Survey smarter with SurveyMonkey | finder Ireland

Finder is committed to editorial independence. While we receive compensation when you click links to partners, they do not influence our content.

SurveyMonkey: Send professional surveys

Create, send and analyse surveys with ease with SurveyMonkey.

Founded in 1999, SurveyMonkey is a cloud-based, software-as-a-service (SaaS) company that allows users to create and administer online surveys. The basic survey package is free, with SurveyMonkey also offering large-scale enterprise services to companies for the purposes of consumer-focused marketing, brand management and data analysis. SurveyMonkey counts Facebook, Samsung and Salesforce among its clients. A single user can get unlimited surveys for approximately €25 per month.

Prices last checked July 2017

SurveyMonkey’s core platform

SurveyMonkey is one of the longest-standing services for creating and using surveys. The features range from free, 10-question data-gathering questionnaires to paid options that can include custom logos and branding. Survey questions can include any of the following:

  • Multiple choice questions
  • Single answer vs multiple answer
  • Rating scales
  • Likert-type scales
  • Matrix questions
  • Dropdown questions
  • Open-ended questions
  • Demographic questions

Analyse your data

SurveyMonkey offers real-time results from your surveys along with custom reporting, filtering, text analysis and SPSS integration. The custom reporting allows you to create interactive graphs and multiple custom data views, along with word clouds that can be privately shared or posted to Facebook and other social media channels.

Know your audience

SurveyMonkey can help you define a target audience and send out a survey within a matter of minutes. The company states it has the ability to reach millions of people around the world and identify them by any required demographic attributes. Results can be analysed from anywhere at anytime with SurveyMonkey’s online survey panel.

Enterprise offerings

In 2013, SurveyMonkey announced it would begin offering business solutions for enterprises. A full palette of additional options is available, including help with writing survey questions, custom URLs, extra features for respondents, and a custom look and feel for each survey.

Data collected from these surveys has multiple extra features, including the ability to export data to CSV, XLS or SPSS. Surveys can be embedded into your own apps or websites, or posted to the likes of LinkedIn, Twitter and Facebook. The enterprise packages also allow for collaboration among members of your organisation along with security for survey data.

Plans and pricing

Number of surveys UnlimitedUnlimitedUnlimitedUnlimited
Questions per survey 10UnlimitedUnlimitedUnlimited
Number of responses 100/surveyUnlimitedUnlimitedUnlimited
Customer support EmailPriority emailExpedited emailExpedited email + phone
PriceFREE€35/month OR
€25/month(billed as €300 annually)
(billed as €400 annually)
(billed as €900 annually)

Prices last checked July 2017

Pros and cons

Survey Monkey’s expansion to enterprise-level solutions has sent the company to new heights and allowed it to continually expand on its services. Some of its pricing structures bear a bit of consideration, however.


  • A free demonstration of the enterprise package is available, to make clear what is possible for businesses considering the Premier Plan.
  • Basic Plan can carry a lot of businesses through their year without having to invest a single dollar.


  • Paying annually for the Standard Plan comes to a savings of about €10/month, so there’s not much of an incentive to pay the full price up front.
  • The Premier plan does not gain any extra users beyond the Advantage plan, despite the costs increasing nearly 200 percent.

FAQs about SurveyMonkey

More guides on Finder

  • What is dropshipping?

    Read our complete guide to dropshipping to discover how it works, how to find a reliable supplier and the pros and cons of this popular fulfilment method.

  • Selling on Shopify vs Etsy

    This guide for online sellers compares Shopify and Etsy side by side to find out which platform is easiest to use and offers the best value for money.

  • How to sell on Newegg

    Read our comprehensive guide to selling on Newegg, including sourcing products, Newegg fees, international shipping options and more.

  • How to sell on Instagram

    Learn how to set up your shop and start selling on your Instagram posts and stories.

  • How to sell on Bonanza

    Read our beginner’s guide to selling on Bonanza, including fees, shipping, payment options, frequently asked questions and more.

  • Revolut Business review for Ireland

    Find out about the different types of Revolut business accounts, including the key features and fees of each account.

  • Black Friday statistics 2020

    As far as the Internet is concerned, the US is no longer the top spot for Black Friday shoppers. Can you guess which country is number one?

  • The top 8 sites to buy sandals online in 2021

    Update your wardrobe with sandals in the latest trends! To save you time shopping, we’ve scrolled through many stores online and found the best places to buy women’s sandals.

  • How to sell on Etsy Ireland

    If you want to start selling on Etsy but don’t know what’s involved, you’ll find all the essential info you need to know in this beginner’s guide.

  • The top 9 sites to buy evening tops online 2021

    Shopping online for evening tops is a lot of fun and you can easily buy them at a fraction of the normal cost. We’ve found you the top 10 sites to buy evening tops online.

Ask an Expert

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked provides guides and information on a range of products and services. Because our content is not financial advice, we suggest talking with a professional before you make any decision.

By submitting your comment or question, you agree to our Privacy Policy and Terms.

Questions and responses on are not provided, paid for or otherwise endorsed by any bank or brand. These banks and brands are not responsible for ensuring that comments are answered or accurate.
Go to site