How to cancel your Allstate car insurance policy | finder.com
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How to cancel your Allstate car insurance policy

It’s easy to cancel your Allstate auto insurance by phone, mail or in person.

Allstate’s reputation grows stronger every year, representing happy customers from over 16 million households nationwide. Whether you found a better rate elsewhere or you don’t need auto insurance coverage, it’s easy to cancel your policy with Allstate.

What are the ways to cancel my Allstate car insurance?

Allstate’s website is straightforward but lacks the flexibility other companies offer. You can add, change, and drop parts of your coverage through Allstate’s online platform or app, but you cannot cancel. If you’re hoping to cancel outright, you’ll need to call an agent, send a written notice or in some cases, both. Here’s how.

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Cancelling by phone

First, locate your Allstate agent on the directory. If you cannot locate your agent, call the help line directly at 800-255-7828.

Have your documentation ready when you speak to an agent. You’ll likely be asked for your policy number, followed by your name, date of birth and Social Security number.

If you are canceling outright, you’ll need to provide proof of plate forfeiture or bill of sale. If you plan to get behind the wheel, the agent may ask for your new insurance details including provider, policy number and effective date.

Cancellations via phone are usually effective immediately, but ask for confirmation to prevent any fees or complications in the future.

Notify your state’s DMV if you have a lapse in coverage. Many states require you to inform the DMV when you cancel or change your auto insurance, so check your state’s guidelines or ask your agent if this is necessary.

Since auto insurance is a legal contract, you might need to supply a written notice, depending on the laws and regulations in your state.


Cancelling by mail

Your agent will inform you if you need a signed document to cancel your auto insurance policy. Here’s what you’ll need to include in your cancellation letter to cancel you policy via mail:

Your name, address and phone number
Your Allstate policy number, and the date and time you want your policy to end
Your dated signature
Your new insurer’s name, policy number, and start date for your new policy, OR
Proof that you will no longer be driving (bill of sale, plate forfeiture, etc)

Mail your letter at least two weeks before you intended to cancel, leaving time for shipping and processing. Once you’ve gathered your information, send your letter to the following address:

Allstate Insurance Company
PO Box 660598
Dallas, TX
75266-0598


Cancelling in-person

Allstate has branches and agents all across the country, making it easy to cancel your coverage in person. Use the agent directory to find an agent, or call the help line at 800-255-7828 if you’re having trouble. Bring the following information with you:

  • Your name, address and phone number
  • Your Allstate policy number, and the date and time you want your policy to end
  • Your dated signature
  • Your new insurer’s name, policy number, and start date for your new policy OR
  • Proof that you will no longer be driving (bill of sale, plate forfeiture, etc)

Allstate’s cancellation policy

Allstate generally doesn’t charge cancellation fees, but this depends on the laws in your state. Allstate offers prorate refunds, meaning you’ll receive a refund for all of your outstanding premium if you cancel early. However, if your state laws call for cancellation fees, they’re deducted from your refund.

Do I need to have a new policy before canceling my policy with Allstate?

Allstate doesn’t require you to have another policy in place before canceling coverage unless you plan on driving the same vehicle right away. It’s illegal to drive without auto insurance in most states, so you may need a new policy before canceling to prevent a lapse in coverage. In this case, Allstate might ask for the details of your new coverage including:

  • Name and details of policyholder
  • Name of new insurance provider
  • New policy number
  • New policy start date

If you don’t plan to driving, you’ll need proof that you’ve surrendered or transferred your vehicle’s plates or a bill of sale for your vehicle when you cancel. Some states require you to carry insurance on a vehicle until you turn in your license plates, so be aware that Allstate may directly notify your state’s DMV of your lapse in coverage.

Find the cheapest rates near you

Enter your ZIP code below and click Compare now to find the best car insurance rates near you.

Your information is secure.

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