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Bitpanda cryptocurrency broker review – November 2020

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Bitpanda lets you buy and sell cryptocurrency with a credit card, bank transfer and other payment options.

Bitpanda is a European platform where users can buy and sell bitcoin and five other popular digital currencies. The Austrian-based company offers multiple payment options, a simple signup process and the ability to buy and sell cryptocurrency 24 hours a day, 7 days a week.


Fiat currencies




Product Name Bitpanda Cryptocurrency Exchange
Fiat Currencies EUR, GBP, CHF, USD
Cryptocurrencies BTC, LTC, ETH, DASH, XRP, BCH, KMD, MIOTA, EOS, PAN & 20+ more
Deposit Methods Cash
Credit card
Bank transfer (SEPA)
Trading Fee Fees vary
Deposit Fees None
Withdrawal Fees Cryptocurrencies: Fees vary


  • Fully automated platform with instant transactions
  • A wide variety of payment options
  • Good for beginners


  • Fees are not disclosed publicly
  • Buying cryptocurrencies is limited to European members
  • Not open source
  • Lack of hierarchical deterministic (HD) and multi-signature protocols raises some concern over privacy and security
Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade.

What is Bitpanda?

Bitpanda is an online broker specialising in the buying and selling of cryptocurrencies. As a fully automated platform, Bitpanda aims to process and confirm payments as quickly as possible.

The broker is based in Austria and has been operating in the cryptocurrency space since 2014. Bitpanda won the award for Best FinTech Startup at the 2017 Central European Startup Awards, and also has helped more than 850,000 users buy digital currency. In addition, it also allows its users to instantly send cryptocurrencies to other Bitpanda users for free.

What cryptocurrencies can I buy/sell?

Bitpanda provides access to the following cryptocurrencies:

  • Bitcoin
  • Ethereum
  • Litecoin
  • Dash
  • Bitcoin Cash
  • Ripple

Available countries

Sell-side services via Neteller and Skrill are available globally, but only European residents can buy cryptocurrency on Bitpanda.

Which payment methods are accepted?

BitPanda offers ten payment options to its users:

  • Credit card (Visa, Mastercard)
  • SOFORT transfer
  • EPS
  • Giropay
  • Neteller
  • Skrill
  • Online Bank Transfer
  • SEPA
  • Bitpanda To Go (only available in Austria)
Go to Bitpanda's website

How much will it cost me to use Bitpanda?

When buying and selling cryptocurrency through Bitpanda, you’ll need to be aware of the following fees:

  • Buying fee: 1.49%
  • Selling fee: 1.29%

You may also need to pay a fee when you deposit funds into your account, but fees are waived on larger deposits. This fee structure is outlined in the table below.

CurrencyMinimum deposit amountFree deposit if amount is greater thanDeposit fee
Bitcoin (BTC)0.001 BTC0.05 BTC0.0001 BTC
Ethereum (ETH)0.001 ETH0.1 ETH0.0005 ETH
Dash (DASH)0.001 DASH0.1 DASH0.0001 DASH
Litecoin (LTC)0.001 LTC0.1 LTC0.0001 LTC
Bitcoin Cash (BCH)0.001 BCH0.01 BCH0.0001 BCH
Ripple (XRP)0.1 XRP0.1 XRP0 XRP

How fast will my funds be available?

Transfer speeds are entirely dependent on your payment method. If you decide to buy bitcoin with SOFORT, Neteller, EPS or online bank transfer, your coins will be available immediately.

SEPA payments usually take one business day to finalise the transaction.

Users are encouraged to check the status of their orders at any time in the “History” section of their account.

Are there any transfer limits?

Each Bitpanda account has a specific limit placed on transactions. Like other exchanges, this limit is based on your verification status. Below is a breakdown of the verification methods and the amount of money you can deposit and withdraw.

Payment methodUnverified accountVerified account
Online payments
Daily limits
Monthly limits
Total limits
Deposit / Withdraw
N/A / 1,000 EUR
N/A / 7,500 EUR
N/A / 30,000 EUR
Deposit/ Withdraw
10,000 EUR / 15,000 EUR
300,000 EUR / 300,000 EUR
1,500,000 EUR / 1,500,000 EUR
Credit card
Daily limits
Monthly limits
Total limits
Deposit / Withdraw
Deposit / Withdraw
2,500 EUR / N/A
75,000 EUR / N/A
500,000 EUR / N/A
Bank transfer (SEPA)
Daily limits
Monthly limits
Total limits
Deposit / Withdraw
N/A / 1,000 EUR
N/A / 7,500 EUR
N/A / 30,000 EUR
Deposit / Withdraw
500,000 EUR / 500,000 EUR
5,000,000 EUR / 5,000,000 EUR
100,000,000 EUR / 100,000,000 EUR

Is it safe to use Bitpanda?

Bitpanda offers a range of security protocols to protect customer funds, including 2-factor authentication and ID verification to enable account deposits.

However, more stringent verification requirements also mean that the broker is not as private as other platforms that allow users to anonymously trade cryptocurrency. This is the trade-off you need to weigh before working with any broker. At the same time, a lack of HD capability also reduces Bitpanda’s privacy standards.

Customer support

If you have an issue with your Bitpanda account or a particular transaction, you can submit a support ticket directly on the Bitpanda helpdesk with your name and email. This support ticket capability is available on all pages of the website.

Pros and cons


  • Fully automated platform with instant transactions
  • A wide variety of payment options
  • Easy to use for beginners
  • Supports 2-factor authentication
  • Competitive fees for crypto-to-fiat purchases


  • Buying cryptocurrencies is limited to European members
  • Only 6 digital currencies available

Get started

If you want to give selling cryptocurrency on Bitpanda a try, head over to the Bitpanda website and select “Get Started. You’ll then be prompted to register for an account, and make sure you remember to setup 2-factor authentication before you start trading.

Go to Bitpanda's website

Frequently asked questions

Image source: Bitpanda

Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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