Hai Ha Money: Global and Domestic Payment Services

Information verified correct on December 5th, 2016

hai-haFor safe and reliable international money transfers, consider Hai Ha Money Transfer when you send money overseas.

Hai Ha Money Transfer has been offering a reliable transfer service to customers for more than 20 years. After first starting out as a specialist company handling transactions between Australia and Vietnam, Hai Ha expanded its services to Cambodia in 2010 and now sends funds all around the world, with over 25 branch and agent locations around Australia.

With support for 14 currencies, Hai Ha Money Transfer offers bank deposit transfers to the United States and worldwide, as well as a greater range of transfer options when you want to send money to Vietnam or Cambodia. It also provides competitive exchange rates and fees that vary depending on the amount of money you wish to send.

What are Hai Ha’s exchange rates?

Hai Ha Money Transfer’s exchange rates are usually better than those offered by Australian banks. Its rates are updated daily in order to reflect changes in global markets.

Hai Ha Money Transfer

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How much does it cost to transfer money with Hai Ha Money Transfer?

The fees charged by Hai Ha Money Transfer vary depending on where you are sending your money and the amount you wish to send. For transfers to Vietnam the following fees apply:

Transfer amountFee
$10 to $200$4
$200.01 to $400$6
$400.01 to $800$10
$800.01 to $1,400$15
$1,400.01 to $1,800$20
$1,800.01 to $4,200$25
$4,200.01 to $7,000$36
$7,000.01 to $8,000$40
$8,000.01 to $10,000$50
$10,000.01 and above0.5%

The following fees apply for transfers to Cambodia:

Transfer amountFee
Up to $800$10
$800 to $1,400$15
$1,400.01 to $1,800$20
$1,800.01 to $4,200$25
$4,200.01 to $7,000$36
$7,000.01 to $8,000$40
$8,000.01 to $10,000$50
$10,000.01 and above0.5%

The following fees apply when you send money to other countries around the world:

Transfer amountFee
Up to $800$10
$800 to $1,400$15
$1,400.01 to $1,800$20
$1,800.01 and above$25

Other fees may also apply to your transfer. For example, depositing AUD into a bank account overseas will incur a flat service fee of $25.

For more information regarding fees, please visit the Hai Ha Money Transfer website.

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What are the minimum transfer amounts and available countries?

While the minimum amount you can send to Vietnam with Hai Ha Money Transfer is $10, transfers to any other country start from $0.01. In addition to Vietnam, Cambodia and the United States, Hai Ha offers worldwide money transfers.

While there is no list of countries you can send funds to available on the company’s website, transfers are accepted in the following currencies:

  • AUD – Australian Dollar
  • USD – United States Dollar
  • VND – Vietnamese Dong
  • EUR – Euro
  • CAD – Canadian Dollar
  • CHF – Swiss Franc
  • FJD – Fijian Dollar
  • GBP – Great British Pound Sterling
  • HKD – Hong Kong Dollar
  • INR – Indian Rupee
  • JPY – Japanese Yen
  • NZD – New Zealand Dollar
  • PHP – Philippine Peso
  • SGD – Singapore Dollar
  • THB – Thailand Baht
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What types of transfers can you carry out with Hai Ha Money Transfer?

Hai Ha Money Transfer offers one-off transfers to recipients in countries all around the world. If you’re sending money to Vietnam you can send money for:

  • Pickup from an agent location in Vietnam
  • Delivery to your recipient’s address
  • Deposit into your recipient’s bank account

Pickup (of USD only) and bank deposit are the options available for transfers from Australia to Cambodia, while transfers to anywhere else in the world can only be done via bank deposit.

If you need help with a transaction, phone, email and mail customer support is offered. You can also visit one of Hai Ha’s 20 agents or five branches around Australia for assistance.

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What’s the registration and transfer process?

Hai Ha Money Transfer allows you to send transfers over the phone or by visiting a branch or agent location. In order to lodge a transfer you’ll need to provide your personal details (name, contact information, bank account details etc) and your transfer method of choice (if sending money to Vietnam or Cambodia). You’ll also need to determine the cash pickup location or the address for the delivery of your funds.

For bank transfers you can fill out a bank deposit form. This requires you to provide:

  • Your name
  • Your email address and phone number
  • Your date of birth
  • The Hai Ha bank account you are transferring funds to  Hai Ha has accounts with Bank of Queensland, Suncorp Bank and Bendigo Bank
  • Your deposit method – internet transfer, cash deposit or in-branch transfer
  • The amount deposited and the date it was deposited
  • Your recipient’s name, address, phone number and bank account details
  • The currency you would like to send

To send money via bank deposit you will need to visit a Hai Ha branch or agent location in person and provide proof of identity. Once you have paid for your transfer and any transaction fees, you will be able to notify the receiver of your transaction details.

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What are the pros and cons of using Hai Ha Money Transfer?

Pros

  • Australian company. Dealing with Hai Ha gives you the confidence in knowing you are sending your money overseas with an established Australian company.
  • 20 years experience. Hai Ha has been handling international money transfers for more than 20 years.
  • Vietnam and Cambodia specialists. If you need to send money to Vietnam or Cambodia, Hai Ha Money Transfer specialises in transferring funds to these two locations.

Cons

  • No online transfers. Hai Ha does not allow you to lodge transfers online.
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What other products and services does Hai Ha Money Transfer offer?

  • Foreign exchange. If you need to stock up on foreign currency, Hai Ha offers foreign exchange services with competitive exchange rates and no additional fees.

Q&A about Hai Ha Money Transfers

Can I lodge transfers over the phone with Hai Ha?

Yes, but you will need to be an existing Hai Ha customer in order to use this service.

I’m going to China for a holiday - can I get currency for my trip from Hai Ha?

Yes, Hai Ha offers the following currencies for exchange: Chinese Yuan, US Dollar, Euro, Pound Sterling, Vietnamese Dong and more.

What forms of ID are accepted when sending a transfer?

Hai Ha Money Transfer accepts the following forms of ID:

  • Passport or national identity card
  • Driver’s licence
  • Centrelink or Medicare card
  • Government-issued photo ID card
  • Student card
  • Bank account statement or credit/debit card

What transfer options are available when I want to send money to the UK?

Bank deposit is the only method available for this transaction.

How long do transfers take?

Transfers to Vietnam and Cambodia take up to three hours; transfers to the rest of the world may take one to two business days.

If you’re looking for a safe, easy and affordable way to send money around the world from Australia, consider the money transfer service provided by Hai Ha Money Transfer. Make sure you compare a number of money transfer providers before you decide which one is best for you.

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