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finder.com's rating: 3.5 / 5
★★★★★
optional
Roadside assistance
New car protection
Accident forgiveness
States served | Louisiana, Nevada, Ohio |
---|---|
Roadside assistance | Optional |
Accident forgiveness | No |
New car protection | No |
Pay schedule | 12 months, 6 months, monthly, custom |
Claims methods | online |
Rideshare coverage | No |
SR-22 support |
Yes |
Anti-theft device discount | No |
---|---|
Bundling discount | No |
Defensive driving discount | No |
Good student discount | No |
Loyalty discount | Yes |
Homeowner discount | Yes |
Military discount | No |
Safety device discount | No |
Special employment discount | No |
Usage-based discount | No |
Other discounts | Transfer companies |
Review by
Sarah George is a writer at Finder who unravels complicated topics about insurance, business and finance. She's been wordsmithing for nearly five years, after earning an English education degree. Her insurance know-how has been featured on CarInsurance.com. You can usually find Sarah sipping hot tea and talking through movie plots in her downtime.
GoAuto works best if you’re looking for basic coverage and need help filing an SR-22 form with your state. While the company does offer a few additional options, you might find the amount of coverage lacking for the price, especially compared to major car insurance companies.
Because GoAuto has racked up quite the number of NAIC complaints, you might find a better mix of benefits and customer service with other high-risk insurers or companies with cheap policies.
Buy a policy with this insurer online or by phone. If you prefer to call, you can find agents in your area on GoAuto’s online office locator tool. To apply online:
The company doesn’t list any rate reductions on its website, but we saw these discounts when getting an online quote:
You can find all the basics and a few extra types of coverage when buying from GoAuto:
GoAuto holds an A+ rating with the Better Business Bureau (BBB) as of July 13, 2020, although the company isn’t accredited with the bureau. It’s received three complaints on BBB in the past three years with a handful of negative customer reviews to match. Of those, the complaints center on billing issues or difficulty getting a response or estimate for claims.
In addition, GoAuto holds a 4.55 rating on the 2019 National Association of Insurance Commissioners complaint index. The index compares a company’s complaints to other companies of similar size in the industry. This rating is well above the national standard of 1.00, showing that GoAuto receives a high number of complaints for its business size.
Louisiana | Nevada | Ohio | |
---|---|---|---|
30-year-old woman | $180 | $102 | $34 |
30-year-old man | $183 | $105 | $36 |