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Business Broadband Plans

Compare cost, speed, security and more when finding the right provider.

Choosing a business broadband plan instead of a residential plan can help your business meet its needs. Most plans offer stronger security, faster upload speed and more megabits (Mbps). The size of your company and the number of users you have will determine the kind of plan you choose.

What is business broadband?

Business broadband is intended for people who run and operate a business. Businesses rely on a fast, reliable connection to monitor sales, track employee hours and much more.

When connections or security fail, businesses are at risk of losing sales, clients and money. Business Internet plans aim to provide speed and reliability, plus a dedicated support team to help out if you run into issues or problems.

What are the benefits of business broadband plans?

The benefits of signing up for a business broadband plan rather than trying to run your business on a cheaper residential line means that you can:

  • Access 24/7 customer support
  • Get more Mbps and faster speeds for e-commerce sites and video conferences.
  • Offer stronger security to protect personal information
  • Access a unique IP address for some plans
  • Bundle with phone and TV to save and pay one bill

What factors affect the cost of business broadband?

The cost of a business broadband plan depends on the size of your business, the speed you’re looking for and if you run an e-commerce business.

The number of employees you have and how often your business needs to download and stream content or conduct video conferences will impact the amount of Mbps you need and the amount you’ll spend.

Depending on the provider you choose, some offer discounts for bundling your phone and TV. Other providers offer a better rate if you sign a two-year contract or pay annually.

How to compare business broadband plans

Your business’s broadband needs vary. Digital startups that are primarily online have very different needs than a brick-and-mortar store looking to expand its digital presence. Consider these factors when choosing a broadband plan.

  • Cost. With a business plan, you can pay as much as you want for a connection. Think about how many Mbps you use — it’s usually the biggest factor that determines the price of your plan.
  • Mbps. The speed and megabits you need depends on the number of employees and users, how often you’ll download and stream content and if you need video conferencing.
  • Security. Shielding yourself from cyber attacks and hacks protects your business, employees and customers. Some business plans come with extra security like anti-spam software and protect files with cloud backup.
  • Number of employees. If you’re a smaller business, consider less Mbps and a smaller plan. Larger businesses that rely on e-commerce may need to purchase a larger plan.
  • Email and web storage. Determine whether you want to have internal company emails and see how many your plan offers. Some plans include a cloud storage feature for hosting company websites or files.
  • Discounts. Some providers offer discounts for bundling services like Internet with TV and phone service. You could pay less if you sign up for a longer contract, or choose to pay annually.

Business broadband providers in Hong Kong

  • HKT
  • HKBN
  • HGC
  • SmarTone

Alternatives to fixed-line business broadband plans

A fixed-line business plan may be the only workable solution for large-scale businesses. However, if you operate a small business with only a few employees or you can’t get a reliable fixed-line connection, you may want to consider a mobile broadband solution instead. Some providers offer mobile broadband specifically designed for small businesses.

Bottom line

If you’re running a business from your home and need to upgrade to a business broadband plan, compare the services around you. The amount you spend on your business broadband provider depends on the size of your company, and how fast you need your connection to run.

Frequently asked questions

Is business broadband faster than residential?

Typically, yes. Depending on the number of users on your plan, business broadband speeds can be up to two or more times faster than residential broadband. Find out your current internet speed here.

Why does business broadband cost more?

Generally, business Internet costs more because businesses rely on faster connections and more secure lines than residential broadband can offer.

Can I get business broadband at home?

Probably. If you need more bandwidth at home and are willing to pay more for a business broadband plan, you could get connected at home. However, some providers require your business registration certificate when signing up.

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