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Famous for its Roomba vacuum, iRobot is a name you’re likely very familiar with. Related: It’s time to quit mopping your floor, vacuuming your carpet and scrubbing your pool. Instead, just let the robots do it.
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iRobot sells robots designed to make your life easier. There are three main categories of machines that can help simplify your life: robots for mopping, for vacuuming and for cleaning your pool.
Its vacuums are called Roombas, and they’re likely the most popular product the company sells. The latest model even empties itself, eliminating your involvement in vacuuming almost entirely. Roomba vacuums start at around $300, but models that cost closer to $1,000 are also available. You’ll see a difference in battery life, accuracy and cleaning quality between different model price points.
iRobot’s Braavas are mops that also sweep. The Braava isn’t quite as pricey as the Roomba, selling between $200 and $300. The cheaper model can mop areas up to 250 square feet, while the upgraded version mops up to 1,000 square feet.
Mirra, iRobot’s pool-cleaning machine, is an underwater robot that cleans the grime you can see and the grime you can’t. It scrubs the walls and floor of your pool so you can have a clean pool without the work that normally comes with it. The Mirra robot costs about $1,000.
You can also shop for parts, accessories and replenishment supplies for your robots on the iRobot website.
Yes. All robots include free shipping. Shipping costs for other purchases is calculated based on your order.
iRobot offers free shipping on every robot purchase. However, flat rate shipping is not available for other orders. Shipping costs for non-robot purchases will be calculated on an individual basis.
There are several delivery options available, depending on where your order is delivered:
You’ll receive a confirmation email with your tracking number. Click the tracking link within the email to see the progress of your shipment. Keep in mind that it could take several days for tracking information to appear, even after your order has shipped.
You can use a credit card, but if you’d like to finance your purchase, Affirm offers financing for qualified customers. Note that rates depend on your credit score.
Returns are accepted within 30 days of delivery, but you’re responsible for any shipping charges. Call iRobot customer service to start the return process.
No. Customers are responsible for paying the cost of return shipping. iRobot suggests using a tracked and insured shipping method to prevent a return from getting lost in the mail.
Call iRobot customer service at 800-727-9077 to get started. An agent will give you detailed instructions about how to make a return.
Keep your eyes peeled for sales near the holidays, from Black Friday to Labor Day. If you just can’t wait to stop mopping and vacuuming, use one of our promo codes to save on your iRobot purchase today. You can also sign up for our finder.com deals newsletter to hear first about any great coupons we have each week.
iRobot has set the standard for robot vacuums with the Roomba. Although other companies are attempting to compete, iRobot is the company with the most solid footing in the home robot industry. We appreciate that it offers robots at a variety of price points, so customers can try the product without investing too much money.
Additionally, its limited one-year warranty on all new robots is a great perk to buying directly from the company.
iRobot has several positive customer reviews online. Users rave about the efficiency and ease of use of their new cleaning robots. More than one customer reported that their iRobot purchase exceeded their expectations.
Most complaints online revolve around the battery life of iRobot devices.
iRobot was founded in 1990 by three MIT grads. The trio left a background of designing robots for space exploration and military defense and transitioned to creating robots that could improve life at home. Their company has sold more than eight million home robots since then.
Connect with iRobot through any of your favorite social media channels. You’ll learn about features you may not have known about and enjoy videos of kids and dogs doing cute things with Roombas.
Need assistance? Get in touch with iRobot through its online chat option or call 877-855-8593. Have your serial number and your charged robot ready before you call or chat customer service. You can also use the online email form for less urgent matters.
Customer service agents are available from 9 a.m. to 9 p.m. ET on weekdays and from 9 a.m. to 6 p.m. ET on weekends.
If you’re sick of sweeping, mopping and vacuuming, an iRobot home robot could be a great investment for you. There are options at a variety of price points to fit your budget, and we’re confident that it’ll free up a lot of time that you used to spend cleaning.
However, if you aren’t sure you want a robot just yet, we’d hold off on ordering. You could wait for a sale, think things over and avoid paying return shipping costs unnecessarily.
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