GhostBed mattresses review December 2018 | finder.com

GhostBed mattresses review 2018

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Ghostbed Mattress
  • Free shipping
  • 20 years warranty
  • 101-night trial
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Get yourself into a bed so cool and comfortable, it’s scary.

If you’ve ever woken up sweating because your mattress holds more heat than an iron in a fire, it’s probably time for a new mattress. But while some memory foam mattresses can be comfy, they tend to hang onto your body heat and radiate it back at you.

If you like the cradling comforts of memory foam but need a cooler sleep, GhostBed might have what you’re looking for.

Sizes available Twin, Twin XL, Full, Queen, King, Califonia King
Free shipping Yes
Free returns Yes
Financing Yes
Student discount No
Military discount No
Ghostbed Ghostbed

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What does GhostBed carry?

Mattresses

GhostBed Classic Made of three layers: a foam supportive base, an open-cell foam layer with cooling gel and a top layer of aerated latex for a comfy bounce.
GhostBed Luxe Built with cooling technologies and an extra layer of cool comfort, its patent-pending Phase Change helps to regulate your body temperature while you sleep with an outer Ghost Ice fabric.

Prices and payment

If you’re shopping on a budget, the GhostBed Classic could be a good fit. Twin beds start at $495, while the California king goes for $1,095.

The GhostBed Luxe mattress is the brand’s higher-end model, starting at $995 for a twin and going up to $1,825 for a California king.

The company’s checkout page on its website is secure, so you can safely enter your credit card information if you’re ready to give this bed a try. For an added level of security, you can choose the PayPal payment option at checkout.

Does GhostBed offer financing?

Yes, GhostBed offers a handful of financing options you might not find with competitors:

  • Affirm. Select Affirm at checkout to potentially qualify for rates as low as 0% APR for three to 36 months.
  • Zibby. Like leasing to own, Zibby doesn’t requires a credit check.
  • Bitcoin. Pay in full with your crypto, but note that any returns are for store credit only.

Features of a GhostBed mattress

What is it made of?

GhostBed mattresses are primarily made of memory foam. The Classic model also contains a thin layer of aerated latex for even more breathability, comfort and durability. The GhostBed Luxe option utilizes a variety of cooling technologies, including a Ghost Ice fabric topper, cooling gel memory foam, Ghost Bounce memory foam layer and patent-pending Phase Change material to keep your body cool and sweat-free while you sleep.

Do you need a box spring?

You can use any type of bed frame or base under your GhostBed, including a box spring, slatted foundation or adjustable base.

How many years does a GhostBed mattress last?

Our research shows that the average memory foam mattress usually lasts close to six years, though GhostBed mattresses come with a 20-year warranty.

Can I rotate or flip the Casper mattress?

While you should never flip the GhostBed, you can rotate it 180 degrees every six months to increase its longevity.

Casper sizing guide

GhostBed Classic:

Twin Twin XL Full Queen King California King
38” x 75” x 11” 38” x 80” x 11” 54” x 75” x 11” 60” x 80” x 11” 76” x 80” x 11” 72” x 84” x 11”

GhostBed Lux:

Twin Twin XL Full Queen King California King
38” x 75” x 13” 38” x 80” x 13” 54” x 75” x 13” 60” x 80” x 13” 76” x 80” x 13” 72” x 84” x 13”

Shipping and delivery

Can I get free delivery?

Yes, shipping is free to the continental US.

Does Casper offer a trial period?

Yes, you’ll have 101 nights to test out your GhostBed mattress before deciding if you’d like to keep it or not.

What’s Casper’s return policy?

You can request to return your GhostBed mattress or pillow 30 days after you purchase it. There’s a limit of one GhostBed mattress return per household, so if you’re not sure if this is the bed for you, only order one to start.

If you choose to return your mattress unopened, you’ll be charged a 15% restocking fee.

Other items cannot be returned, including:

  • Mattress protectors
  • Sheets
  • Adjustable bases
  • Foundations
Are GhostBed returns free?

Yes, GhostBed mattress returns are free, provided you request them within the 101-night trial window.

If you cancel or refuse a mattress already out for delivery, GhostBed deducts a 15% restocking fee from your refund after the package makes its way back to the warehouse.

How do I return items to GhostBed?
  1. Make sure you’ve tried your mattress for at least 30 days.
  2. Fill out the return request form, which can be found on GhostBed’s website.
  3. Customer service will be in touch to arrange a free pickup.

Shipping costs

Shipping is free to the continuous US. If you live in Alaska or Hawaii, you’ll be charged a $600 freight shipping fee.

Most orders will arrive within three to five business days, depending on your location.

How can I track my order?

You’ll get a FedEx tracking number via email as soon as your order ships.

What sets this brand apart?

GhostBed calls itself the “coolest mattress in the world,” built with airflow technology it claims you’ll notice with your first sleep.

Also cool is its flexible payment options beyond credit cards. Finance your mattress through Affirm, pay for it with bitcoin or select a lease-to-own option that doesn’t require a credit score.

If you love how you sleep, its Share the Love program offers $50 to both you and any person you refer to GhostBed toward a mattress purchase.

Where’d GhostBed get its name?

GhostBed came about when CEO Marc Werner set to work on a mattress to compete with Casper, Purple, Nectar and other bed-in-the-box players. Its name is related to Marc’s (and many of our) fear as a child that a ghost was living under his bed. He’s even named his sailboat Ghost.

What do people really say about GhostBed?

Customers who’ve already bought and tried the GhostBed say their satisfied with its affordable price and ability to ease back pain. One reviewer even said her Dachshunds sleep better on her new GhostBed.

On the other hand, some customers report issues with the durability of the mattress, getting in touch with customer service and a potentially misleading warranty that’s split into two 10-year periods.

How can I contact customer support?

Contact GhostBed customer support by:

  • Calling 1-855-855-4499.
  • Chatting live with a rep online.
  • Completing a secure online form.

Why should I shop at GhostBed?

Pros

  • Advanced cooling technology. The GhostBed Luxe mattress is designed to keep you cool and comfy while you sleep.
  • Budget-friendly option. The GhostBed Classic runs a few hundred bucks cheaper than many of its competitors.
  • Speedy delivery. You could have your new bed delivered to your door in as little as three days.

Cons

  • Confusing 20-year warranty. If there’s a problem in the first 10 years that’s covered by the warranty, you’re eligible for a full refund. For the next 10 years, you’ll pay at least 55% of the purchase price for a replacement.

Is GhostBed better than Nectar?

Nectar’s memory foam mattress is most similar in construction and thickness to GhostBed’s Classic model. Both offer three layers of foam with a cooling memory foam layer on top. GhostBed’s Classic model includes a thin layer of aerated latex on top of the cooling gel. Each has a similar cover made of cooling Tencel material.

Both beds also clock in at medium-firm, although the Nectar mattress is around $75 cheaper than the GhostBed Classic. Nectar also edges out GhostBed with its 365-day trial period and lifetime warranty.

Should I get a GhostBed mattress?

GhostBed is all about keeping you cool while you sleep. If you’re sick and tired of waking up drenched in sweat, it might be time to give the GhostBed Luxe the old college try.

If you’re not quite sold, compare more mattress brands to find the perfect match.

Frequently asked questions about Casper mattresses


The complete guide to buying a mattress online

If you’re not sure yet if GhostBed is right for you, jump over to our complete guide to buying a mattress online. We give you tips on how to choose the right mattress for you and compare online mattress brands side by side.

Check out our complete mattress guide

Gabrielle Pastorek

Gabrielle Pastorek writes about fashion, beauty and finance. Gabrielle loves helping people find a great deal, whether it's in their shopping cart or on a credit card. In her free time, she exercises her creative muscles by writing short stories.

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