MeMD is an online clinic that offers telemedicine appointments with a network of licensed, board-certified physicians and mental health professionals across the US. It’s designed to supplement the in-person care you receive from your primary care provider (PCP).
The platform can be accessed from a computer or smartphone, and consultations are available 24/7.
To start booking appointments, you need to become a member — but you’ll only pay a fee when you see a doctor.
Most medical appointments last around 15 minutes, and you can opt for a 25- or 50-minute therapy session.
If you’re seeing a psychiatrist, the first appointment is 45 minutes, and follow-ups last 15 minutes.
Yes. You’ll be shown a list of doctors, along with their availability, bios, specialties and languages spoken.
MeMD can diagnose and treat a range of common medical and behavioral health conditions.
| Type of condition | Examples |
|---|---|
| Urgent care |
|
| Skin conditions |
|
| Sexual, women’s and men’s health |
|
| Behavioral health | MeMD offers teen therapy for those 10 to 17 years old, as well as talk therapy for adults over 18 years old. It also has psychiatrists on staff who can prescribe medications and authorize psychosocial interventions. Mental health professionals can help with the following:
|
Yes. Medical doctors and psychiatrists can order lab tests if they’re clinically necessary. You’ll need to schedule the test yourself and have the results sent to MeMD for review.
Yes. Doctors can write prescriptions for common medications and send them to your preferred pharmacy for pickup.
But they won’t prescribe controlled substances, such as narcotics and some anticonvulsants. Refills are ordered at your doctor’s discretion, and you’ll need to bring proof of a recent prescription — like a photo of your latest bottle — to the appointment.
MeMD isn’t suitable for medical or mental health emergencies.
If you’re experiencing any of these illnesses or conditions, please see a doctor in person or call 911:
If you’re experiencing COVID-19 symptoms or believe you’ve been exposed to the virus, MeMD doctors can evaluate you and determine the best course of action. They can’t order diagnostic tests — but your doctor will help you find your nearest testing center.
MeMD doctors can order antibody tests for asymptomatic patients, or those who haven’t shown symptoms for at least two weeks.
Does health insurance cover the coronavirus?
MeMD charges a flat fee per visit, and it varies depending on the practitioner you see.
| Type of care | Consultation fee |
|---|---|
| Medical — including urgent care, men’s health and women’s health |
|
| Therapy |
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| Psychiatry |
|
Over 30,000 employers across the US offer a MeMD membership as part of their healthcare benefits. To find out if your company participates, ask your HR or benefits team.
Unfortunately not. You’re responsible for paying the consultation fee out-of-pocket, though you can use your HSA or FSA funds.
MeMD also accepts all major credit and debit cards.
MeMD is available nationwide. When you request a virtual appointment, you’ll only be presented with providers who are licensed in your state.
You can log into MeMD via desktop, or an Apple or Android app. Apple’s version is compatible with the iPhone, iPad and iPod Touch with iOS 11.0 or later, and Android devices 5.0 and up.
MeMD isn’t accredited with the Better Business Bureau (BBB), but it has an A+ rating for its customer interaction. The page is pretty bare, with no reviews and only two complaints listed in the past three years — both of which had to do with billing issues.
On TrustPilot, MeMD has 4.3 out of 5 stars based on over 1,220 reviews. Most people had a positive experience, praising the short wait times and the professionalism of doctors. They also appreciated the teen therapy offering. Some customers said they were frustrated the platform doesn’t offer refunds if your doctor can’t help you.
The MeMD app has 2.8 out of 5 stars on the App Store based on 45 reviews, and 3 out of 5 stars on Google Play from 45 reviews. The company explicitly says the app was designed for tablets, so the desktop experience may be better for most users.
To become a member, follow these steps:
Go to the MeMD website and tap Sign Up.
Enter your email address to create an account.
Type in your personal and contact details, and answer a few questions about your health and medical history.
Set your pharmacy.
Once you’ve signed up, you can begin booking consultations. To do that, head to the homepage of the MeMD site or app, and click Sign In.
Fill out the form with your symptoms, and either select a doctor or schedule an appointment in the future.
Review by
Katia Iervasi is a staff writer who hails from Australia and now calls New York home. Her writing and analysis has been featured on sites like Forbes, Best Company and Financial Advisor around the world. Armed with a BA in Communication and a journalistic eye for detail, she navigates insurance and finance topics for Finder, so you can splash your cash smartly (and be a pro when the subject pops up at dinner parties).
Led by physicians and mental health professionals, MeMD treats a long list of medical, sexual and behavioral health conditions. Its purpose is to support you between visits to your PCP, rather than replacing them.
MeMD offers 24/7 appointments and specialized services, such as therapy for teens. It doesn’t charge membership fees, but you won’t be able to apply your insurance towards the cost of your visit — which is unusual for telemedicine platforms.
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