Review: PayPal Hong Kong international money transfer

Some transfers are fast and free. But you might find lower fees and stronger rates on international transactions elsewhere.

PayPal is a well-known, digital payments company. Owned by eBay Inc., PayPal offers a fast and safe way to send money online.

1 day

Transfer Speed

USD 15

Min. Transfer Amount

USD 60,000

Max. Transfer Amount


Min. Transfer AmountUSD 15
Max. Transfer AmountUSD 60,000
Transfer MethodsOnline, Bank Account to Bank Account
Transfer Speed
Minimum transfer time
1 day

Review by

Zak Killermann is a publisher at Finder who’s been specializing in cryptocurrencies and blockchain technology for four years — covering everything from ICO booms, crypto winters, memecoins and more. He’s mined and minted cryptocurrencies, and remembers the days when DOGE was just for fun. Zak’s focus is in breaking down technical concepts into approachable nuggets of information. Before diving into all things crypto, Zak contributed to Finder’s money transfers vertical.

Expert review

PayPal is one of the most well-known ways to pay online, particularly helpful for users who want an added layer of security when online shopping. Although PayPal is a popular option for buying and selling online domestically, you can also use it to send money both domestically and internationally.

When it comes to sending money to loved ones both near and far, PayPal may not be your best bet due to higher fees and weaker exchange rates. Using PayPal to send money within the US is a viable option as long as you use the Friends and Family option, but when sending money abroad be sure to shop around to save some money.

How do PayPal international transfers work in Hong Kong?

PayPal international transfers work similar to regular PayPal transfers, in that it allows you to send, receive and store money digitally. But while a lot of domestic PayPal transfers are free, international PayPal transfers typically come with a fee.

Why should I consider PayPal?

  • Fast transfers to other PayPal users. Transfers direct from one PayPal account to another are almost always instant.
  • Security. PayPal monitors all transactions for fraud, uses industry-standard encryption and has many dispute resolution options. Additionally, AI systems add to PayPal’s resiliency against fraudulent transactions.
  • Worldwide network. PayPal is available in more than 200 countries around the world, but you’ll be limited to the 20+ currencies that PayPal supports.
  • Free local transfers. When sending locally from one PayPal balance to another, your transaction will be free if you send through the “Friends and Family” option.

What should I be aware of with PayPal?

  • Expensive international transfers. You could face a layer of fees that vary by method, amount and country. Many transfers to recipients outside the US come with fees based on your transfer amount in addition to a flat fee in the currency you’re transferring to.
  • Weak exchange rates. When sending money to foreign currencies, you may be forced to accept an exchange rate below the mid-market rate.
  • Fees when using credit and debit cards. Expect yet more fees if you plan to fund your transaction with a card, rather than your PayPal account or a linked bank account.
  • Extra steps when receiving money. When someone pays you on PayPal, you have to manually go into your account and request a bank payout — further increasing the time it takes for that money to hit your bank account.

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PayPal international exchange rates and fees explained

PayPal international transfer fees depend on where you’re sending money to, how you’re sending it and how you plan to fund it. For international deliveries in Hong Kong, you may face layers of fees that include flat rates and percentages of your transaction amount. PayPal does not have any hidden fees, but its fee structure is complex. When using PayPal in Hong Kong, pay close attention to fees and exchange rates to avoid feeling like hidden fees snuck up on you.

PayPal fees in HKD

The following fees apply when sending money to friends and family from Hong Kong.

Funding methodDestination countryFees
PayPal balance or linked bank accountHong Kong$0
Credit card, debit card or PayPal CreditHong Kong3.4% + a fixed fee of 2.35 HKD
PayPal balance or linked bank accountAny other country38.99 HKD
Credit card, debit card or PayPal CreditAny other country38.99 HKD + 3.4% + a fixed fee based on currency (~2.35 HKD)

PayPal goods and services selling fees

When selling goods and services through PayPal, these are the fees you might pay based on what country the PayPal account of the person buying from you comes from.

Sale Type:Buyer’s PayPal account location:Fee
OnlineHong Kong3.9% of the transaction amount + a fixed fee based on the currency.
OnlineInternational4.4% of the transaction amount + a fixed fee based on the currency.
QR Code Transactions – 80.00 HKD and belowHong Kong/International1.7% of the transaction amount + a fixed fee for QR code transactions.
QR Code Transactions – 80.01 HKD and aboveHong Kong1.2% of the transaction amount + a fixed fee for QR code transactions.
QR Code Transactions – 80.01 HKD and aboveInternational1.7% of the transaction amount + a fixed fee for QR code transactions.

Fixed fee based on currency

Australian dollar0.30 AUD
Brazilian real0.60 BRL
Canadian dollar0.30 CAD
Czech koruna10 CZK
Danish krone2.60 DKK
Euro0.35 EUR
Hong Kong dollar2.35 HKD
Hungarian forint90 HUF
Israeli shekel1.20 ILS
Japanese yen40 JPY
Malaysian ringgit2.00 MYR
Mexican peso4.00 MXN
New Zealand dollar0.45 NZD
Norwegian krone2.80 NOK
Philippine peso15 PHP
Polish zloty1.35 PLN
Russian ruble10 RUB
Singapore dollar0.50 SGD
Swedish krona3.25 SEK
Swiss franc0.55 CHF
Taiwan new dollar10 TWD
Thai baht11 THB
UK pounds sterling0.20 GBP
US dollar0.30 USD

Fixed fee for QR Code transactions 80.01 HKD and above (based on currency received)

HKD: 0.80 HKD (for other currencies’ fixed fee, please refer to PayPal’s merchant fees menu)

Fixed fee for QR code transactions 80.00 HKD and below (based on currency received)

HKD: 0.39 HKD (for other currencies’ fixed fee, please refer to PayPal’s merchant fees menu)

PayPal international exchange rates

When we checked on 30 Dec, 2021, PayPal’s exchange rate markups were anywhere from 3 – 4% or more, depending on the currency.

1 HKD =Mid-market ratePayPal’s markup
USD0.1251 USD0.128983.00%
CAD0.1593 CAD0.164743.30%
EUR0.1029 EUR0.106273.17%
GBP0.0910 GBP0.094063.25%
AUD0.1624 AUD0.168783.78%
NZD0.1732 NZD0.178422.93%

How to check PayPal’s exchange rates:

  1. Log in to your PayPal account.
  2. Select Wallet / Go to Money Page, which should be near the top of your screen.
  3. Choose Currency Calculator, which is under your PayPal balance.
  4. Pick the currencies you want to convert to see rates.

Compare PayPal to other money transfer services in Hong Kong

Other international money transfer apps that send money overseas could offer you a better exchange rate than PayPal in Hong Kong. Check out the table below to see what your transfer could look like with another company.

Min. Transfer Amount Transfer Speed Online Transfer Fee Rate Amount Received Description CTA Details
USD 10 Within an hour HKD 140.00 0.127 USD
以透明的匯率,低收費及低最低金額的網上服務作匯款。 Wise uses the mid-market rate and transparent fees to help you send money in 45+ currencies. Go to site Show details
USD 10 1 - 2 days HKD 25.00 0.126 USD
新客戶可享有首三個月無限次免手續費匯款。New customers get 3 months of unlimited free transfers.
可用15+種貨幣匯款,享有超越銀行的匯率以及快速轉賬時間。 CurrencyFair has bank-beating exchange rates and fast transfer times on 15+ popular currencies.
Go to site Show details
SGD 1 1 day HKD 42.00 0.127 USD
你首兩次港幣$15,000或以下的匯款,手續費全免。Pay no fees on your first two transfers, up to HK$15,000.
象徵式收費以及中間價匯率,可匯款至高達30多個國家。 SingX offers the real exchange rate every time you make a transfer and can help you send money across the world.
Go to site Show details
USD 50 Within an hour HKD 35.00 0.127 USD
使用優惠碼FINDER去獲取HK$1,500折扣。Use code FINDER to access the HK$1,500 discount.
InstaReM 提供簡單的匯款服務,大部分的匯款劃一收取0.5%的手續費。InstaReM offers simple transfers with a flat 0.5% transfer fee for most transfers.
Go to site Show details
GBP 5,000 1 - 2 days HKD 0.00 0.125 USD
可匯款至20+個國家,無手續費。 CurrencyTransfer lets you shop around for the best exchange rate on its online marketplace. Go to site Show details
USD 2,000 1 day HKD 0.00 0.125 USD
TorFX保證提供最佳的匯率。需受條款約束。TorFX guarantees to match any competitor's exchange rate.
以30種貨幣匯款到全球。登記後,將會有一個客戶經理提供支持和引導。 TorFX sends money overseas in 30+ currencies, with competitive rates for transfer amounts over $2,000.
Go to site Show details

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Disclaimer: Exchange rates change often. Confirm the total cost with the provider before transferring money.

Want to compare PayPal to other services side-by-side?

How to use PayPal

One of the most popular uses for PayPal is to send and receive money online. Whether you’re sending this money to businesses or friends, the process is similar. In general, you’ll have to create your account, add money to it and then choose who to send it to. Here are the steps:

Making a PayPal account

Creating a PayPal account can be done for free and with little verification needed. To begin, follow these steps:

  1. Visit PayPal’s website and click or tap Sign Up for Free.
  2. Next, you’ll be prompted to choose between a Personal Account and a Business Account. Chances are you want a personal account — if you’re signing up your business account, head on over to our PayPal for Business page for more information.
  3. Enter your name, email and password then choose Next.
  4. You’ll then be asked for your address and phone number — these help PayPal confirm you’re a real person.
  5. Now you’re ready to add money to your PayPal account.

Once your account is created, you can start receiving money right away, but you’ll have to add a payment method and bank account if you want to withdraw funds.

Adding money to PayPal

There are a few different types of PayPal accounts for personal use in Hong Kong, including PayPal Cash and PayPal Cash Plus in addition to the standard PayPal account. PayPal Cash and PayPal Cash Plus accounts allow you to manage a PayPal balance but aren’t required to use PayPal.

To add money to a PayPal account from your computer:

  1. Visit PayPal’s website and log in.
  2. Select Wallet at the top of the screen.
  3. Choose Transfer Money, and then select Add money to your balance, which is under Money in.
  4. Choose your preferred bank account, enter the amount to transfer and select Add.

Transfers into your PayPal balance typically take 3-5 business days and incur no PayPal fees. However, it is always worth double-checking with your bank account beforehand to make sure your bank won’t charge any fees.

How to send money through PayPal in Hong Kong

Money can be sent both domestically and internationally with PayPal in Hong Kong. Different fees may apply depending on who you are transferring to, the purpose of the transfer and what country they live in. In general, to send a domestic PayPal transfer:

  1. Log in to your account and choose Send & Request.
  2. Enter your recipient’s phone number or email address, the amount you want to send and a description of the transfer.
  3. Review the total cost for your transaction, including transfer fees, your payment method and possible fees depending on transfer destination and speed.
  4. Select Send Payment Now if you’re ready to transfer your funds.

How to receive money on PayPal in Hong Kong

Money can be sent to your PayPal account through your connected email address or mobile number, so be sure you provide the person paying you with the correct information. Once they’ve paid you, PayPal will send you an email, a text message or both to let you know there is money in your account.

There are a few ways you can withdraw money from your PayPal account in Hong Kong:

  • Leave the money in your balance. If you plan on spending money on PayPal soon, leaving some money in your PayPal balance is a way to cover future PayPal expenses.
  • Request a cheque. PayPal will send you a cheque by mail if you select this option, but fees may apply.
  • Transfer money from PayPal to bank account. To transfer to your bank account, choose the Transfer to your bank button after you accept the money.

    Case study: Katia's experience

    Katia Iervasi profile photo
    Katia Iervasi
    I mostly use PayPal for online shopping. My account is connected to my Australian bank account and debit card, so I rely on PayPal when I’m shopping on my favorite Australian sites so I don’t have to worry about currency conversion.

    Thanks to its ironclad security, I also like using PayPal for eBay purchases or whenever I’m shopping on a site for the first time. I know that if I have any issues, PayPal’s team will step in to help me to recover my money — which they’ve done in the past.

    However, PayPal’s fees and charges can seriously stack up, especially if I opt to pay with my card. For that reason, I still turn to trusty Wise whenever I need to send money to and from Australia and my adopted home in the US. I like Wise’s interface better, too.

    Is PayPal safe?

    PayPal takes many measures to keep your money and transactions safe and secure, but how you use PayPal still factors into whether or not it is safe for you to use. PayPal helps keep you and your money safe by:

    • Protecting your sensitive information. PayPal doesn’t share your full financial information with sellers, which may help protect you from identity theft.
    • Monitoring transactions 24/7. Both humans and algorithms monitor PayPal transactions to spot fraud.
    • Encrypting your data. PayPal uses bank-level encryption, including SSL 3.0 with an encryption key length of 168 bits.
    • Offering fraud prevention. PayPal will never contact you asking for sensitive information by email or telephone — always contact PayPal if anything about your account history seems suspicious.
    • Providing dispute resolution. PayPal will help resolve disputes between buyers and sellers when PayPal is used as the payment method.

    PayPal reviews and complaints

    Reviews accurate as of December 30, 2021.

    Trustpilot score1.2 out of 5, based on 20,540 customer reviews
    BBB ratingB, with 13,632 complaints in the last 3 years
    PCMag.com4 out of 5, staff reviewed
    Finder.com4 out of 5, staff reviewed

    PayPal is a massive global company with millions of daily users. When investigating the negative reviews on Trustpilot, we saw a trend of complaints focused on poor customer service and extremely long wait times on both phone and chat support. To avoid some of these issues, always be sure to read existing reviews on a buyer before making a purchase.

    Also, thoroughly read PayPal’s buyer protection fine print to fully understand what is and isn’t covered before relying on it to guarantee you a refund. Many of the scams that people face on PayPal are common money transfer scams.

    Is there a PayPal app?

    PayPal app screenshot

    PayPal has an app on both Google Play and the App Store. The app can be used to:
    • Send money to loved ones. Send money to friends and family locally using your PayPal balance or bank account for free.
    • Log in using biometrics. Both face and fingerprint recognition can be used to log in.
    • Send money around the world. Send money internationally through PayPal.

    PayPal app reviews

    Reviews accurate as of December 30, 2021
    Google Play Store4.4 out of 5, based on 2,340,184 customer reviews
    Apple App Store4.8 out of 5, based on 172.9K customer reviews

    What other products does PayPal offer in Hong Kong?

    PayPal can help you or your business beyond moving money worldwide or supporting your e-commerce business.

    Personal products
    • Online shopping. Sign up for an account to pay for purchases at digital retailers without pulling out your credit or debit card. You can also donate to a series of charities or fund a gaming hobby directly from your account.
    • Lines of credit. Buy now and pay later with PayPal Credit — up to six months later with no interest.
    • Mobile wallet. Use PayPal’s mobile wallet app to pay for in-store purchases at a growing list of brick-and-mortar retailers.
    Business services
    • PayPal Ventures. The company invests in fintech startups and other early-stage companies looking for a lift off the ground.
    • Digital loans. Your PayPal business account grants you access to flexible loans for a fixed fee with no credit check.
    • Card processing. Add a PayPal button to your e-commerce site to accept debit and credit cards and simplify your accounting.
    • Mobile card reader. Use your phone or tablet for on-the-go payments to your business through PayPal’s mobile card reader.

    Bottom line

    PayPal is a strong solution for fee-free direct domestic transfers to other PayPal accounts in Hong Kong. But international transfers come with a complicated fee structure which you’re likely better off avoiding with a money transfer specialist offering lower fees and stronger rates — especially on large transfers.

    Frequently asked questions

    Where can I use PayPal?

    PayPal can be used in more than 200 countries and thousands of stores around the world. To see if a store you want to shop at supports PayPal in Hong Kong, visit our PayPal store list and type the store you want to shop at into the search box. Our list is updated frequently and is way more convenient than visiting every store individually online and searching its website to find out if PayPal is accepted.

    How long do PayPal transfers take?

    PayPal transfers between PayPal accounts are instant, but transferring to your bank account may take anywhere from 1-5 business days or more.

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