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Madewell promo codes
Best deal: Free standard shipping for loyalty members
This popular clothing brand loves all things denim and has a classic, vintage-inspired style. Find your new fave pair of jeans here, plus all the tops, bags and accessories to go with it.
Madewell discount codes February 2021
A store for denim lovers — and everything that pairs with it.
The brand specializes in denim pieces for women and men. Filter your search by fit, collection, garment type and special sizes.
Pair your new denim staples with tees, blouses, jackets, dresses and more in women’s and men’s styles.
Every classic look needs a classic pair of shoes — or two or three.
Shop bags, jewelry, hats, scarves, socks, belts and more.
Beauty and home
Browse a small selection of perfume, essential oils, makeup, candles and home decor.
How do I use my coupon code?
1. Select the item you want to buy and choose your fit and size. Choose Add to bag.
2. If you’re finished shopping, choose the Checkout now button.
3. Enter your promo code in the box labeled Enter a promo code on the next screen. Select Apply.
Why is my code not working?
If your coupon code isn’t working, it could be case-sensitive, expired or not available in your location. Contact Madewell directly for assistance.
Madewell sizing guide: What size do I need?
Madewell offers a handy “Find your true fit” option for various types and styles of clothing. To use this feature, follow these steps:
1. Choose the item you want, then select the Find your True Fit link above the available sizes.
2. Enter your height, weight and age on the pop-up screen.
3. Enter the brand of your best-fitting clothing item that matches what you’re shopping for.
4. Enter the size of your best-fitting dress or other clothing from the brand you selected on the previous screen.
5. Enter additional information based on the article of clothing you’re looking at. For dresses and tops, enter your bra size.
6. See your recommended size for that particular piece of clothing.
7. Customize your True Fit information for different types of clothing, like jeans, dresses and tops.
Is Madewell plus-size friendly?
Yes, Madewell does offer an “extended size” section on its website, as well as “tall & taller” and “petite” sizes. Additionally, you can view images of different models wearing different sizes on each product page.
The guide to Madewell maternity sizes
Madewell offers a limited selection of maternity jeans that follow the same sizing charts and True Fit guides as regular jeans. The difference is a built-in elastic waistband and stretchier material.
Shipping, delivery and payments
Can I get free delivery?
Yes! All you have to do is sign up for free to become a Madewell Insider. There’s no minimum spending or purchase required to earn free standard shipping as an Insider.
|Shipping method||Non-loyalty members||Madewell Insider||Madewell Star||Madewell Icon||Delivery speed|
|Economy||$3||Free||Free||Free||5–7 business days|
|Standard||$5||Free||Free||Free||3–5 business days|
|Expedited||$15||$15||Free||Free||2–3 business days|
How can I track my order?
You should receive an email from Madewell as soon as your order ships. You can also go to its website and click the Order status button at the bottom of the page. Enter your order number, email address and billing ZIP code to check the status of your order.
Madewell accepts all major credit cards and PayPal.
Its website and checkout page are secured by GeoTrust, so you can safely transmit sensitive information through its server.
What’s Madewell’s return policy?
Unworn and unwashed items can be returned to Madewell for a refund within 30 days of the purchase date.
- Swimwear, bodysuits and intimates can only be returned if all original protective liners and tags are still intact.
- Beauty products must be in new or gently used condition to qualify for a return.
- If you paid by check, you must have the original receipt to make a return or exchange.
- All vintage items and items that have been altered are final sale.
Can I exchange for a different color or size?
Yes, exchanges follow the same policy as returns.
Are Madewell returns free?
Madewell returns are free for all Madewell Insiders. Otherwise, you’ll be charged $7.50 for the cost of return shipping.
Madewell Insiders who request a return after the 30-day return window will be charged $7.50 for return shipping.
How do I return items to Madewell?
Go to Madewell’s website and click on the Returns & Exchanges link at the bottom of the page. There, you’ll find a link to its online return request form. Enter your order number and billing ZIP code to begin the process, then follow the on-screen instructions to complete your request.
Once Madewell receives your return, it will issue your refund in the original form of payment. It can take up to two weeks to process your return.
Madewell returns address
If you’d rather pay and arrange for shipping on your own, send your tracked package to:
8150 Industrial Blvd
Breinigsville, PA 18031
When’s the next sale?
Madewell periodically runs special sales events, like its past 20% off select items for Valentine’s Day. Check the sale page online for the most up-to-date deals and discounts.
What sets this brand apart?
Madewell launched its own Do Well campaign, choosing sustainable manufacturing processes and policies, as well as partnering with charitable organizations. Just a few of its partners include Habitat for Humanity, Girls Inc., Human Rights Campaign and Charity: Water.
The company also has a program called Hometown Heros, featuring local artists from across the country. In the Hometown Heroes shop, you can buy ceramics, artwork, jewelry, beauty products and other handmade items from these creatives.
What do people say about this brand?
Madewell’s denim gets rave reviews — some customers have described their jeans as “buttery soft.” However, quite a few customers reported issues with a lengthy returns process and delayed deliveries, particularly around the holiday shopping season.
What is Madewell’s history?
Madewell is a sister store of the popular fashion brand J. Crew. But the brand’s name dates back to 1937, when the Nosowitz family opened a workwear clothing company called Madewell. Fast-forward several decades, and that company is completely out of business. In 2006, J. Crew bought the rights to use the name — and classic American story — as part of its new Madewell brand, tailored toward younger women.
How can I contact customer support?
To get in touch with Madewell customer service:
- Call 866-544-1937 from 7 a.m. to 11:59 p.m. ET
- Email email@example.com
- Live chat online
- Tweet @askmadewell
What about social media?
You’ll find Madewell on Facebook, Twitter, Instagram and Pinterest. Get design and fashion info, read customer service and product reviews and get in touch with customer service on these channels. And keep your eyes peeled for a flash sale or giveaway opportunity.
Why should I shop at Fabletics?
- Free shipping. Madewell Insiders enjoy free standard shipping on every order.
- Free returns. Returns are free to all Madewell Insiders, as long as you’re in the 30-day window.
- Charitable partnerships. Not only does the brand partner with a whole list of non-profit organizations, but it also provides a platform for local artists to showcase and sell their crafts.
- Pricey. This isn’t a discount clothing company by any means. But online reviews say the quality of the merchandise is worth the money.
- Mixed reviews. Some customers reported problems with customer service, returns and late deliveries.
Looking to splurge on a high-quality pair of jeans and some classic tees and blouses to go with them? Madewell could be worth a look-see. Make sure you sign up for free to become a Madewell Insider to score free shipping and returns.
Frequently asked questions
Does Madewell ship internationally?
Yes, Madewell ships to select international countries. View its shipping and handling page online for a list of available countries and cost estimates.
Does Madewell have physical locations?
Yes, there are over 100 Madewell brick-and-mortar stores across the country.
Can I return Madewell items to J. Crew?
No, Madewell merchandise cannot be returned to J. Crew.
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