure to find something that suits your fancy.
  • Bottoms. Skirts, rompers, jeans — oh my!
  • Dresses. Find just about every dress under the sun: sundresses, maxi dresses, midi and A-lines.
  • Jackets and blazers. Choose from light spring jackets, vests, blazers and more.
  • Shoes. ModCloth’s shoe style is all about block heels and cute-as-a-button flats, sneakers and sandals.
  • Swimwear. No matter your body type or shape, ModCloth has swimwear to flatter your figure.
  • Accessories. From quirky tights to vintage-inspired jewelry, you’ll love this charming selection of accessories.
  • Bridal. Find the perfect wedding dress to match your classic or vintage style, or shop elegant, fun and flirty bridesmaid dresses.

What sets ModCloth.com apart?

In addition to offering a large selection of fun, quirky styles, one of the biggest things that sets ModCloth apart from similar online boutiques is its willingness to cater to all shapes and sizes, as shown by its “extended sizes” search option.

Bottom line

ModCloth is worth checking out if you’re into vintage-inspired clothing and accessories. Be prepared to pay a little more you would with some other online clothing companies. The good news: If you do find something you like, it’s probably in your size.

Common questions about ModCloth

Pros and cons

Pros

  • Unique vintage styles. ModCloth offers a wide selection of fun, hip styles that you just can’t find anywhere else.
  • Large range of sizes. Because you’re not confined to three or four tiny sizes, you’re sure to find something that perfectly flatters you.
  • Shop sales and save big. If you’re shopping on a budget, check the sale page. Lots of cute clothes are significantly marked down.

Cons

  • On the pricey side. Other than the sale page, most of ModCloth’s styles are on the expensive side.

I’ve heard some mixed reviews about ModCloth. What’s the quality of the clothing and customer service?

Like many online clothing companies, ModCloth isn’t without its share of subpar reviews from third-party sites. Two of the biggest complaints are that orders can take longer than expected to arrive and a quality of the clothing that just doesn’t hold up. On the other hand, two of the most applauded aspects of this company are its unique styles that just can’t be found anywhere else and its excellent, friendly customer service.

Our recommendation? If you have concerns about the quality of the clothing or the delivery speed, call customer service at 888-495-9699 to voice your concerns before placing your order.

Shipping, payment and refunds

Shipping and delivery

Shipping optionDelivery speeds
Savvy Saver — $5.99 or free for orders of $75 or more4 to 9 business days
Ground — $7.992 to 5 business days
Express— $13.992 to 3 business days
ASAP — $20.99Next business day
ASAP shipping option is not available for orders to Alaska, Hawaii, Puerto Rico or the US Virgin Islands.

Payment

ModCloth accepts Visa, Mastercard, American Express and Discover as well as PayPal. However, you cannot use a third-party gift card, such as an American Express gift card, as a form of payment.

Refunds

ModCloth offers three return options:

  1. Return your item for a full refund — less a $6 shipping fee — within 30 days.
  2. Exchange your item for a different size, color or pattern for free.
  3. Return your item for store credit plus a $5 bonus within 30 days.
ModCloth ModCloth

Get free shipping on orders over $75

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40% off select styles

Discount applies at checkout. Not valid in stores.

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Popular ModCloth coupon codes

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2 Feb 2019 Get free shipping on orders over $75 ********
26 Aug 2017 40% off select styles ********
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