Up to 60% off sale
- Free express shipping over €70
We have 3 Showpo discount codes available
Showpo Review | Pros and Cons
- Frequent sales and special offers
- New styles in frequently
- Free shipping to Ireland on orders over €70
- Limited sizes
- No refunds – store credit only
Can I get free delivery?
Yes. Orders over €70 ship to Ireland for free.
What forms of payment does Showpo accept?
- American Express
What is Showpo’s returns policy?
Showpo offers 30-day returns, but only issues store credit that’s valid for one year. However, if your item is faulty, you can choose to receive a full refund to your original payment source or store credit. For store credit and to exchange items, you must return your item in original condition.
Wedding gowns can be returned within 30 days for a full refund to your original payment method.
Some items can’t be returned at all, including:
- Hair accessories
- Items marked as “final sale”, unless faulty
Can I exchange for a different colour or size?
Not usually. Showpo recommends returning your item and then using your store credit to place a new order. But if you need your new item in a hurry, contact customer service to see if they can help to speed up the process.
How to return an item to Showpo?
- Go to Showpo’s website to use its returns portal.
- Download and fill out the return form, then submit information in the returns portal.
- Package your item(s) in original packaging and drop it in the mail. You’re on the hook for the cost of return shipping.
- If you haven’t already, create a Showpo account so you can receive store credit.
How can I contact customer support?
To get in touch with Showpo customer service:
- Call +61 1800 951 411
- Live chat online
- Chat via Facebook Messenger
- Send a text via Showpo’s mobile app
- Send an email through its online contact form
Frequently asked questions
Is Showpo legit?
Yes. Showpo is a legitimate company based in Australia. Showpo gets positive reviews from Trustpilot and Sitejabber.
Does Showpo have any physical locations?
No. Showpo has been operating solely as an online business since 2013.
Do I have to create a Showpo account to place an order?
No. You’ll have the option to check out as a guest if you prefer. But if you want to return something, you’ll need to create a free account to access your store credit.
How can I access my Showpo store credit?
Before you can make a return, you’ll need to set up a Showpo account so you can access your store credit through your online account. Contact customer service if you have trouble.
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