Free shipping on orders over $50
Finder is committed to editorial independence. While we receive compensation when you click links to partners, they do not influence our opinions or reviews. Learn how we make money.
JensonUSA has been serving cyclists since 1994. It provides top-notch customer service and high-quality products through its convenient online bike shop. Plus, it’s committed to bettering our planet and society by making sustainable and socially-conscious business decisions.
|Last checked||Code description||Code|
|31 Mar 2018||Free shipping on orders over $50||********|
Yes — JensonUSA offers free standard shipping within the 48 contiguous United States on orders over $50. However, additional shipping fees may apply on oversized items, including bikes.
Most orders shipped to the 48 continental U.S. of $50 or more qualify for free standard shipping. But you may have to pay an additional shipping fee if you’re ordering a large item like a bike.
During checkout, you’ll be able to view an estimate of your total shipping charges and options by entering your shipping zip code. You’ll also have the option of paying extra for Express shipping, which will require a signature upon delivery.
If you happen to live near one of Jenson USA’s two California locations, you can choose free in-store pickup.
You’ll get an email as soon as your order ships, with a link to its tracking information. From there, you can contact the carrier with tracking questions, or call Jenson’s Gear Advisors at (888) 880-3811 to obtain your tracking number. Have your order number handy for a quick and easy process.
Pay for your order using Mastercard, Visa, American Express, Discover, PayPal, check, money order or international wire transfer.
Note that all international wire transfers must be paid in U.S. funds. If you want to use this payment options, contact Jenson USA first at (888) 880-3811 for more information.
You can return most new, unused items within 365 days of your purchase. There are a few exceptions to this policy, though:
JensonUSA doesn’t offer straight exchanges, but if there is a problem with your order, contact its customer support team within seven days to receive a replacement.
If you just need a different size or color, send your original item back, then reorder the new one.
No, you’ll be on the hook for the cost of return shipping. JensonUSA also recommends that you insure your shipment for its value, as the company is not responsible for return items that are lost or damaged before arriving to its facility.
You don’t need to worry about getting an RMA or permission to return an item to JensonUSA. Just download the return form on its website, and follow the instructions on the form.
Be sure to write your order number on the outside of your package. As soon as your order is processed, you will receive your refund.
Send all returns to:
1615 Eastridge Avenue
Riverside, CA 92507
JensonUSA usually runs seasonal sales where you might be able to save up to 50% on complete bikes and other merchandise.
JensonUSA prides itself on delivering excellent, honest and transparent customer service, as well as making environmentally-conscious business decisions each and every day.
JensonUSA strives to make the bike-buying process as easy and hassle-free as possible. If you’re in the market for a top-notch bike, parts or gear at a competitive price, this company is worth a look.
finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. We may receive compensation from our partners for placement of their products or services. We may also receive compensation if you click on certain links posted on our site. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please appreciate that there may be other options available to you than the products, providers or services covered by our service.