JCPenney.com: Amazing deals and nice rewards at this big-name retailer.
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JCPenney.com review February 2018

Find great deals on clothing, appliances, home decor and more at JCPenney.com.

J.C. Penney Company, Inc., commonly known as JCPenney, is one of America’s leading retailers that focuses on offering high-quality apparel, accessories, jewelry, fashion products and home furnishings to customers around the world.

About JCPenney’s history

Founded in 1902 by James Cash Penney and William Henry McManus, JCPenney operates a chain of department stores throughout the continental United States, Alaska and Puerto Rico and, internationally with an online shop.

Having been in business for over 100 years, the retailer has weathered the Great Depression and multiple recessions, and continues to adapt its business strategy. For example, JCPenney recognized that millennials were coming of house-buying age, and has focused on relaunching it’s appliance brand (because who doesn’t love a new fridge or washer and dryer?).

What can I buy at JCPenney.com?

Beauty from JCPenney

More beauty than you can shake a (mascara) wand at - and JCPenney carries brands like Sephora, Urban Decay, Lancome, and more.

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Clothing from JCPenney

Shop a large selection of women’s, men’s, juniors’ and kids’ clothing. JCPenney.com also offers a variety of apparel options for special occasions, including wedding gowns, bridesmaid dresses, prom dresses and christening jackets.

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Home Decor from JCPenney

Whether you’re looking for window treatments, outdoor patio furniture, lamps, rugs or slipcovers, JCPenney has it all.

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Jewelry from JCPenney

Find amazing deals on all types of jewelry, including watches, fine rings, fashion earrings and diamonds.

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Bed & Bath from JCPenney

Give your bed- and bathrooms a fresh look with everything from comforters and bedding sets to bath towels and shower curtains.

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Appliances from JCPenney

Get great deals on washers and dryers, refrigerators, ranges, dishwashers or small appliances like microwaves, blenders, juicers and coffee makers.

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FAQ

Pros and cons of JCPenney.com

Pros

  • Large selection. JCPenney is a one-stop shop for clothing and home needs for the whole family.
  • Wedding and baby registries. Register for your wedding or baby shower, or easily shop for gifts off the registries of friends and family.
  • Portrait services. Many JCPenney locations offer portrait sessions, which you can schedule online.
  • Rewards program. Earn JCPenney Rewards points for every dollar you spend online.

Cons

  • Limited free shipping options. You must spend $99 or more to be eligible for free shipping.
  • Mid-range fashion While JCPenney is offering more brands than before, if you are shopping for a label-conscious recipient, you may be hard-pressed to impress.

Shipping

JCPenney.com offers four home delivery shipping options to the 48 contiguous United States:

Shipping OptionDay(s)
Standard.Delivered in 3 to 5 business days at $8.95 on orders under $99.
Premium.Delivered in 3 business days at $9.95 on orders under $99. On orders over $99, the shipping cost drops to $4.95.
Two-Day Express.Delivered in 2 business days; cost varies from $15 to $35, depending on purchase amount.
One-Day Express.Delivered in 1 business day; cost varies from $25 to $45, depending on purchase amount.

JCPenney.com also offers free in-store delivery for most online orders over $24.99. Items ship in 4 to 7 business days for pickup up at your nearest JCPenney location.

Returns

The return policy for each department at JCPenney varies, so check the terms on your receipt or online for specific information. Generally, most items can be returned with a receipt for an exchange or a refund of the purchase price issued in the original method of payment.

Items returned without a receipt are eligible for an exchange or return of the lowest selling price within the past 45 days, issued as a merchandise return voucher.

When returning an item with a gift receipt, you receive the purchase amount in the form of a JCPenney gift card.

JCPenney Rewards

JCPenney offers a shoppers reward program. It’s easy to enroll, though you need to create a (free) jcp.com account. Then, by linking your JCPenney Rewards card to your jcp.com account, you can take advantage of the same deals and coupons regardless of whether you are shopping online or at your local JCPenney store. Plus, they give you a birthday gift, exclusive offers, and special bonuses, as you earn points for every dollar you spend.

Promo Codes

View all JCPenney promo codes (and see our top product picks).

JCPenney.com

Free standard shipping, anywhere, on orders over $99

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