Secure payment channels
Depending on where you are sending money from and to, you can expect your payments to be secured by the following:
- Apple Pay
- Android Pay
- Verified by Visa
- Mastercard and Maestro SecureCode
WorldRemit is a global remittance company that was founded in 2010 by Ismail Ahmed, a Somali migrant who was studying in London at the time. WorldRemit is currently headquartered in London, but operates in more than 140 countries around the world.
Transfers through WorldRemit will have both a fee and a mid-market margin markup added to them. These depend on the following:
Unlike many competitors, WorldRemit offers the same exchange rate no matter how much you send. And its fees are transparent: you’ll see them when you’re calculating or making a transfer, so you won’t incur hidden or undisclosed charges.
As of 5 June 2020, here are the mid-market rate markups and fees for popular sending destinations around the world when sending to a bank account.
The mid-market rate is the exchange rate you’ll see when you look up a currency pair on Google and is the current recognised rate that traders use to buy and sell a pair of currencies.
Sending to | Currency | Mid-market rate | WorldRemit rate | Markup on mid-market rate | Fees from |
---|---|---|---|---|---|
Australia | AUD | 1.62 | 1.6084 | 0.71% | €3.99 |
China | CNY | 8.04 | 7.95672 | 1.04% | €8.99 |
Nepal | NPR | 135.68 | 133.75614 | 1.42% | €12.99 |
India | INR | 85.68 | 83.97245 | 2.013% | €2.99 |
Kenya | KSH | 120.43 | 117.1673 | 2.74% | €0.99 |
Nigeria | NGN | 433.38 | 419.45804 | 3.26% | €0.99 |
Philippines | PHP | 56.55 | 55.88844 | 1.17% | €2.99 |
USA | USD | 1.13 | 1.12107 | 0.79% | €3.99 |
Choose the currency you want to send and enter the desired transfer amount. The table will give you an idea of what your transfer could look like.
WorldRemit transfer speeds depend on the delivery method you choose.
Delivery method | Transfer speed |
---|---|
Bank transfer | Within minutes to five business days |
Cash pickup | Instant |
Mobile money | Within minutes |
Airtime top-up | Within minutes |
Home delivery | One to seven business days |
WorldRemit transfers can be sent from over 50 countries and received in over 150 countries. You can check out the full list of currencies here, but popular currencies and sending destinations include the following:
WorldRemit uses many methods to keep your money safe and is authorised and regulated by many government agencies. In short, here is how WorldRemit keeps your money safe:
Depending on where you are sending money from and to, you can expect your payments to be secured by the following:
WorldRemit holds many licences around the globe, including in the following countries:
WorldRemit uses machine learning to monitor all transactions, and anything suspicious is forwarded for human attention. When problems pop up, customers can contact WorldRemit 24/7 by using the following methods:
Trustpilot | 4 out of 5 – based on 66,537 customer reviews |
Monito | 7.4 out of 10 – based on staff reviews |
Reviews accurate as of 12 December 2022.
A lot of the complaints found online about WorldRemit have to do with the time delay when receiving a refund and occasional claims that a refund wasn’t received at all when requested. Overall, WorldRemit customer care seems to answer these complaints on the various threads they are posted, often providing additional phone numbers for the customer to reach out and receive more help to solve their issue.
WorldRemit has been in business since 2010. Aside from 24/7 customer support, the website also boasts an extensive FAQ to help customers find the answers to many popular questions and concerns surrounding the service.
There are six easy steps to follow:
Depending on where you live, the ways to receive money through WorldRemit may vary. WorldRemit offers the following ways to receive money:
To send money through WorldRemit, you’ll need the following:
Yes, WorldRemit has an app available on both the App Store and through Google Play. Through the app, you can do the following:
Reviews accurate as of 5 June 2020 | |
---|---|
Google Play Store | 4.2 out of 5 – based on 65,592 customer reviews |
Apple App Store | 4.8 out of 5 – based on 1,400 customer reviews |
Some of these services you may know under different names and not all of them are available worldwide.
Similar to other digital wallets, the WorldRemit Wallet enables users in select countries to store money without having to move it to a bank account or for cash pickup. The WorldRemit Wallet comes included in the WorldRemit mobile app in participating countries and can currently store US dollars, Philippine pesos, Ugandan shilling and Central African francs.
Mobile money is an ewallet service that is available for use in more than 80 countries and may be particularly useful for the underbanked and unbanked. Mobile money uses smartphones and basic phones to store money that can be saved, withdrawn and sent by the user through their phone. Users can use their mobile money to buy things in participating stores and online shops as well as to pay bills and more.
Many mobile service providers allow you to pay for service through money transfers. This is where airtime top-ups come into play. WorldRemit allows you to pay for service in other countries, perhaps for your friends or family, so that they will have airtime minutes and text balances to stay in touch with you.
WorldRemit offers clear pricing on the fees and exchange rates it uses, making comparisons a breeze when trying to find the best price for your transfer. With many years under its belt, while serving millions of customers a year, new customers should have little reason to worry when sending a transfer through WorldRemit.
No, WorldRemit requires ID when sending money from Ireland to verify your identity.
No. Since WorldRemit doesn’t have any agent locations from which to send money, paying with cash is not an option.
Whether sending online or through the WorldRemit app, your transfer will automatically be tracked and you’ll automatically be updated. You can opt in to text updates so you’ll know exactly when your transfer arrives or if it has hit any snags along the way.
If you need to cancel a transfer you should contact WorldRemit as soon as possible. Refunds can take up to 7 business days to return to your account. In some circumstances, though, your transfer cannot be cancelled, for example, if it has already been picked up in cash.
Yes but for UK-based businesses only. Just go to WorldRemit’s homepage, click on Sign Up, select a Business account and provide the information requested.
Review by
Zak Killermann is a technical publisher at Finder who’s specialized in cryptocurrencies and blockchain technology for six years — covering everything from ICO booms, crypto winters, memecoins and more. He’s mined and minted cryptocurrencies, and geeks out over Ethereum upgrades. Zak’s focus is in breaking down technical concepts into approachable nuggets of information. While diving into all things crypto, Zak also contributes to Finder’s money transfers and stocks verticals.
WorldRemit’s network isn’t quite as large as brands like Western Union, but you’ll often find better rates and lower fees with WorldRemit. Plus, WorldRemit’s app and website tell you upfront what exchange rate and fees you’ll be paying without needing to sign up first. This makes it easier to compare against other companies to see if you’re getting the best deal.
One major downfall of WorldRemit is that you can’t pay in cash, but its global network does support cash pickups in many countries worldwide. Other delivery options like mobile airtime top-ups, bill pay and door-to-door cash delivery help round this service out for some sending destinations. You’ll also often be able to find promo codes to get a better deal if you’re a first-time customer.