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Flat tires, potholes and lost keys happen. And while no one wants to deal with unexpected delays, Kia’s roadside assistance can help make them a bit less painful. But once your warranty’s up, getting coverage through your insurer or other provider might be your best bet.
What’s included with Kia roadside assistance?
Kia’s program provides standard roadside services and information assistance to get you up and running again. Most plans include coverage for minor mechanical issues and sudden car troubles such as:
Towing. Get towed to the nearest Kia dealer or other service location in the event of warranty-related breakdown.
Fuel delivery. Top up your empty tank with a maximum of two gallons of fuel delivered to your car up to two times per year.
Flat tire assistance. Receive assistance for switching out a flat tire for your spare.
Battery replacements or jumps. On-the-spot battery recharges will send you on your way.
Lockout assistance. Get the help you need if you lock your keys in the car or if they’re lost, broken or stolen.
Trip interruption expenses. Benefits could be available in the event a warranty-covered issue arises more than 150 miles from home. If repairs require more than 24 hours to complete, benefits will cover up to $100 per day for a maximum of three days per incident.
24/7 roadside assistance. Find help roadside at any hour, any day of the week.
Which cars are covered by Kia roadside assistance?
Kia’s roadside assistance is provided on all new Kia vehicles from the in-service date for a whopping 10 months or 100,000 miles — whichever comes sooner — subject to terms and conditions. The service is also fully transferable if you decide to sell your car.
You can still use roadside services post-warranty, but you’ll have to pay for each use out of pocket.
How much does Kia towing cost?
Kia’s roadside assistance is included in its five-year/60,000 miles warranty — whichever comes first. After the warranty is up, you can still use the service, but will have to pay for it yourself.
Even under warranty protection, there are a few cost and occurrence limitations to consider. For example, roadside services may be limited to a maximum of $75 per incident, and trip interruption expenses are limited to $100 per day for a maximum of three days per incident. If these options feel limiting, consider roadside services through your insurance company.
How do I contact Kia roadside assistance?
Contact Kia’s 24-hour service at 1-800-333-4542 for assistance anywhere in the United States or Canada.
What info do I need to call for roadside help?
Before contacting roadside assistance, have the following information handy:
Location
License plate number
Vehicle identification number (VIN)
Vehicle color, make and model
Kia vs roadside assistance car insurance
Kia provides a favorable roadside assistance package, but there may be situations where an insurance company can bring more benefits. Consider:
Cost. Kia’s free coverage works well as a new car owner. However, after the five-year warranty mark, an insurance company’s coverage might be more worthwhile.
Coverage. Kia includes standard service in its package. However, you could find other benefits with certain insurers, like more towing mileage or trip interruption benefits.
Limits. It’s beneficial to compare and contrast limitations per package. Kia’s services, for example, are limited to $75 per occurrence, while certain insurers might allow for higher costs.
Self-help. For less hazardous occurrences like fuel delivery and battery jump-starts, calling a friend or family member might be more cost-effective than using up coverage under Kia or your insurer.
Alternatives to Kia roadside assistance
Bottom line
Kia offers an extensive roadside assistance and warranty package, granting helpful benefits to get you back on the road without footing a hefty bill. But if you don’t qualify for these benefits or are in need of more, compare other providers to find the best coverage for you.
Frequently asked questions about Kia roadside assistance
In the event your vehicle needs to be towed and Kia dealerships are closed, towing and vehicle storage arrangements will be made at the expense of roadside assist until the vehicle can be sent to the nearest dealership.
Yes, coverage is fully transferable should you decide to sell your car.
Yes. Any Kia vehicle that’s issued a “salvage” title or declared as a “total loss” or equivalent by a financial institution or insurance company is not eligible for roadside assistance coverage.
Roslyn McKenna Ayers is insurance manager at ValuePenguin and a former publisher at Finder, specializing in home and auto coverage. Her expertise and analysis has been featured on Bankrate, MSN and Reader's Digest. She holds a BA in writing and communications from Maryville College.
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