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Mastercard car rental insurance: How does it work?
Get it with select cards depending on the issuer.
You might find Mastercard car rental insurance with your credit card, but this ultimately comes down to your issuer. Here’s a rundown of how the benefit works, what it covers and how to use it.
Does Mastercard have car rental insurance?
Mastercard offers car rental insurance with select cards depending on the card issuer. If you’re not sure if your card comes with it, call your issuer and ask.
Citi, for example, is a prominent Mastercard issuer — but it’s eliminated car rental insurance from most of its cards. Meanwhile, Capital One lists car rental insurance as a standard feature and includes it in its Mastercard benefit guides.
What does Mastercard car rental insurance cover?
Mastercard car rental insurance covers your rental vehicle against physical damage and theft. It may also pay for reasonable loss-of-use and towing charges.
To get this coverage, use your Mastercard to pay for the entire rental and decline the rental company’s coverage.
How much does Mastercard car rental insurance cover me for?
This coverage will pay the lesser of:
- The actual repair amount.
- The wholesale market value of the vehicle.
- The purchase invoice from the rental agency.
If you’re claiming for loss-of-use charges, you’re covered for a maximum of $500.
Where is Mastercard car rental insurance valid?
Mastercard car rental insurance applies worldwide, except where it’s prohibited by law or where it conflicts with a country’s laws.
What Mastercard car rental insurance doesn’t cover
Mastercard car rental insurance doesn’t cover all types of vehicles. These are excluded:
- Trucks, including pickups, cargo vans, off-road vehicles, sport utility trucks and more.
- Trailers, motorcycles, motorbikes and any other vehicle with fewer than four wheels.
- Antique vehicles.
- Any vehicle with an MSRP over $50,000.
Additional items and events not covered by Mastercard car rental insurance
There’s a long list of instances when your Mastercard car rental insurance will be void. But here are the highlights that cover the vast majority of exceptions:
- Personal items, vehicle keys and portable GPSs aren’t covered.
- You aren’t covered for damage or theft to your vehicle due to negligence, such as driving intoxicated, not locking or securing your vehicle, or using your vehicle in a manner contrary to your rental agreement.
Is Mastercard car rental insurance primary or secondary?
Mastercard car rental insurance is secondary, which means you can claim through it only after you’ve claimed through the following:
- Your — or your authorized driver’s — primary auto insurance.
- Coverage from the rental agency.
- Other forms of insurance.
There is good news: In most cases, your Mastercard policy will cover your deductible for your primary auto insurance or other forms of coverage.
How to use Mastercard car rental insurance
Follow these steps to use your Mastercard car rental insurance:
- Pay for your entire rental with your eligible Mastercard. Decline the rental company’s coverage.
- In the event of an incident, call your Mastercard benefit administrator immediately at 800-MASTERCARD. A representative will give you the next steps and tell you which documentation to submit.
- If necessary, file a police report immediately.
- Within 180 days of the incident, return the documentation requested by your benefit administrator.
Information to include with your claim
The list of information to include with your claim is fairly standard, though you’ll have to do a bit more legwork if you’re claiming for loss of use. Required documentation includes:
- Your claim form, signed and completed.
- The receipt for your rental.
- Your credit card statement showing you paid for the rental with your Mastercard.
- A copy of the rental agreement — front and back.
- A copy of your driver’s license — front and back.
- A copy of the declarations page of your primary insurance or other coverage.
- A police report if your vehicle isn’t drivable, was stolen or vandalized, was involved in a multi-vehicle collision or was involved in a collision that required the vehicle to be towed.
- An itemized repair estimate from an authorized repair facility.
- If applicable, a copy of the promotion or discount from the rental company.
- If you’re claiming for loss-of-use charges, a copy of the vehicle’s class-specific fleet utilization log from the rental company.
- Other information requested by your benefit administrator.
Compare Mastercard credit cards with car rental insurance
Who gets to use Mastercard car rental insurance?
You and individuals you add to the rental agreement are covered by Mastercard car rental insurance.
While certain Mastercard products do offer car rental insurance, the inclusion of the benefit ultimately comes down to the issuer’s discretion. Check with your issuer to see if you have access to the feature. If this feature is important to you and you don’t necessarily want a Mastercard, compare other credit cards with car rental insurance.
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