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LegalShield online legal services review

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A basic retainer-style legal service for individuals, families and businesses.

LegalShield offers everyday online legal services. This subscription-based resource can give you peace of mind knowing that you can speak to an attorney on the phone for legal advice. But you may get stuck with a hefty legal bill if you have a unique and complicated situation.

What services does LegalShield provide?

LegalShield offers subscriptions to individuals, families and businesses for legal advice and representation. From personal matters to business disputes, LegalShield covers many areas of law.

An overview of LegalShield’s most popular services:

  • Estate planning. Attorneys prepare wills to determine distribution of property and assets divided after your death. Or arrange a living will and durable power of attorney in case you’re ever incapacitated and can’t provide informed consent.
  • Family law. Get representation for uncontested separation, annulment, divorce or adoption.
  • IRS audit services. Advice and legal assistance if your tax return is audited. Members also receive pretrial representation for settlement conferences and legal counsel for trial appearances.
  • Trial defense. Provides legal representation for you or your spouse in a civil suit.
  • Debt collection services. Your attorney can send up collection letters to help collect debts owed to your business.
  • Form a business entity. LegalShield completes and files all the paperwork required to help you form a business entity. It includes three months of legal support after you form your business.

How does LegalShield work?

Instead of paying a lawyer’s hourly fees that can add up quickly, you pay a monthly subscription to LegalShield for legal help — like a lawyer on retainer. They cover most scenarios that may require legal services, but if your situation is a bit more exotic, you can work with a specialized attorney at 25% off their standard hourly rate.

You can speak to a lawyer on an unlimited number of personal legal matters, get access to legal forms and have your documents reviewed by an attorney. A legal professional can also draft and negotiate contracts on your behalf at extra cost.

How much does LegalShield cost?

PlanDescriptionPriceAdd-ons and upgrades
Personal Plan
  • Get advice by phone on an unlimited number of personal legal issues
  • Lawyers can review personal legal documents up to 15 pages
  • Lawyers can write a letter or make a phone call on your behalf
  • $24.95 monthly for most states
  • $17 monthly in NV
  • $15.95 monthly in NY
  • Trial defense
  • Home business supplement
  • Gun owners supplement
  • 25% off any services not covered under your plan
Small Business Legal Plan
  • Get legal counsel on unlimited matters
  • Entitled to three annual telephone consultations with a lawyer in a specialized area of law
  • $39 monthly, depending on the number of employees
  • Business consulting and tools to help run your business
Commercial Driver Plan
  • Legal advice and representation for traffic accidents and driving violations.

Not available in HI, MA, NV, NJ, or NY.

  • $32.95 monthly, with a $25 enrollment fee
  • Extra coverage for hazardous materials and oversize vehicles.
Identity Theft Plan
  • Identity theft monitoring
  • Up to $1 million to help restore your identity
  • $12.95 monthly
  • Monitors your credit profile and identity across the three major credit bureaus.
  • Extra coverage to protect your family

Does LegalShield have a free trial?

No. But you can cancel your membership at any time, and LegalShield will refund the unused portion of your monthly fee.

Pros

  • Coverage for your entire family. You, your spouse and dependent children are covered under your personal plan.
  • 24/7 emergency access. Use the emergency line to speak to an attorney immediately if you’ve been detained by authorities, are injured in a car or motorcycle accident or are served with a warrant.
  • Legal forms. Access state-specific legal documents for small businesses and personal use.

Cons

  • Waiting period. Certain services, like a divorce, require membership for 90 consecutive days. After you apply, you’ll need to wait 12 to 24 hours for LegalShield to review your application and another four hours to speak to an attorney.
  • Add-ons can get expensive. If your basic plan doesn’t cover your unique situation, you’ll pay 75% of an attorney’s hourly rate. But you won’t know how much it’ll cost you until after you sign up.
  • Attorneys are assigned. LegalShield assigns a lawyer based on your legal needs. You may not work with the same attorney each time, but you’ll always work with the same law firm.

Tackling any legal situation can be tricky to navigate if you’re unaware of the laws surrounding the matter at hand. Consider reaching out to a legal service for professional guidance.

Name Product Pros Cons
Rocket Lawyer
  • Instant access to a library of user friendly legal documents
  • Fast access to a network of certified lawyers
  • Free 30-minute consultations
  • Reduced rates in select services
  • Services can get expensive
Rocket Lawyer gives you access to legal documents, legal advice and representation seamlessly — plus, they offer a seven-day free trial.
LegalShield
  • Coverage for you, your spouse, partner and dependent children
  • Legal advice and representation
  • Letters and phone calls on your behalf
  • Legal document review
  • Add ons can get expensive
LegalShield aims to make comprehensive legal coverage simple.
Nolo
  • Legal information all in one place
  • Free searches for attorneys
  • Software and documents to streamline legal operations
  • Advice for do-it-yourself legal work
  • It may be difficult to know where to start
Legal forms and online documents, books, & software.
LegalZoom
  • Access a database of licensed lawyers based on your legal needs
  • Positively reviewed by customers
  • User-friendly interface
  • Wide range of legal support categories
  • Free review by a document specialist
  • Services can get expensive
LegalZoom provides a simple and quick way to get legal services from qualified attorneys.
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Alternatives to LegalShield

While you can always get on the phone with an attorney at LegalShield, it may be challenging to get a quick answer to a legal question. For a library of legal articles and a do-it-yourself approach, you may want to take a look at Nolo.

If you prefer to choose your own attorney, consider LegalZoom. Its database of licensed lawyers of different specialties from all over the country come with real customer reviews.

LegalShield reviews and complaints

As of October 2020, reviews for LegalShield are mixed. Some customers praise how their attorneys have gotten them out of legal pickles — one attorney drove 2.5 hours to represent a client in traffic court. Other users complain about poor customer service and difficulty following up with their lawyer after the initial call.

CompanyRating
BBB3-star rating
BestCompany4.3-star rating
ConsumerAffairs.com2.9-star rating
TrustPilot4.2-star rating
Sitejabber2.5-star rating

Bottom line

LegalShield may be a good option if you need simple legal forms and superficial advice. Make sure your plan covers your legal situation before signing up, or you may be left with extra costs and out-of-pocket attorney fees.

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