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Lockton insurance review

Lock down your business assets with global advisors.

  • Apply if you want an experienced broker.
  • Pick something else if your small business doesn’t qualify.
  • Large, global businesses may benefit the most from this international group.
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Sarah George
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Roadside assistance

Depends on provider

New car protection

Accident forgiveness

Details

States served All 50 states
Claims methods Depends on provider
Payment schedule Depends on provider
Cargo coverage Depends on provider
Non-owner coverage Depends on provider
Lifetime repairs guarantee Depends on provider

Pros

  • One of the world’s largest brokers
  • Robust coverage
  • Local US offices
  • Consulting for global operations

Cons

  • May not work for small businesses
  • Needs more business ratings
Bundling discount Depends on provider
Anti-theft device discount Depends on provider
Paid in full discount Depends on provider
Safety device discount Depends on provider
Other discounts

Review by

Sarah George is a personal finance writer at Finder who’s spent the last four years wielding her digital pen on all things banking and insurance. Her know-how has been featured in such publications as CBS, CNET and Reviews.com, and she was a panelist in Finder’s 2020 money-saving webinar. Sarah earned an English education degree and is a Certified Educator in Personal Finance.

Expert review

As one of the world’s largest insurance brokers, Lockton has broad coverage and experience managing business accounts that large companies need. However, you might want to look elsewhere if you’re a small business who can’t get coverage.

What types of insurance does Lockton offer?

Lockton doesn’t hold back on business protection. You can get coverage for:

  • Accident and health
  • Auto liability
  • Aviation
  • Cargo
  • Casualty
  • Contingency
  • Crime
  • Cyber risk
  • Directors and officers
  • Employee benefits
  • Employed lawyers
  • Employers liability
  • Employment practices
  • Environmental
  • ERISA fidelity bond
  • Errors and omissions
  • Executive and financial risks
  • Fiduciary
  • General liability
  • Kidnap and ransom
  • Marine
  • Motor
  • Personal lines
  • Product reputation and recall
  • Professional liability
  • Professional indemnity
  • Property
  • Specie and fine art
  • Supply chain risk
  • Surety
  • Trade credit and political risk
  • War and terrorism
  • Workers compensation
  • Workplace violence

Which other benefits and services does Lockton offer?

You choose from a long list of coverage, plus you can also get help with:

  • Risk analytics, control, finance and consulting
  • Catastrophe response
  • Global client and compliance services
  • Mergers and acquisition services
  • Employee retirement and benefits planning

Lockton reviews and complaints

You won’t find many customer reviews on Lockton, possibly because businesses and professionals tend to leave fewer reviews. However, the company is the largest private insurance broker worldwide, showing that many businesses trust Lockton. The company also has an A+ rating with the Better Business Bureau.

Pros and cons of Lockton

Pros

  • Established company. Lockton is a global company with many locations in the US, showing stability.
  • Robust coverage. The company has coverage for everything from liability to cyber crime to workplace protection.
  • Local offices. Lockton has over 50 US offices, giving you personal access in most states.
  • Consulting for global operations. Go global with expert counseling for the risks, expenses and legal compliance to do so.

Cons

  • May not work for small businesses. Certain businesses like single-owned restaurants or small nonprofits may not qualify for coverage.
  • Needs more business ratings. You can’t gauge Lockton’s service with its few client reviews.

How do I contact Lockton?

Find answers to your questions by contacting the Lockton headquarters or your local office:

  • Phone. Get in touch with headquarters at 816-960-9000.
  • Email. Fill in the contact form on company’s connect page.
  • Mail. Mail documents or information to the global headquarters at:
    • 444 W. 47th Street
    • Suite 900
    • Kansas City, MO 64112
  • Local office. Contact the office near you by searching the Find an office section of Lockton’s website.

Either way, consider other commercial insurance providers to find one that best suits your needs.

Frequently asked questions about Lockton

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