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From cigars to e-cigs and everything in between, JR Cigar has all your smoking and vaping bases covered.
Whether you’re a seasoned cigar connoisseur or are new to the cigar world, JR Cigar has the perfect match for you — and at an unbeatable price. Cigars not quite your cup of tea? No problem! JR Cigar also carries a wide selection of vapes, e-cigs and pipe tobacco, as well as offers unique gift options, including monthly and yearly subscription boxes.
Latest JR Cigar promo codes and coupons
|$20 off first order $100 and up||
|5 free cigars with select Cohiba boxes||
|10 free Lucero Robusto cigars with select Jr Alternative cigar bundles 2 and up||
|Free 6pk Baccarat Rothschild with Baccarat repeater and Baccarat cigars box||
|5 free cigars with purchase of select boxes of Macanudo cigars||
|10 free cigars with select Rocky Patel cigar boxes||
|$3.50 off select White Owl Cigarillos||
|Sign up for JRCigars.com emails and get updates about weekly specials, events, & more||
What can I buy at JR Cigar?
- Cigars. With JR Cigar’s impressive selection of cigars, you’ll probably want to use the browsing options online to narrow your search by handmade vs. machine-made, strength, packaging, flavor or top brands.
- Samplers. Try a little of everything with cigar samplers priced from $25 to $100.
- Humidors. Your cigars are only as robust as the box they’re kept in, so treat yourself to a new humidor to keep your collection fresh and flavorful.
- Vapes and e-cigs. Whether you’re trying to give up tobacco or are looking to try something new, you’ll find a wide selection of vape kits, juices and e-cigarettes to fit your needs.
- Pipe tobacco. Browse through a large selection of both imported and domestic pipe tobaccos.
- Accessories. You’ll find cigar cutters, lighters, ashtrays, gift sets and more in this section.
- Subscription boxes. Want to give the gift that keeps on giving? Sign up for the Cigar of the Month Club!
Brands you can purchase from JR Cigar
If you have a preferred cigar brand, chances are good you’ll find it here. JR Cigar carries many of the top brands in the industry, including:
- Arturo Fuente
- La Gloria Cubana
- H. Upmann
- El Rey del Mundo
- Drew Estate
- Rocky Patel
- JR Alternative
Shipping, delivery and payments
Can I get free delivery?
JR Plus members get free shipping on all orders for an entire year. The cost to sign up is $39.95/year, and you’ll get free shipping and exclusive deals and access to new arrivals.
|Shipping option||Delivery speeds|
|“Best way”—$6.99||2–6 business days|
|UPS ground — $8.99||1–5 business days|
|Priority mail — $9.99||2–3 business days|
|UPS 3-day — $9.99||3 business days|
|UPS 2nd-day air — $12.99||2 business days|
|UPS overnight air — $26.99||1 business day|
|USPS express mail — $26.99||1–2 business days|
|UPS Saturday delivery— $36.99||Only available for orders placed between 3:00 pm ET Thursday and 3:00 pm ET Friday|
Add 1–2 business days to all shipping speeds for shipments to Alaska, Hawaii and certain rural or remote locations. Note that your state may have specific laws or taxes pertaining to the sale of tobacco.
How can I track my order?
To track your order, you’ll need the order number that should have been emailed to you following your purchase. Head to JR Cigar’s website, scroll to the bottom of the page and click Order tracking under the Customer service heading. On the next page, you’ll see a white box to enter your order number. Click Submit to view your order status.
If you can’t find your order number, contact JR Cigar customer service for assistance.
JR Cigars accepts Visa, MasterCard, American Express, Discover and PayPal. The website is secured by Comodo Secure, so you can rest assured that your payment information is safe.
What’s JR Cigar’s return policy?
Any item can be returned within 30 days of delivery at the customer’s expense for a refund or exchange. You’ll just need the return form on the back of your invoice, or visit the company’s website to get a new form.
Can I make an exchange?
Yes. If you’re unhappy with a product, you can exchange it for another item or receive JR store credit if you would prefer.
Are JR Cigar returns free?
No, you will be responsible for the cost of return shipping for your item(s).
How do I return items to JR Cigar?
To make a return, simply send your item (at your expense) via UPS or insured parcel post to JR Cigar. Use the return label printed on the back of your invoice, or visit the company’s website to print out a new form.
JR Cigar’s return address
2589 Eric Lane
Burlington, NC 27215
When’s the next sale?
There are quite a few ways to snap up an unbeatable low price on cigars from JR Cigar. First, check the company’s homepage for updates on the latest sales and promotions. You could instantly save $20 to $30 off your order, depending on the promotion.
You might also want to check out the weekly specials, which usually feature one or two items. Despite the small selection, if you do find something you like here, you could save around $50 to $75.
Finally, take a gander at the Deals tab on JR Cigar’s website. Here, you’ll find a breakdown of the absolute lowest prices the company has to offer — on everything from cigars to lighters.
What sets this brand apart?
Although JR Cigar now operates almost exclusively online, the company started out as a small cigar shop in Manhattan. Now, the brand is well-recognized as a leader in cigar and pipe tobacco sales in the U.S. In fact, the JR Cigar is so big that another company called GoTo.com has been accused of illegally selling the trademarked keyword “JR Cigar” to other cigar companies in an attempt to divert traffic from the real JR Cigar website. They say that imitation is the sincerest form of flattery…
What do people really say about this brand?
A quick internet search will tell you that JR Cigars certainly still has lots of loyal fans, many of which remembered when they or a family member used to pop into one of the JR Cigar stores. Now, some reviewers of the online company are disappointed with site hiccups and poor customer service.
What is JR Cigar’s history?
JR Cigar started as a small cigar shop in Manhattan. While the original location has since closed, the company still maintains several physical stores — three in North Carolina, two in New Jersey, one in Washington, DC and another in Detroit, MI. Back in 2003, the Spanish company Altadis S.A. purchased a 51% controlling share of the company.
How can I contact customer support?
Contact JR Cigar customer support by:
- Calling (
- Emailing email@example.com
- Chatting online (this option is not always available)
- Writing to JRCigars.com, 2589 Eric Lane, Burlington, NC 27215
What about social media?
JR Cigar is on Facebook, Twitter, Instagram, YouTube, Pinterest and Google +. If you’re looking to snag the latest deals and sales, check out the brand’s Facebook page, which is updated daily. For trendy pictures, videos and contest winners, take a scroll through JR Cigar’s Instagram posts. If you have questions about which cigar to choose and would like to see some in-depth reviews , YouTube’s the place to be.
Why should I shop at JR Cigar?
- Huge selection of high-quality cigars. JR Cigar is known as one of the biggest online cigar and pipe tobacco retailers in the country for a reason.
- Tons of free deals. Check the company’s Facebook page and deals section for tons of special promotions at any given time.
- Price match guarantee. If you find a lower price from another authorized U.S. reseller, JR Cigar will match it. The company will even honor competitor’s coupons if they can be verified.
- Orders cannot be shipped outside of the U.S.
- Some online complaints of poor customer service.
JR Cigar has a long history of providing quality cigars, pipe tobacco and other related products to loyal customers across the United States. If you’re looking to buy cigars without breaking the bank, this huge online retailer is worth a look.