Geico commercial car insurance review
This provider is known for low premiums, and its commercial car insurance is no exception.
finder.com’s rating: 4.5 / 5.0
Ideally, you want an insurance company that will protect your assets like its own. Whether you’re a startup with a single company car or a large company with a fleet, Geico’s commercial car insurance policies offer plenty of discounts and access to a business support team.
New car protection
|States served||All 50 states|
|Claims methods||online, email, phone|
|Lifetime repairs guarantee||
- Broad commercial insurance
- Online account access
- Claims satisfaction
- Payment plans
- Affordable premiums
- Financially strong
- Claims department hours
- Not all coverages available nationwide
- Lack of business-specific coverage
|Anti-theft device discount||Yes|
|Paid in full discount||No|
|Safety device discount||Yes, up to 15%|
|Other discounts||Easy payment discount Seat belt use, up to 15% discount|
Katia Iervasi is a staff writer who hails from Australia and now calls New York home. Her writing and analysis has been featured on sites like Forbes, Best Company and Financial Advisor around the world. Armed with a BA in Communication and a journalistic eye for detail, she navigates insurance and finance topics for Finder, so you can splash your cash smartly (and be a pro when the subject pops up at dinner parties).
If something happens to a company car, any repairs or losses could cost you hundreds of dollars a day. Geico understands the complexities that come with commercial car insurance, so it has a dedicated team to handle questions and claims.
The coverage is comprehensive, but the carrier doesn’t offer as many perks or features for businesses.
What commercial car insurance does Geico offer?
Geico has a solid list of policy inclusions and add-ons to protect you, your employees and your fleet in the event of an accident. These include:
- Bodily injury liability. This pays for the injuries or deaths resulting from accidents for which you’re at fault. In most cases, it also covers the costs of your legal defense.
- Property damage liability. This covers the repairs or replacement of another driver’s car or property in an accident, and may also take care of the legal costs.
- Combined single limit (CSL). Typically, liability policies have separate limits for bodily injury and property damage claims. A CSL offers the same dollar amount of coverage per incident, whether it’s bodily injury or property damage, or involving one person or several.
- Medical payments or PIP. This pays for the medical expenses of the driver and passengers in your car as a result of a covered accident, no matter who’s at fault.
- Uninsured and underinsured motorist coverage. This kicks in to cover the injuries and property damage caused by an uninsured or hit-and-run driver, or a driver with insufficient insurance.
- Comprehensive. This add-on pays for the damage or loss to your vehicle due to theft, vandalism, extreme weather conditions or animals.
- Collision. If your car hits or is hit by another car or object — like a tree, for example — this optional coverage comes into play.
- Towing and labor costs. If you opt into this coverage, Geico will reimburse you for towing and roadside assistance expenses.
- Mechanical breakdown coverage. This covers repairs to all mechanical parts of a new car, up to 15 months old and with less than 15,000 miles, except problems caused by wear and tear. In most cases, you’ll pay a $250 deductible directly to the repair shop for each mechanical problem. After that, Geico will take care of the costs.
Where can I get commercial car insurance from Geico?
Businesses have different needs than people who only drive their car for personal purposes. Geico has a team that specializes in commercial car insurance. To purchase a policy, call 866-509-9444 on Monday to Friday, 8 a.m.-9 p.m. and Saturday, 10 a.m. to 6 p.m. ET.
Geico sells commercial car insurance across the country, but not all coverage is available in all states. When you call, your agent will be able to talk you through the specifics for your state.
What features does Geico offer for business?
Commercial car insurance customers are privy to perks. While the list isn’t as long as it is for some of Geico’s competitors, they include:
- Discounts. You may be able to drive down the cost of insurance with discounts for safe driving, paying your premium in full and purchasing multiple policies, or if you have a Commercial Driver License (CDL).
- Insurance for your industry. Geico writes specific policies for towing, landscaping, construction vehicles and more.
- Higher limits. Geico is known for its affordable premiums, and offers higher limits for businesses while keeping costs low.
Geico commercial car insurance reviews and complaints
Geico is a financial powerhouse with the cash reserves to pay out claims. It holds an AA+ rating with Standard & Poor and an A++ rating with A.M. Best, which is reserved for the highest performers in the insurance industry, as of October 2020.
While the insurer isn’t accredited with the Better Business Bureau, it has a A+ rating. The BBB registered 3,050 complaints in the last three years, most of which had to do with billing, collections and problems with products and services.
In the latest JD Power Auto Insurance Study, Geico scored top marks for customer satisfaction and operations. It ranked #1 in North Central, Northwest and tied #1 the Southwest, along American Family.
Pros and cons of Geico commercial car insurance
- Broad commercial insurance. Geico writes policies for a wide range of vehicles used for business purposes, including cars, SUVs, vans, buses, limos, utility trucks and tractors.
- Online account access. Log into your account to make payments, order ID cards, get proof of insurance and check your instalment schedule.
- Claims satisfaction. In the J.D. Power 2018 Auto Claims Satisfaction Study, Geico earned 857 out of a possible 1,000 points for its service during the estimation, repair and settlement process.
- Payment plans. Geico has several payment plans for businesses, including paying in 4, 6 or 9 instalments.
- Affordable premiums. Geico is known as a low-cost carrier, and that usually applies to commercial car insurance, too.
- Financially strong. The insurer holds an A++ rating with A.M. Best. This is the agency’s highest rating, and confirms it has the cash reserves to pay out claims.
- Claims department hours. You can reach the commercial car insurance claims team on weekdays from 8 a.m. to 8 p.m. ET. Outside of those hours, you’ll have to wait or call the general customer service team.
- Not all coverages available nationwide. Some states are exempt from certain coverages. The info isn’t on the website, so you’ll have to call an agent to find out more.
- Lack of business-specific coverage. While Geico covers specialty vehicles, there are gaps in its business offerings.
How to contact Geico
If you have questions, Geico’s commercial car insurance team is your first port of call. You can reach them at 866-509-9444 from Monday to Friday, 8 a.m. to 9 p.m. and Saturday, 10 a.m. to 6 p.m. ET.
Otherwise, you can contact Geico by:
- Phone. Call 800-207-7847 for 24/7 support.
- Live chat. Log into your account online or in the app to access real-time help.
- Email. Fill out the form on the Contact Us page.
- Social media. Geico is active on Twitter, Facebook and Instagram.
- Mail. Send mail to:
- Geico Commercial Auto Insurance
- One Geico Boulevard
- Fredericksburg, VA 22412
What info do I need to apply?
When you apply, you’ll most likely be asked for the following information:
- Business registration, contact details and industry
- Driver’s license number
- Driving history
- Make, model and condition of the car(s) you need coverage for
- Estimated annual mileage
- Details about the employees who will be driving those cars, including driver’s license numbers and driving records
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