Industrious review
Its premium amenities earn customer praise but it’s not up front about rates or fees.
Industrious — previously known as Industrious Office — boasts a nationwide network of over 100 coworking spaces featuring free breakfasts, 24/7 office access and unlimited printing. But there’s a signup fee when you register and you’ll have to contact an Industrious rep for membership rates.
Details
| Coworking types | Hot desk,Dedicated desk,Private office,Office suite |
|---|---|
| Amenities | Wi-Fi,Cleaning,Mail facilities,Office supplies,Refreshments,Printers,Meeting rooms |
| Perks | 24/7 access,Phone booths,Dog friendly,Wellness offerings,Concierge |
| Monthly fees | $550 - $13,925 |
| Locations | over 90 locations across more than 45 U.S. cities |
What's in this review?
What amenities does Industrious offer?
Industrious offices are equipped with a wide variety of standard and premium amenities:
- 24/7 building access. No matter your schedule, you have access to a workspace, whether shared or private.
- Printing. Unlimited printing is offered at each Industrious location, no matter your service tier.
- Herman Miller furniture. All private offices and suites are furnished with Herman Miller furniture.
- On-site staff. Industrious community managers are available weekdays from 9 a.m. to 5 p.m. to greet guests and provide support.
- Wellness room. Each Industrious location is equipped with a wellness room: a quiet space for nursing mothers.
- Daily breakfast. A free breakfast is provided each morning in the coworking lounge.
- Fully-stocked café. Coworking spaces come with fully-stocked beverage fridges and snacks.
- Weekly events. Networking events, member programming and weekly happy hours come standard for members of private offices and suites.
- Conference rooms. Need a conference room or phone booth? Industrious locations are equipped with both.
Costs
Industrious offers six workspace service tiers. All tiers come with Wi-Fi and 24/7 building access.
Its most basic plan is the Oasis package: a private office space designed for part-time use. From there, monthly costs and amenities scale up to the top tier of Industrious’ offerings: the Canvas tier for teams seeking a customized office suite and unified brand identity.
Industrious doesn’t offer information about its rates or fees on its website, so we had to reach out for more information. The rep we spoke to stated that rates are location-specific, but offered the current rates available in Seattle, Washington.
| Plans | Cost | Capacity | Features |
|---|---|---|---|
| Oasis |
| 1 person |
|
| Community Membership |
| 1 person |
|
| Office |
| 1–19 people |
|
| Suite |
| 20+ people |
|
| Turnkey Canvas |
| 20–200+ |
|
| Customized Canvas |
| 20–200+ |
|
Industrious locations
Industrious offers over 100 coworking spaces in the following US cities:
- Atlanta, GA
- Austin, TX
- Boston, MA
- Boulder, CO
- Charlotte, NC
- Chicago, IL
- Columbus, OH
- Dallas, TX
- Denver, CO
- Houston, TX
- Indianapolis, IN
- Irvine, CA
- Kansas City, MO
- Los Angeles, CA
- Madison, WI
- Miami, FL
- Minneapolis, MN
- Nashville, TN
- New York City, NY
- North Jersey, NJ
- Orange County, CA
- Orlando, FL
- Philadelphia, PA
- Phoenix, AZ
- Pittsburg, PA
- Portland, OR
- Raleigh, NC
- Salt Lake City, UT
- San Diego, CA
- San Francisco Bay Area, CA
- Scottsdale, AZ
- Seattle, WA
- Tampa, FL
- Tempe, AZ
- Washington, D.C.
Pros and cons
Pros
- Month-to-month memberships. Most of Industrious’ membership tiers are available on a month-to-month basis.
- 24/7 building access. Are you most productive at night? No matter your working habits, you’ll have access to your Industrious home base all hours of the day.
- Plenty of amenities. Free coffee, breakfast, beverages and snacks are available daily.
- Commitment discounts. While not required, you can opt into a two-month agreement for a 5% rate discount or a 12-month agreement for a 10% rate discount.
Cons
- Signup fee. In addition to your first month’s payment, Industrious charges an added 150% of this payment as a signup fee.
- Not upfront about fees. We had to reach out to customer support for information about fees as Industrious doesn’t provide this information on its website.
What do people say about Industrious?
While not an accredited business with the Better Business Bureau (BBB), Industrious does receive an A+ BBB rating. It also receives a 4.5 out of 5 Facebook rating based on 68 reviews.
People rave about the visually striking design of Industrious workspaces and speak highly of the free breakfasts and friendly on-site staff. Of the few complaints present, almost all addressed the same issue: unwanted Industrious email ads.
Compare coworking spaces
Bottom line
Industrious’s 100 coworking locations feature 24/7 building access, free breakfasts, on-site support staff and multiple service tiers. But it’s not up front about its prices and it charges a steep signup fee.
Not sure if Industrious is the right fit? Review your coworking options with additional providers and find out what else is available near you.
