Save over 55% on Cohiba cogars
Whether you’re a seasoned cigar connoisseur or new to the world of smokes, JR Cigar might be your match — and often at unbeatable prices.
What can I buy at JR Cigar?
- Cigars. Narrow down an impressive selection by handmade vs. machine-made, strength, packaging, flavor or top brands.
- Variety samplers. Try a little of everything with samplers priced from $25 to $100.
- Humidors. Your cigars are only as robust as the box they’re kept in. Keep your collection fresh and flavorful with a new humidor.
- Vapes and e-cigs. Whether giving up tobacco or looking to try something new, you’ll find vape kits, juices and e-cigarettes to fit your needs.
- Pipe tobacco. Browse through a large selection of imported and domestic tobacco blends.
- Accessories. You’ll find cigar cutters, lighters, ashtrays, gift sets and more in this section.
- Subscription boxes. Give a gift that keeps on giving through the Cigar of the Month Club!
Brands you can purchase from JR Cigar
If you prefer a specific cigar brand, chances are good you’ll find it here, including:
- Arturo Fuente
- La Gloria Cubana
- H. Upmann
- El Rey del Mundo
- Drew Estate
- Rocky Patel
- JR Alternative
Shipping, delivery and payments
Can I get free delivery?
Yes, if you’re a JR Plus member. Sign up for $39.95 a year to get free shipping on all orders for a year, exclusive deals and access to new arrivals.
|Shipping option||Delivery speeds|
|“Best way” — $6.99||2–6 business days|
|UPS ground — $8.99||1–5 business days|
|Priority mail — $9.99||2–3 business days|
|UPS 3 Day Select — $9.99||3 business days|
|UPS 2nd Day Air — $12.99||2 business days|
|UPS Next Day Air — $26.99||1 business day|
|USPS Express Mail — $26.99||1–2 business days|
|UPS Saturday Delivery— $36.99||Available for orders placed 3 p.m. ET Thursday to 3 p.m. ET Friday|
Add one to two business days to all shipping speeds for shipments to Alaska, Hawaii and rural or remote locations. Note that your state may enforce specific laws or taxes pertaining to the sale of tobacco.
How can I track my order?
To track your order, you’ll need the order number emailed to you after your purchase. Head to JR Cigar’s website, scroll to the bottom of the page and click Order tracking under the Customer service heading.
On the next page, enter your order number in the box. Click Submit to view your order status.
If you can’t find your order number, contact JR Cigar customer service for assistance.
JR Cigar accepts Visa, MasterCard, American Express and Discover, as well as orders through PayPal.
Your personal and financial details are not stored with any third party, and its site is encrypted with secure 256-bit technology.
What’s JR Cigar’s return policy?
You can return any item within 30 days of delivery at your expense for a refund or exchange. You’ll just need the return form on the back of your invoice, or visit the company’s website to get a new one.
Can I make an exchange?
Yes. If you’re unhappy with a product, you can exchange it for another item or receive JR Store credit.
Are JR Cigar returns free?
No. You’re responsible for the cost of return shipping for your items.
How do I return items to JR Cigar?
To return an item, ship your item via UPS or insured parcel post to JR Cigar. Use the return label printed on the back of your invoice, or visit the company’s website to print out a new form. Note that JR Cigar does not refund original or return shipping.
Return your items to:
2589 Eric Lane
Burlington, NC 27215
When’s the next sale?
You can snap up unbeatable low prices on cigars from JR Cigar in a few ways. First, check the company’s site for updates on the latest sales. You could instantly save $20 to $30 off your order, depending on the promotion.
Also check out JR Cigar’s weekly specials, which typically feature one or two items. Despite the small selection, if you do find something you like here, you could save around $50 to $75.
Finally, take a gander at the Deals tab on JR Cigar’s website. Here, you’ll find a breakdown of the absolute lowest prices the company has to offer — on everything from cigars to lighters.
What sets this brand apart?
Although JR Cigar now operates almost exclusively online, the company started out as a small cigar shop in Midtown Manhattan. Today, the brand is recognized as a leader in cigar and pipe tobacco sales in the US.
In fact, JR Cigar is so big that another company called GoTo.com has been accused of illegally selling the trademarked keyword “JR Cigar” to other cigar companies in an attempt to divert traffic from the real JR Cigar website. They say that imitation is the sincerest form of flattery …
What do people really say about this brand?
A quick search reveals that JR Cigars has lots of loyal fans, many who remember when they or a family member used to pop into one of JR Cigar’s stores. Still, some customers of the online company express disappointment with site hiccups and poor customer service.
What is JR Cigar’s history?
JR Cigar started as a small cigar shop in Manhattan. While the original location has since closed, the company still maintains several physical stores: three in North Carolina, two in New Jersey, one in DC and another in Detroit.
Back in 2003, the Spanish company Altadis S.A. purchased a 51% controlling share of the company. Altadis is a multinational cigarette, tobacco and cigar manufacturer.
How can I contact customer support?
Contact JR Cigar customer support by phone, email, online or mail.
- Email email@example.com.
- Chatting online when staff is available.
- Write to JRCigars.com, 2589 Eric Lane, Burlington, NC 27215.
What about social media?
JR Cigar is on Facebook, Twitter, Instagram, YouTube, Pinterest and Google+. But if you’re looking to snag the latest deals and sales, check out the brand’s Facebook page, which is updated daily.
For trendy pictures, videos and contest winners, scroll through JR Cigar’s Instagram posts. If you have questions about which cigar to choose and would like to see some in-depth reviews, YouTube’s the place to be.
Why should I shop at JR Cigar?
- Huge selection. JR Cigar is known as one of the biggest online cigar and pipe tobacco retailers in the country for a reason.
- Tons of free deals. Check the company’s Facebook page and deals section for tons of special promotions at any given time.
- Price match guarantee. If you find a lower price from another authorized US reseller, JR Cigar matches it. The company even honors competitor coupons if they can be verified.
- No international shipments. Orders cannot be shipped outside of the US.
- Multiple online complaints. Some customers say support is poor and unhelpful.
JR Cigar has a long history of providing quality cigars, pipe tobacco and related smoke stuffs to loyal customers across the United States. If you’re looking to buy cigars without breaking the bank, this huge online retailer is worth a look.
Frequently asked questions
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